Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Charitable Payrexx

Accepting donations with Payrexx is now as easy as it can be. You’re just a few clicks away from configuring Payrexx on your donation site so that you can maximize both local and international donations.

Note: Before we start, be sure to install Charitable on your WordPress site. Then you can install and activate the Payrexx Addon. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions.

Enable Payrexx in Charitable addons

Activate the Payrexx Gateway

Once the Payrexx addon is activated, go to Charitable » Settings » Payment Gateways. Here, click on Enable Gateway in the Payrexx block.

Enable Payrexx gateway in Charitable settings

Once enabled, you’ll see a green ‘Gateway Settings’ button appear. Click on it to configure Payrexx.

Connecting to Payrexx

In the Gateway Settings page, you’ll see 2 fields to add your API key and Instance name.

Add Payrexx API keys to Charitable settings

To find your API key and instance name, log into your Payrexx account.

If you don’t have a Payrexx account yet, now is the time to set one up: https://www.payrexx.com/

After logging in, you will be redirected to your Payrexx admin panel. From the left menu, open the API & Plugins page and choose the Add API Key button.

Create an API key in Payrexx

You can create a new set of API keys and copy them here. Then paste this value into your Payrexx settings in Charitable.

Copy WordPress API key

Next, you need your Instance name. You can find this in the URL of your Payrexx account. For example, in this screenshot, it’s “mydonationsite”.

My instance name in Payrexx

Add this to your Charitable settings and ‘Save Changes’.

Add your webhook

The next step to set up your integration with Payrexx is to add a webhook in your Payrexx admin panel. Without a webhook, any donations paid through Payrexx will not be marked as ‘Paid’ automatically.

Payrexx webhooks

You need to create a webhook in your Payrexx dashboard. From the left menu, go to Webhooks » Add webhook. On the next page, you can add a name and create your webhook URL.

Charitable webhook settings

  1. The “Name” setting is optional, but you may wish to name it Charitable to make it obvious what the webhook is used for.
  2. Set the “Webhook URL” setting to your website’s domain followed by /charitable-listener/payrexx. For example, if your website is https://mynonprofit.org, your webhook URL will be:

    https://mynonprofit.org/charitable-listener/payrexx
  3. Select “JSON” for the “Webhook Type” setting.
  4. Choose the latest “Webhook Version” setting.
  5. Finally, click Add to save the webhook.

That’s it. You’re ready to create fundraiser campaigns with Payrexx as your payment gateway. Here’s the guide on How to Create a Fundraiser Campaign.

Looking to set up other payment options? Head over to our documentation page on Setting Up Payment Gateways.

Still have questions? We’re here to help!

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Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.

Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.

Addon Donations Improvement

🎈Recurring Donations 2.0: Smarter Automation, Better Recovery, and More Control

We’ve completely rebuilt our Recurring Donations system to help you grow your reliable income stream while giving you (and your donors) more powerful tools than ever before.

What’s New:

🔒 Recurring-Only Campaigns: You can toggle “Recurring Only” mode in the campaign builder to hide the one-time option entirely, ensuring your supporters stay focused on long-term commitment.

📧 Automatic Payment Recovery: Our new Payment Failed Email fires automatically the moment a subscription fails.

🛠️ Self-Service Donor Control:The new Cancel Subscription Button appears directly in the donor dashboard, allowing supporters to pause or end their recurring gifts on their own terms—reducing your admin burden and payment disputes.

📊 Real-Time Revenue Insights: Track your growth, monitor active subscriptions, and see exactly how much predictable support is coming in each month at a glance.

Our new Recurring Donations addon gives you the professional-grade tools you need to grow your mission.