Documentation Category: Extensions

  • Campaign Updates

    The Campaign Updates feature in Charitable (via the Campaign Updates extension) lets you publish progress updates for your campaigns, display them on campaign pages, and email donors who have opted in. Donors can subscribe at donation time and unsubscribe per campaign. Table of Contents Key Features Why Use Campaign Updates? See It In Action Video: Campaign Updates…

  • How to Setup and Use DonorTrust Real-Time Notifications

    DonorTrust shows recent donations made on your website in real-time. This is a great way to build trust and encourage more people to give to your cause! Why it Works: People are more likely to trust what others are doing. When visitors see that others are donating, they’re more likely to trust your organization and donate…

  • Connect Charitable to Google Analytics 4

    Charitable lets you connect your donation campaigns to Google Analytics, enabling you to track donation performance and gain valuable insights into your fundraising efforts. By integrating Google Analytics, you can monitor key metrics, understand donor behavior, and optimize your campaigns for increased impact. Prerequisites If you have not already set up Google Analytics and connected…

  • Setting Up Square Webhooks

    Would you like Charitable to receive real-time updates when a payment is completed or refunded through Square? With Square webhooks enabled, your forms can stay in sync with Square so payment statuses are always up to date. This guide will show you how to easily connect Square webhooks with Charitable, ensuring your website stays in…

  • Spam Blocker

    While this plugin is in beta, we are building detailed documentation and will update this page when this is completed.

  • Square

    While this plugin is in beta, we are building detailed documentation and will update this page when this is completed.

  • Charitable PDF Receipts

    Charitable makes it easy to set up customized PDF receipts that you and your donor can generate and download instantly. Donors can also choose to send the donation receipts to their email right after they make a contribution. This guide will show you how to customize your receipts and configure settings to exactly what you…

  • How to Connect Charitable to GoCardless

    GoCardless is a payment processor laser-focused on providing affordable card-free payments through bank transfers and Direct Debit. The result is payments with radically lower fees than normal card payments. Paid Extension The GoCardless integration is available in Charitable Pro. Get it today with a 14-day money back guarantee. How to install and activate the GoCardless…

  • Charitable Payrexx

    Accepting donations with Payrexx is now as easy as it can be. You’re just a few clicks away from configuring Payrexx on your donation site so that you can maximize both local and international donations. Note: Before we start, be sure to install Charitable on your WordPress site. Then you can install and activate the…

  • Charitable Paystack

    Paystack is a leading payment processor in Africa, supporting card and EFT payments with a secure, hosted payment page. Installation Installing Charitable Paystack is the same as installing any other Charitable extension. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions. Activate the gateway After you…

  • Charitable Mollie

    Mollie is a popular European payment processor offering leading local payment methods, including Apple Pay, credit card, PayPal, iDEAL, Sofort, SEPA, Bancontact, Cartes Bancaires, EPS, PostePay and more. How to install and activate the Mollie plugin Charitable Mollie is a plugin and can be installed the same way as any other Charitable extension. Here’s a…

  • Charitable Windcave

    Windcave is a payment gateway available in New Zealand, Australia, North America, Asia, the UK and Europe, supporting payments in more than 20 currencies. Installation Installing Charitable Windcave is the same as installing any other Charitable extension. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions.…

  • Authorize.Net Troubleshooting

    This page outlines some common issues our customers run into with Authorize.Net, apart from problems relating to webhooks. If you getting an error related to webhooks not being set up, see our Authorize.Net Webhooks Troubleshooting guide instead. ERROR: E00114 Invalid OTS Token The OTS Token error is related to some internal processes in the Authorize.Net…

  • Charitable Stripe 1.4 Upgrade Notes

    If you are updating to Charitable Stripe 1.4 from a previous version, there are some changes you should be aware of, particularly if you are using code to customize the plugin’s behaviour. Things that were removed charitable_stripe_charge_args filter The charitable_stripe_charge_args filter was removed in 1.4. In our experience, there were two key ways this filter…

  • Authorize.Net Webhooks Troubleshooting

    Charitable uses webhooks from Authorize.Net to process recurring donation renewals, payment status changes and other events. When you add your Authorize.Net API Login ID and Transaction Key, Charitable will attempt to create a webhook endpoint automatically, through an API request to Authorize.Net. If you encounter an error indicating that Charitable was not able to create…

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Campaigns New

🧡 Modal Donate Button: Turn Any Click into a Contribution

Instead of redirecting users to a new URL, the lightweight Modal Donation Button allows donors to complete their gift in a sleek, focused popup, keeping them engaged with your content while they support your cause.

