Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Charitable Mollie

Mollie is a European payment processor supporting the leading local payment methods, including credit cards, Apple Pay, Google Pay, PayPal, Klarna, iDEAL, SEPA, Bancontact, Cartes Bancaires, EPS and PostePay.

This guide walks through installing the addon, enabling the gateway, adding your Mollie API keys, accepting recurring donations, testing, and letting donors cover the transaction fee.

What’s In This Guide?

Before You Start

  1. The Mollie payment integration is available on Basic plans and higher in the Charitable Pro Plugin. If you’re not yet on Pro, you can create your account now » Here’s a guide to help you install Charitable Pro »
  2. Next, you’ll need to install the Charitable Mollie addon. We’ll show you how to do that next. The Mollie addon comes with the Charitable Pro plugin. After purchasing a plan, you can install it, along with any other included addons, from the addons menu at no extra cost.
  3. You’ll need your own Mollie account before you begin. If you don’t have one yet, sign up at mollie.com.

Mollie serves organizations across Europe. Charitable connects to your own Mollie account, so your donor details and your transactions stay between you and Mollie.

Mollie only charges you for successful transactions, and the rate varies depending on the payment method your donor chooses. There are no monthly fees, no minimum costs and no hidden fees. You can find a breakdown on Mollie’s pricing page »

The Mollie addon needs PHP 7.2 or higher and Charitable 1.6.43 or higher. If your site runs an older version of either, update before you begin.

All you need from Mollie to start taking donations is your API key. Let’s get started.

Installing the Mollie Addon

Go to Charitable » Addons and find Mollie in the list. Click “Install Addon”, then click “Activate” once the install finishes.

If you’d rather install from a zip file, you can download the addon and upload it yourself.

  1. In your Charitable account, go to the Downloads tab and scroll down to the Mollie addon. Download the addon here.
  2. In your WordPress dashboard, go to Plugins » Add New » Upload Plugin.
  3. Choose the zip file, click “Install Now”, then click “Activate Plugin”.

If you’re not sure how to install the Mollie addon, we recommend first reading our guide to installing Charitable extensions »

Enabling the Gateway

Once the addon is active, you need to enable Mollie as a payment gateway. If you’re still on the Plugins page, you can do it straight from there by clicking the “Activate Mollie gateway” link.

Activate Mollie gateway in Charitable

You can also enable it from the settings page. Go to Charitable » Settings » Payment Gateways and click “Enable Gateway” in the Mollie block.

A “Gateway Settings” button will appear next to Mollie. Click it to open the Mollie settings page, where you’ll add your API keys next.

Adding Your Mollie API Keys

Charitable only needs your Mollie API keys to start accepting donations through Mollie.

Gateway settings in Mollie
  1. Log into your Mollie dashboard.
  2. In the menu on the left, go to Developers » API Keys.
  3. Copy your Live API key and your Test API key from Mollie into your Charitable settings.
  4. Click “Save Changes”.

Note: Add both keys while you’re on the page. The Test API key is what lets you run a test donation later without swapping settings around.

Payment Methods Available With Mollie

Mollie’s stand-out feature is its support for the leading local payment methods in Europe. Your donors can support your campaigns using the method they already prefer, including the following.

  • Credit cards
  • Apple Pay
  • Google Pay
  • PayPal
  • Klarna
  • iDEAL
  • SEPA Bank Transfer
  • SEPA Direct Debit
  • Bancontact
  • Cartes Bancaires
  • EPS
  • PostePay
  • Przelewy24

Apple Pay and Google Pay have their own short setup guide. See How to Set Up Apple Pay and Google Pay With Mollie »

Note: Payment methods and their availability change from time to time, and some are limited to particular countries. We’ve covered the highlights here, so check Mollie’s payment methods page for the current list.

Accepting Recurring Donations with Mollie

Mollie works alongside Charitable’s Recurring Donations feature, so a donor can set up a repeating gift once and Charitable bills each renewal after that. There are no extra setup steps on the Mollie side, so once both are active you can start collecting weekly, monthly, quarterly, semi-annual and annual donations.

Important Note: Recurring Donations is available on Plus plans and higher, while the Mollie gateway starts on Basic. If your plan is Basic, you can take one-off Mollie donations but not recurring ones.

Testing Before You Go Live

We always recommend testing a new gateway before you accept real donations. Mollie has a test mode you can switch on inside Charitable.

