Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Charitable Ambassadors – Peer-to-Peer Fundraising for WordPress

Charitable Ambassadors turns your WordPress site into a peer-to-peer fundraising platform. Instead of running one big fundraiser for your cause, you let your supporters each run their own small fundraiser for it – their friends, their network, their corner of the world. Every donation rolls up to your parent campaign. Every fundraiser gets their own page, their own goal, their own donor list.

This documentation hub covers every part of Ambassadors 3.0 – from setting up your first program in 5 minutes via the Setup Wizard, through the day-to-day Moderation and Directory workflows, all the way out to the developer reference for filters, actions, theming, and custom templates.

If you’re brand new to peer-to-peer fundraising, start with the Peer-to-Peer Concepts glossary. If you’re upgrading from Ambassadors 2.x, the Migration guide is the cheat sheet you need. If you just want to get started, run the Setup Wizard.

Getting started

Admin tabs

Public-facing pages

Templates and theming

Features

  • Sharing Networks – pick which social networks show on every fundraiser’s share popover.
  • QR Codes – per-fundraiser scannable links with per-surface visibility controls.
  • Embed Widget – paste a small HTML snippet on any external site to show a fundraiser’s progress.
  • Notifications – the four bell-icon events.
  • Email Health banner – the Overview’s “Setup Needs Attention” card.

Email templates

  • Email Templates – all five transactional emails (Approved, Rejected, Needs Revision, Inviter Recruit Approved, New Campaign Requires Action).

Reference

Quick recipes

A few common things you might want to do:

GoalRead
Set up Ambassadors for the first timeSetup Wizard
Switch from moderated to auto-approved submissionsModeration
Let ambassadors recruit other ambassadorsInvitations
Pick a different fundraiser-page layoutLayout Variants
Change my site’s primary accent colorTheming
Verify trusted ambassadorsDirectory
Hide the share popover on a specific fundraiserFundraiser Page > Customization examples
Export the donor list for an ambassadorCSV Exports > Directory Profile
Embed a fundraiser on a partner siteEmbed Widget
Customize the rejection emailEmail Templates > Campaign Rejected

This documentation hub is for Charitable Ambassadors 3.0, which requires Charitable Pro 1.8.16 or later. For earlier versions, see the archived 2.x docs.

Still have questions? We’re here to help!

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GiveWP Migrations New

White Glove Migration Service for GiveWP

Thinking about switching your fundraising platform from GiveWP to Charitable, but don’t want to risk losing your data or handle a complex technical setup yourself? Charitable’s White Glove Migration Service features:

👥 Flawless Donor Mapping: Safely transfer your entire supporter database with zero data loss.

📊 Complete Financial History: Meticulously preserve every historical transaction for continuous, accurate reporting.

🔄 Seamless Recurring Giving: Safely transfer active sustaining subscriptions without disrupting your incoming revenue or requiring your donors to update their information.

💳 Zero Gateway Disruptions: Keep using Stripe, PayPal, or any other GiveWP-compatible processor you already love.

🚀 Expert Technical Setup: Relax while our team handles the heavy lifting to install and configure your forms—plus, qualifying users get a full year of Charitable Pro completely free.

Visit this page to learn more.

automation Improvement

📢 New Feature Alert: Automation Connect 2.0 Is Here! 🚀

Thinking about connecting your fundraising data to tools like Mailchimp, Slack, or Google Sheets, but don’t want to hire a developer or write custom code? Charitalbe’s new automation addon has:

⚡ 17 Event Triggers: Instantly fire webhooks for a donor’s first gift, renewal payments, or reached campaign milestones.

🎯 Smart Conditional Logic: Use powerful AND/OR logic across 11 fields to only send data when it meets your exact criteria, like newsletter opt-ins.

📊 Custom Payload Control: Select from 80+ clean data fields across donor, donation, and campaign metadata so your apps get exactly what they need.

🚀 Pre-Built Platform Templates: Skip the setup from scratch with ready-to-go templates for Zapier, Make.com, n8n, HubSpot, and Slack.

🛡️ Reliable Developer Tools: Power your workflows with signed HMAC-SHA256 payloads, complete WordPress filters, and automatic retry logs.

automation Improvement

🔌 Charitable Meets Zapier: Connect to 7,000+ Apps and Automate Your Fundraising

Tired of manually copying donation data into accounting sheets or tracking down new donor signups? Put your administrative tasks on autopilot. Charitable is now officially on Zapier, giving you a powerful, no-code way to plug your fundraising directly into the rest of your favorite tools.

Every donation, donor signup, and campaign milestone can now trigger an automated workflow seamlessly.

What’s New:

♾️ Connect to 7,000+ Apps: Bridge your Charitable campaigns with everyday software like Google Sheets, QuickBooks, Slack, Mailchimp, HubSpot, Notion, Airtable, and thousands more.

⚡ 12 Powerful Triggers: Build deep workflows using smart automation triggers covering the entire donation lifecycle—including New Donation, New Donor, Subscription Cancelled, and Campaign Goal Reached.

📋 Pre-Built Action Templates: Get started in three minutes or less with our pre-made template combinations, like automatically logging new donations straight into a Google Sheet or firing custom donor welcome emails through Gmail.

🚫 Zero Code Needed: No complex webhooks or custom PHP scripts required. Just pick your trigger, choose your app, map your fields, and let Zapier handle the heavy lifting.

Ready to save hours of admin time? Grab Charitable Pro with the Automation Connect addon today and launch your first Zap!

Improvement Payments

🚀 Introducing PayPal Commerce: One Connection, Six Ways to Donate

Donors expect modern, flexible payment options when they support a cause. If they don’t see their preferred method on your donation form, they often disappear without a word. With PayPal Commerce, we are bringing a completely modernized checkout experience right to your campaigns.

Enjoy a single integration that upgrades your forms, makes giving seamless, and helps you capture every single donation.

What’s New:

🔌 One-Click Connection: Skip messy API keys and developer docs. Simply click “Connect with PayPal,” sign in to your business account, and your modern form is live in under five minutes.

💳 Six Ways to Give: Give your supporters instant access to PayPal balance, Venmo (US), Pay Later financing, major credit/debit cards, Apple Pay (Safari), and Google Pay (Chrome) all from the exact same form.

🔄 Flexible Recurring Giving: Fully supports monthly giving. Choose between the PayPal Subscriptions API (handled automatically on PayPal’s end) or Vault + Cron (handled securely right on your site).

💬 Friendly Error Recovery: No more confusing browser alerts. If a payment is declined, donors see plain-language, inline messages that guide them on how to fix the issue and complete their gift.

Ready for PayPal, modernized? Update to Charitable Pro 1.8.15+ (or Charitable Lite 1.8.11+) and connect your account today!

Campaigns New

⏳ Campaign Countdown: Drive Urgency and Lift Donations

Urgency is one of the most powerful tools in fundraising! Meet Campaign Countdown—a live, real-time timer built to turn procrastination into immediate generosity.

campaign_countdown_animation

What’s New:

⏱️ Live, Real-Time Urgency: Beautifully track days, hours, minutes, and seconds down to your campaign’s deadline w/ live-updating visual countdowns.

🎨 Tailored to Your Look: Choose between Boxed bordered tiles or a clean, single-line Inline display. Match your theme instantly with font and deep color controls.

🛠️ Place it Anywhere: Drop the countdown anywhere you like using the Campaign Builder field, a dedicated Gutenberg block, or a simple shortcode.

🚨 Smart Expiry Actions: Total control over the end state—choose to automatically replace the timer with a custom message, freeze it at zero, and more.