What’s New:

  • Zero-Friction Giving: Open your donation form in a responsive modal overlay. Donors stay on the same page, reducing drop-off.

  • 🖱️ Place it Anywhere: Use the dedicated WordPress block or a simple shortcode to drop a donate button into sidebars, footers, or even mid-sentence in your storytelling.

  • 🎨 Full Design Control: Match your brand perfectly with customizable background colors, hover effects, border radius, and font sizes—all without touching a single line of CSS.

Whether you need a simple “Donate Now” link or a high-converting popup button, the Modal Donate Button gives you the flexibility to raise more with less effort.

donation form Donations New

💵 Mini Donation Widget: Show The Impact Of Every Dollar!

Not every donor who wants to give will navigate to your campaign page. Meet them exactly where they are by placing a fully functional giving experience directly on any page or post.

💬 Show the impact of every dollar: Attach custom messages to each preset amount so donors understand exactly what their gift provides.
🔄 Monthly and one-time giving: Supports a tabbed interface with independent amounts and impact statements for recurring giving programs.
🎨 Match your brand: Easily set accent colors and control size or alignment to fit the widget naturally into your layout without CSS.
⚡ Reduce donor friction: Open the donation form in a modal overlay to keep donors on the page and reduce drop-off.

Donations Live New

👉🏻 Showcase Real Momentum with the Donations Feed

Give your donors a reason to trust. Our new feed lets you display a living, breathing record of people showing up for your cause.

🤝 Build instant trust: Overcome donor hesitation by showing a proven track record of community support.
💬 Highlight donor stories: Display real donor comments and locations to show the human side of your fundraising.
🛠️ Drop it anywhere: Easily add the block to your homepage, campaign pages, or confirmation screens in seconds.
📈 Curate your feed: Group multiple donations from the same person or sort by highest amounts to encourage larger gifts.

Campaigns New

🎨 Campaign Showcase: Pro Level Display, No Coding Needed.

Display your causes with style and make it easier than ever for donors to find the right campaign. We are excited to announce the brand-new Campaign Showcase, a powerful, no-code tool designed to help you create beautiful, high-converting campaign grids and carousels.

The Ultimate Discovery Experience

Your mission deserves to be seen. With the Campaign Showcase, you can move beyond simple lists and create dynamic displays that highlight your most urgent needs, helping donors connect with the causes they care about most.

⚡ No-Code Customization: Effortlessly change layouts, columns, and styles with a single click. Whether you want a clean grid or an interactive carousel, you can match your organization’s look without any CSS or JavaScript.

🎯 Advanced Search & Filter: Empower your supporters with real-time filtering. Donors can quickly sort through campaigns by tags, popularity, or “ending soon,” making it easy to find exactly where their help is needed.

💰 Quick Donate Integration: Boost your conversions with instant giving. The Showcase allows donors to contribute via a modal popup directly from the display, featuring pre-selected amounts for a faster, friction-free experience.

Addon New

🤯 New Addon: Campaign Updates

Keep your supporters informed and engaged with every step of your progress! Share the ongoing impact of your mission and build lasting trust with your donor community!

The Ultimate Engagement Tool

Fundraising is a journey, not a one-time event. Now, you can easily provide real-time updates directly on your campaign pages, ensuring your donors stay connected to the causes they care about most.

📣 Easy Storytelling: Quickly post text updates, milestones, or field reports to show exactly how donations are being put to work, keeping the momentum alive throughout your fundraiser.

🏗️ Visual Builder Integration: Seamlessly add the Updates block anywhere on your page using our drag-and-drop builder, or use a simple shortcode to display news in widgets and sidebars.

📩 Build Donor Trust: By consistently sharing progress and success stories, you create a transparent giving experience that encourages recurring support and deeper community involvement.