Charitable test mode active alert
  1. In your WordPress dashboard, go to Charitable » Settings » Payment Gateways and check the “Turn on Test Mode” setting. Click “Save Changes”.
  2. Make a donation on your own website and choose Mollie as the payment method.
  3. After you finish the payment you’ll come back to your website. Go to Charitable » Donations and check that the donation is there and marked as Paid. This can take a moment, but it should be marked as Paid within a few minutes.
  4. Check the transaction in your Mollie dashboard on the Transactions page. You’ll need to turn on Test Mode in the top right corner to see it.
  5. When the test donation looks right, go back and uncheck “Turn on Test Mode”, then click “Save Changes” again.
Test mode payments in Mollie

Important: Clear your test donations out of Charitable » Donations before you go live if you don’t want them showing up in your reports.

Making Mollie the Default Gateway

If you have more than one gateway enabled, the default is the one selected for your donors when your donation form loads. Go to Charitable » Settings » Payment Gateways, choose Mollie in the “Default” column, and click “Save Changes”.

Pro tip: If most of your donors are in one country, set the default to the gateway that offers their local method. A Dutch audience reaching iDEAL straight away will convert better than one that has to hunt for it.

Adding Fee Relief

Mollie charges a fee on every donation it processes. Charitable’s Fee Relief feature invites your donors to add a little extra to cover that fee, so more of the gift reaches your cause. It works with Mollie the same way it works with any other gateway, and you can configure how the fee is calculated.

Here’s how to set up Fee Relief »

Security and Donor Data

Your donors give knowing their details are processed by a payment processor they recognize. Mollie’s checkout page is PCI-DSS level 1 compliant, and Mollie stores that data on Dutch servers.

As with every payment gateway integration Charitable develops, the Mollie addon follows best practices for handling donor details. Sensitive payment data is never stored in your WordPress database.

FAQs on Mollie

Do I need my own Mollie account to use this addon?

Yes. The addon connects to an account you create directly with Mollie. If you don’t have one yet, sign up at mollie.com before you start.

What do I need from Mollie to start taking donations?

Just your API key. Mollie issues a Live key and a Test key, and both go into your Charitable gateway settings. There are no other credentials to request.

Where do donors enter their card details?

On a checkout page hosted by Mollie, which donors reach after they submit your donation form. Card numbers never reach your website or your database.

Which plan do I need for Mollie?

Basic and higher. Recurring donations through Mollie need the Recurring Donations feature, which starts on the Plus plan.

What does Mollie charge?

Mollie charges per successful transaction, and the rate depends on the payment method your donor picks. There are no monthly fees, no minimum costs and no charge for failed transactions. See Mollie’s pricing page for current rates.

Can I accept recurring donations through Mollie?

Yes, on Plus plans and higher. Once the Recurring Donations feature is active there are no extra Mollie settings to configure, and you can offer weekly, monthly, quarterly, semi-annual and annual gifts.

Can donors pay in their own currency?

Yes. Mollie accepts, settles and pays out in several currencies including EUR and GBP. Payments made in a currency you haven’t enabled are converted to your primary currency before payout.

My test donation went through but never showed as Paid. What should I check?

First check that “Turn on Test Mode” is still enabled in your Charitable gateway settings, because a live key paired with test mode will not report back. Then confirm the Test API key you pasted came from the same Mollie account you made the donation against.

More Documentation

Still have questions? We’re here to help!

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ambassadors New

🔑 Introducing Passwordless Fundraisers: Sign Up With Just an Email!

Supporters arrive wanting to help, and then the form asks them to invent a password for a website they may only visit twice. A lot of them stop right there. Passwordless Fundraiser Accounts, new in Charitable Ambassadors 3.5.0, let a supporter start a peer to peer fundraiser with nothing but an email address. Why this is important:

  • 🔑 No password step to lose them at: Switch it on in Charitable » Ambassadors » Templates » Submit Form and the create-fundraiser form asks only for a name, an email address and a page title.
  • 👤 Still a real WordPress account: One click in one email confirms the address, signs them in and creates the account, so they can come back later to edit their story, change their photo and see who has donated.
  • 🎚️ Your call on every campaign: Each peer to peer campaign can follow the site default or override it, which matters when a campaign pays fundraisers through Stripe Connect and those people do need a password.
  • 📋 See who has not clicked yet: The Charitable » Ambassadors » Directory » Awaiting Sign-In tab lists everyone still waiting, with the campaign they joined and a Resend button, so a typo or a spam folder is something you can spot and fix.
  • 🛡️ Links a scanner cannot use up: Opening the link only shows a page, and your fundraiser is signed in when they press the button on it, so corporate email scanners never burn the link. Each one works once, expires on its own and is stored only as a hash.

