Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Charitable Payrexx

Accepting donations with Payrexx is now as easy as it can be. You’re just a few clicks away from configuring Payrexx on your donation site so that you can maximize both local and international donations.

Note: Before we start, be sure to install Charitable on your WordPress site. Then you can install and activate the Payrexx Addon. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions.

Enable Payrexx in Charitable addons

Activate the Payrexx Gateway

Once the Payrexx addon is activated, go to Charitable » Settings » Payment Gateways. Here, click on Enable Gateway in the Payrexx block.

Enable Payrexx gateway in Charitable settings

Once enabled, you’ll see a green ‘Gateway Settings’ button appear. Click on it to configure Payrexx.

Connecting to Payrexx

In the Gateway Settings page, you’ll see 2 fields to add your API key and Instance name.

Add Payrexx API keys to Charitable settings

To find your API key and instance name, log into your Payrexx account.

If you don’t have a Payrexx account yet, now is the time to set one up: https://www.payrexx.com/

After logging in, you will be redirected to your Payrexx admin panel. From the left menu, open the API & Plugins page and choose the Add API Key button.

Create an API key in Payrexx

You can create a new set of API keys and copy them here. Then paste this value into your Payrexx settings in Charitable.

Copy WordPress API key

Next, you need your Instance name. You can find this in the URL of your Payrexx account. For example, in this screenshot, it’s “mydonationsite”.

My instance name in Payrexx

Add this to your Charitable settings and ‘Save Changes’.

Add your webhook

The next step to set up your integration with Payrexx is to add a webhook in your Payrexx admin panel. Without a webhook, any donations paid through Payrexx will not be marked as ‘Paid’ automatically.

Payrexx webhooks

You need to create a webhook in your Payrexx dashboard. From the left menu, go to Webhooks » Add webhook. On the next page, you can add a name and create your webhook URL.

Charitable webhook settings

  1. The “Name” setting is optional, but you may wish to name it Charitable to make it obvious what the webhook is used for.
  2. Set the “Webhook URL” setting to your website’s domain followed by /charitable-listener/payrexx. For example, if your website is https://mynonprofit.org, your webhook URL will be:

    https://mynonprofit.org/charitable-listener/payrexx
  3. Select “JSON” for the “Webhook Type” setting.
  4. Choose the latest “Webhook Version” setting.
  5. Finally, click Add to save the webhook.

That’s it. You’re ready to create fundraiser campaigns with Payrexx as your payment gateway. Here’s the guide on How to Create a Fundraiser Campaign.

Looking to set up other payment options? Head over to our documentation page on Setting Up Payment Gateways.

Still have questions? We’re here to help!

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Integration New

🎉 New Built-in PushEngage Integration

Struggling with falling email open rates and rising ad costs just to keep your supporters engaged? Charitable’s built-in PushEngage integration features:

🔔 Zero-Fee Direct Messaging: Deliver crisp, instant pop-up notifications straight to your donors’ desktops and mobile devices.

⏱️ Four Smart Automated Triggers: Automatically send updates for immediate donation thank yous, full-list campaign launches, urgent “ending soon” alerts, and goal milestone celebrations.

📈 Group Momentum Broadcasts: Turn private milestones into public wins by automatically broadcasting alerts to your entire subscriber list the moment a campaign hits 50%, 75%, or 100% of its goal.

📊 Automatic Analytics Tracking: Monitor exactly where your incoming notification traffic is coming from with built-in attribution that requires zero complex configuration.

Visit this page to learn more.

New Security

💂‍♂️ New DonationGuard 🛡️ Automatically Protects Your Donations!

Worried about card testing attacks or spam bots flooding your donation forms, but don’t want to ruin the giving experience for your real supporters? Charitable’s DonationGuard features:

🛡️ Real-Time Bot Detection: Actively monitors every donation submission for five distinct attack signals without slowing down your human donors.

📊 Smart Traffic Scoring: Instantly evaluates activity against a learned baseline of your site’s normal donation rhythms to catch sneaky, slow-drip card testing.

🚨 Severity-Tiered Alerts: Immediately opens structured “Attack Records” and notifies you via email and admin alerts the moment a campaign starts taking fire.

🎯 Single-Click Defense: Deploy instant security using the “Recommended Settings” preset to turn on Honeypot, Time Trap, and Rate Limit modules all at once.

🚫 Automated Blocklists: Permanently stop repeat offenders by automatically blocking suspicious email addresses based on your customized rules.

Visit this page to learn more.

GiveWP Migrations New

🧤 White Glove Migration Service for GiveWP

Thinking about switching your fundraising platform from GiveWP to Charitable, but don’t want to risk losing your data or handle a complex technical setup yourself? Charitable’s White Glove Migration Service features:

👥 Flawless Donor Mapping: Safely transfer your entire supporter database with zero data loss.

📊 Complete Financial History: Meticulously preserve every historical transaction for continuous, accurate reporting.

🔄 Seamless Recurring Giving: Safely transfer active sustaining subscriptions without disrupting your incoming revenue or requiring your donors to update their information.

💳 Zero Gateway Disruptions: Keep using Stripe, PayPal, or any other GiveWP-compatible processor you already love.

🚀 Expert Technical Setup: Relax while our team handles the heavy lifting to install and configure your forms—plus, qualifying users get a full year of Charitable Pro completely free.

Visit this page to learn more.

automation Improvement

📢 New Feature Alert: Automation Connect 2.0 Is Here! 🚀

Thinking about connecting your fundraising data to tools like Mailchimp, Slack, or Google Sheets, but don’t want to hire a developer or write custom code? Charitalbe’s new automation addon has:

⚡ 17 Event Triggers: Instantly fire webhooks for a donor’s first gift, renewal payments, or reached campaign milestones.

🎯 Smart Conditional Logic: Use powerful AND/OR logic across 11 fields to only send data when it meets your exact criteria, like newsletter opt-ins.

📊 Custom Payload Control: Select from 80+ clean data fields across donor, donation, and campaign metadata so your apps get exactly what they need.

🚀 Pre-Built Platform Templates: Skip the setup from scratch with ready-to-go templates for Zapier, Make.com, n8n, HubSpot, and Slack.

🛡️ Reliable Developer Tools: Power your workflows with signed HMAC-SHA256 payloads, complete WordPress filters, and automatic retry logs.

automation Improvement

🔌 Charitable Meets Zapier: Connect to 7,000+ Apps and Automate Your Fundraising

Tired of manually copying donation data into accounting sheets or tracking down new donor signups? Put your administrative tasks on autopilot. Charitable is now officially on Zapier, giving you a powerful, no-code way to plug your fundraising directly into the rest of your favorite tools.

Every donation, donor signup, and campaign milestone can now trigger an automated workflow seamlessly.

What’s New:

♾️ Connect to 7,000+ Apps: Bridge your Charitable campaigns with everyday software like Google Sheets, QuickBooks, Slack, Mailchimp, HubSpot, Notion, Airtable, and thousands more.

⚡ 12 Powerful Triggers: Build deep workflows using smart automation triggers covering the entire donation lifecycle—including New Donation, New Donor, Subscription Cancelled, and Campaign Goal Reached.

📋 Pre-Built Action Templates: Get started in three minutes or less with our pre-made template combinations, like automatically logging new donations straight into a Google Sheet or firing custom donor welcome emails through Gmail.

🚫 Zero Code Needed: No complex webhooks or custom PHP scripts required. Just pick your trigger, choose your app, map your fields, and let Zapier handle the heavy lifting.

Ready to save hours of admin time? Grab Charitable Pro with the Automation Connect addon today and launch your first Zap!