Documentation Category: Extensions

  • How to Use Braintree Local Payments

    Want to accept donations from supporters using their preferred local payment methods? Charitable Pro’s Braintree addon (version 1.3.0 and later) adds support for six European and Polish payment methods, including iDEAL, Bancontact, EPS, BLIK, Przelewy24, and MyBank. These methods appear automatically on your donation form when your site currency matches the method’s supported currencies. This…

  • Recurring Donations 2.0+

    Do you want to make managing recurring donations easier for you and your donors? The new Recurring Donations 2.0 extension in Charitable is just what you need! This powerful feature allows you to accept, manage, and report on subscription-based donations effortlessly. With Charitable Pro version 2.0.0 and the Recurring Donations extension, you can enhance your…

  • Campaign Updates

    The Campaign Updates feature in Charitable (via the Campaign Updates extension) lets you publish progress updates for your campaigns, display them on campaign pages, and email donors who have opted in. Donors can subscribe at donation time and unsubscribe per campaign. Table of Contents Key Features Why Use Campaign Updates? See It In Action Video: Campaign Updates…

  • How to Setup and Use DonorTrust Real-Time Notifications

    DonorTrust shows recent donations made on your website in real-time. This is a great way to build trust and encourage more people to give to your cause! Why it Works: People are more likely to trust what others are doing. When visitors see that others are donating, they’re more likely to trust your organization and donate…

  • Connect Charitable to Google Analytics 4

    Charitable lets you connect your donation campaigns to Google Analytics, enabling you to track donation performance and gain valuable insights into your fundraising efforts. By integrating Google Analytics, you can monitor key metrics, understand donor behavior, and optimize your campaigns for increased impact. Prerequisites If you have not already set up Google Analytics and connected…

  • Setting Up Square Webhooks

    Would you like Charitable to receive real-time updates when a payment is completed or refunded through Square? With Square webhooks enabled, your forms can stay in sync with Square so payment statuses are always up to date. This guide will show you how to easily connect Square webhooks with Charitable, ensuring your website stays in…

  • Spam Blocker

    While this plugin is in beta, we are building detailed documentation and will update this page when this is completed.

  • Square

    While this plugin is in beta, we are building detailed documentation and will update this page when this is completed.

  • Charitable PDF Receipts

    Charitable makes it easy to set up customized PDF receipts that you and your donor can generate and download instantly. Donors can also choose to send the donation receipts to their email right after they make a contribution. This guide will show you how to customize your receipts and configure settings to exactly what you…

  • How to Connect Charitable to GoCardless

    GoCardless is a payment processor laser-focused on providing affordable card-free payments through bank transfers and Direct Debit. The result is payments with radically lower fees than normal card payments. Paid Extension The GoCardless integration is available in Charitable Pro. Get it today with a 14-day money back guarantee. How to install and activate the GoCardless…

  • Charitable Payrexx

    Accepting donations with Payrexx is now as easy as it can be. You’re just a few clicks away from configuring Payrexx on your donation site so that you can maximize both local and international donations. Note: Before we start, be sure to install Charitable on your WordPress site. Then you can install and activate the…

  • Charitable Paystack

    Paystack is a leading payment processor in Africa, supporting card and EFT payments with a secure, hosted payment page. Installation Installing Charitable Paystack is the same as installing any other Charitable extension. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions. Activate the gateway After you…

  • Charitable Mollie

    Mollie is a popular European payment processor offering leading local payment methods, including Apple Pay, credit card, PayPal, iDEAL, Sofort, SEPA, Bancontact, Cartes Bancaires, EPS, PostePay and more. How to install and activate the Mollie plugin Charitable Mollie is a plugin and can be installed the same way as any other Charitable extension. Here’s a…

  • Charitable Windcave

    Windcave is a payment gateway available in New Zealand, Australia, North America, Asia, the UK and Europe, supporting payments in more than 20 currencies. Installation Installing Charitable Windcave is the same as installing any other Charitable extension. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions.…

  • Authorize.Net Troubleshooting

    This page outlines some common issues our customers run into with Authorize.Net, apart from problems relating to webhooks. If you getting an error related to webhooks not being set up, see our Authorize.Net Webhooks Troubleshooting guide instead. ERROR: E00114 Invalid OTS Token The OTS Token error is related to some internal processes in the Authorize.Net…

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Improvement Payments

💳 New Braintree Features For Your European Donors

If your nonprofit serves international supporters, credit cards aren’t always their preferred way to give. With the release of the Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust most.

What’s New:

🌍 Six New European Payment Methods: Seamlessly accept popular bank-based options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), EPS (Austria), Przelewy24 (Poland), and MyBank (Italy/Portugal).

⚡ Frictionless Donor Experience: No manual card entries required. Donors safely authenticate directly with their own bank in a secure popup for lightning-fast contributions.

⚙️ Automatic Currency Sync: Skip complex configuration. The addon intelligently displays the correct local payment buttons based automatically on your site’s currency (EUR or PLN).

Ready to scale your global reach? Update to Braintree 1.3.0 today!

Campaigns New

⏳ Campaign Countdown: Drive Urgency and Lift Donations

Urgency is one of the most powerful tools in fundraising! Meet Campaign Countdown—a live, real-time timer built to turn procrastination into immediate generosity.

What’s New:

⏱️ Live, Real-Time Urgency: Beautifully track days, hours, minutes, and seconds down to your campaign’s deadline w/ live-updating visual countdowns.

🎨 Tailored to Your Look: Choose between Boxed bordered tiles or a clean, single-line Inline display. Match your theme instantly with font and deep color controls.

🛠️ Place it Anywhere: Drop the countdown anywhere you like using the Campaign Builder field, a dedicated Gutenberg block, or a simple shortcode.

🚨 Smart Expiry Actions: Total control over the end state—choose to automatically replace the timer with a custom message, freeze it at zero, and more.

Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.