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Pre-sales Enquiries

For pre-sales questions and demo requests please use the form below.
License holders please use our priority support form.

Priority Support

If you have purchased a Charitable license, please contact us via our priority support form.

Go to Priority Support

Free Support

Are you a free Charitable user? Please submit your support requests on

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Our support hours are between 9am and 5pm, Monday to Friday. We generally reply to pre-sales enquiries within 24 hours.

We’re based in Florida (United States), and our time zone is Eastern Time (UTC-05:00).