Documentation Category: Charitable Guides

  • Rewards on Peer-to-Peer Campaigns

    Requires: Charitable Pro plugin 1.8.16+Pro plan and higher Do you run peer-to-peer fundraising and want every fundraiser page to offer the same rewards? With Charitable Ambassadors, rewards attached to the parent campaign appear on every fundraiser page underneath it. This guide covers how inheritance works, how to set it up, the 2 checks that explain…

  • Charitable Rewards: Donor Experience

    Requires: Charitable Pro plugin 1.8.16+Pro plan and higher A donor who earns a reward shouldn’t have to email you to find out what they got. Rewards shows their claims everywhere a donor already looks. This guide covers the donation receipt, the donor dashboard, the My Donations shortcode, the reward cards shortcode and the levels mini…

  • Charitable Rewards: Reporting

    Requires: Charitable Pro plugin 1.8.16+Pro plan and higher Do you want to know whether your rewards are bringing in gifts, and whether any packages are waiting to be posted? The Rewards Overview answers both on one screen. This guide covers the attention banner, the headline tiles, the chart, the Rewards Status checks, the tables, and…

  • Charitable Rewards: Tax Receipting and Fair Market Value

    Requires: Charitable Pro plugin 1.8.16+Pro plan and higher Do you need your donation receipts to show the right deductible amount when a donor receives a reward? When a donor gives $75 and receives a tote bag valued at $12, they’ve made a $63 gift and received a $12 tote. US rules call this a quid…

  • How to Use the Setup Wizard in Charitable Rewards

    Requires: Charitable Pro plugin 1.8.16+Pro plan and higher Do you want to set up your first Charitable reward without learning every setting first? The setup wizard walks you through building 1 reward from scratch in about 3 minutes. This guide covers each of the 6 wizard steps, the starter examples it can add, and how…

  • Charitable Rewards: Levels Mode

    Requires: Charitable Pro plugin 1.8.16+Pro plan and higher Do you want donors to pick a giving tier, the way a crowdfunding campaign works? In levels mode, donors don’t type an amount. They pick a card, and the card sets the amount. This guide covers how levels differ from rewards, what each level can carry, recurring…

  • Charitable Rewards: Donor Perks and Giving Levels for WordPress

    Requires: Charitable Pro plugin 1.8.16+Pro plan and higher Do you want to thank your donors with something more than a receipt? Charitable Rewards lets you offer a perk for giving, like a name on your donor wall, a downloadable impact report, a tote bag in the mail, or a year in your friends circle. This…

  • Charitable Rewards: How to Deliver Rewards

    Requires: Charitable Pro plugin 1.8.16+Pro plan and higher Do you want to know how a digital download or a posted item actually reaches your donor? Two of the 4 reward types need delivery, with digital rewards sent by email and physical rewards sent by mail. This guide covers both. It explains the 3 kinds of…

  • Charitable Rewards: How to Create Rewards

    Requires: Charitable Pro plugin 1.8.16+Pro plan and higher Do you want to build a set of rewards you can use across all your campaigns? In Charitable Rewards, your rewards live in a catalog, which is a shared library you build once and use for any campaign. This guide covers the 4 reward types, the fields…

  • Claims and Fulfillment in Charitable Rewards

    Requires: Charitable Pro plugin 1.8.16+Pro plan and higher Do you need to keep track of which donors earned a reward and what still has to be sent? Every time a donor earns a reward, Charitable Rewards writes a claim, which records who earned what, on which donation, and what still needs to happen. This guide…

  • Automatic Mode in Charitable Rewards

    Do you want donors to give any amount they like, and see rewards unlock as their gift grows? That’s what automatic mode does in Charitable Rewards. This guide covers setting it up, choosing what a donor actually receives, letting donors decline a reward, and the display options. Nobody picks a tier in this mode. Donors…

  • How to Control What Your AI Assistant Can See and Export in Charitable

    Do you want your AI assistant to pull a donor list or a CSV file for you, while you stay in charge of who can see donor contact details? The Charitable Pro plugin 1.8.19 adds a donor data setting, CSV exports you can ask for in plain English, and a repeat donor summary. This guide…

  • How to Read Your Charitable Dashboard

    Do you want to see how your fundraising is going the moment you log in? The Charitable dashboard shows your headline figures, a donations chart, your site status and your latest activity on one screen. This guide covers where to find the dashboard, how to read the tiles and chart, and what each card on…

  • How to Fix Issues on Your Dashboard Status Card

    Is something on your Charitable status card showing red or orange? The status card checks your donation protection, AI access, email and payment gateways, and tells you which ones need attention. This guide covers what each of the 4 checks means, what each label tells you, and how to fix anything that needs setting up.…

  • How to Email a Weekly Fundraising Summary in Charitable

    Do you want your treasurer or board to see your fundraising numbers every week, without logging in to WordPress? The Email This Report card sends your Reports Overview by email at the start of each week. This guide covers turning on the weekly summary, editing the email, and what your recipients will get. Once it’s…

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Feature New

🎟️ Introducing Charitable Events: Sell Tickets Inside Your Campaigns!

Most nonprofits sell event tickets in one tool and collect donations in another, which leaves two sets of reports and a manual match at the end of the year. Charitable Events brings both together, selling tickets through the same donation forms and payment gateways you already run in Charitable. Why this is important:

  • 🎟️ Every ticket is a donation: Ticket sales run through the gateway you already use and count toward the campaign goal, with everything managed under Charitable » Events.
  • 📱 QR check-in from any phone: Each attendee gets their own QR code on the receipt, and volunteers scan at the door through a check-in link that needs no WordPress account.
  • 🧾 Receipts ready for tax time: Give each ticket type a fair market value, and Charitable puts the correct tax-deductible amount on every donor receipt.
  • 📋 Attendee details at checkout: Ask every guest for a meal choice, shirt size, or access needs, with a separate attendee record created for each ticket.
  • 🗓️ Blocks and calendars included: Three editor blocks plus Sugar Calendar and The Events Calendar support put your events where supporters already look.

Check out our announcement here.

ai New

🚀 Unleash AI Power in Charitable!

Your AI assistant can now build, edit, and manage your Charitable fundraising campaigns directly — just by asking. With Charitable Pro adding write support for the WordPress Abilities API, tools like ChatGPT, Claude, and Cursor can handle full administrative actions safely through MCP. Why this is important:

  • 🤖 Campaign creation in plain language: Prompt your assistant with a goal like “Set up a fundraiser for the shelter with a $5,000 goal”, and it builds a real draft campaign complete with suggested donation tiers.
  • 🎨 Instant donation form tweaks: Add custom fields, change button colors, or reorder elements without diving into form settings.
  • 📝 Offline gift logging: Tell your assistant about cash or check gifts, and it will match donor emails and record transactions into your history.
  • 🛡️ Safety and control by default: Write access stays strictly off until turned on in Charitable » Tools » AI MCP, keeping read-only reporting safe by default.
  • 📜 Full audit logging: Every change made by an AI assistant is tracked under Charitable » Tools » Logs, so you always know who (or what) updated your site.

Check out our announcement here.

Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

The moment a supporter makes a gift is when they are most engaged. With the new Brevo integration for Charitable, you can automatically turn those one-time donors into long-term subscribers without touching a single spreadsheet.

Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!