Check out our announcement here.

ambassadors New

🏃 Introducing Activity: Show Progress on More Than Money!

Most peer-to-peer fundraisers are about more than the money. A read-a-thon is about minutes read, a walkathon is about miles walked, and a food drive is about meals packed. Activity for Charitable Ambassadors lets your fundraisers show that effort right beside the dollars they raise. Why this is important:

  • 🎯 Progress on what you actually count: A progress bar shows each thing you count against its own target, sitting right beside the money raised.
  • 🏅 Milestones for the yes or no things: A milestone badge marks the efforts that are simply done or not done, with no number to chase.
  • ✍️ Fundraisers log their own numbers: Your supporters enter their totals from their own pages, so the effort stops living in a spreadsheet, a comment, or nowhere at all.
  • 🤖 Some numbers count themselves: An AUTOMATIC tag appears wherever the site worked the figure out from completed donations, so you can see at a glance what nobody typed in.
  • 🧩 Set it up once, use it anywhere: You decide what gets counted one time, then choose which campaigns count it. Available now in Charitable Ambassadors 3.4.7, with no new plugin and no developer.

Check out our announcement here.

ambassadors New

🖨️ Introducing Fliers and Posters: Raise Money Away From the Screen!

A lot of peer-to-peer fundraising happens away from a screen: at the finish line of a 5K, on a school noticeboard, in an office kitchen. Charitable Ambassadors 3.4.7 adds 2 printables, a fundraiser flier carrying each fundraiser’s own story and QR code, and a recruitment poster that signs new fundraisers up. Both open as a normal web page and print straight from the browser. Why this is important:

  • 🏁 A flier for every fundraiser: Each one carries that fundraiser’s own photo, story and goal, with a QR code that opens their page rather than your main campaign.
  • 📌 A poster that recruits: It shows “Now Recruiting” above your campaign name with a large QR code that opens your sign-up form, so someone can start fundraising without waiting on a link from you.
  • 🪄 No design tool needed: Both printables render as a normal web page and print from the browser, with no PDF plugin and no designer.
  • 📄 2 flier layouts: Hand out carries the full story for giving to friends and family, and Post up carries a short hook with 5 tear-off tabs for a noticeboard.
  • 🛡️ Off until you switch it on: Fliers stay off after the update until you enable them under Charitable » Ambassadors » Other » Fliers, and only the owner or an administrator can open one.

Check out our announcement here.

Improvement Payments

💸 Introducing Tiered Rates for Fee Relief: Match the Ask to the Gift!

Fee Relief asks your donors one short question at checkout: would you like to cover the processing fee on this gift? Until now that question used a single rate for every donation on a gateway, so a $10 gift and a $500 gift were asked for the same percentage. Fee Relief 1.3.0 lets you set as many donation bands as you like, each carrying its own rate. Why this is important:

  • 🪙 Gentler on small gifts: A fixed transaction cost is a far bigger share of a $10 donation than a $500 one, so bands let you ask for less at the bottom.
  • 🎚️ As many bands as you need: Each band carries its own percentage and its own fixed amount, and the top band runs on with no upper limit.
  • 🛑 An optional ceiling: A Maximum fee field stops any donor being asked for more than a number you choose, however large the gift.
  • 🔌 Set per payment gateway: Stripe can run on four bands while Windcave and Payfast stay on a single rate, because bands belong to a gateway and not to your whole site.
  • 🛡️ Nothing changes until you say so: Your current rates stay exactly as they are until you switch Use Tiered Rates on under Charitable » Settings » Advanced » Fee Relief.

Check out our announcement here.

Donations Improvement

📊 Your Pro Dashboard Can Now Compare, Export, and Score!

Most fundraising dashboards only tell you how much you have raised. Charitable Pro 1.8.19 rebuilds the dashboard and the Reports Overview around the harder questions: whether anything is broken, whether this period beat the last one, and which single change would make the most difference today. Why this is important:

  • 📈 Every figure has a trend: Pick a period and the tiles and the chart move together, with each total shown against the previous period.
  • 🗓️ Charts that stay readable: Short ranges group donations day by day, while longer ranges group by week or month, so a full year reads as a curve instead of a flat line.
  • 🔀 Compare any 2 periods: Not just consecutive ones, so you can ask how this December did against last December. That matters because fundraising is seasonal.
  • 📤 Export the whole summary: Send the full overview out as CSV or PDF, ready for a board pack or a funder report.
  • 🎯 Score your setup for free: Have your fundraising setup scored, so the one change worth making next is the one you can see.

Check out our announcement here.