Charitable Documentation

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CSV Exports – Column Dictionary

Ambassadors puts a Download CSV button in several places across the admin. This page covers where each one lives, what it’s useful for, and a full column dictionary for every export so you know exactly what you’re working with.

Whether you’re pulling data for a board report, importing ambassador records into a CRM, or just keeping a paper trail of your moderation decisions, this is your reference.

Requires: Charitable Pro 1.8.16+
Charitable Ambassadors 3.0.0+

How to Export Your Data

Every CSV export in Ambassadors works the same way: find the section you want, click the Download CSV button, and the file downloads immediately. There’s no separate export screen or queue to wait for. Here’s where each button lives and what you’d use it for.

Overview Dashboard exports

Go to Charitable » Ambassadors » Overview. Several sections on this screen have their own Download CSV button, and each one exports data for the date range you currently have selected. Adjust the date range first, then click export, and the file will reflect exactly what you see on screen.

  • KPI Summary: The six headline numbers (Raised, Donations, Donors, etc.) plus trend percentages compared to the previous period. Useful for board reports or monthly snapshots.
  • Donations Over Time: The same data behind the hero chart, broken into date buckets. Good for charting trends in a spreadsheet.
  • Top Fundraisers: A ranked list of your best-performing fundraisers with goal progress and donor counts.
  • Top Ambassadors: Per-person rollup of raised totals and fundraiser counts. Useful for recognizing top performers.
  • Top Parents: Which parent campaigns are driving the most activity. Useful for deciding where to focus.
  • Recruitment Log / Top Recruiters: Only available when Invitations is enabled. Shows who recruited whom and how your top inviters are performing.

Moderation export

Go to Charitable » Ambassadors » Moderation and select the view you want to export (Pending, Action Required, Rejected, or Approved). The Download CSV button exports whatever view is currently active. This is useful for audits, handoffs between moderators, or keeping a record of rejected applications.

Directory exports

Go to Charitable » Ambassadors » Directory. The list-level export downloads every ambassador in your current filtered view, including their lifetime stats, verification status, and who recruited them. You can also open an individual ambassador’s profile and export just their donation history from the Donations tab on that profile page.

Invitations exports

Go to Charitable » Ambassadors » Invitations. You’ll find two exports here: a chronological activity log of every invite-related event, and a leaderboard of your top recruiters. Both reflect the currently selected date range.

Per-ambassador donation export

This one is for your ambassadors themselves, not for admins. When you enable the Allow Export of Donation History setting, each ambassador sees a Donations export option on their My Campaigns page. They can download the donation history for their own fundraisers only. Donor email addresses are excluded by default unless you specifically turn that on.


What Every Export Has in Common

Before you dig into the column details, a few things are true of every CSV export Ambassadors produces:

GuaranteeNotes
Formula-injection safeEvery cell that starts with =, +, -, @, tab, or CR is prefixed with a single quote so Excel doesn’t interpret it as a formula. Standard OWASP defense.
Row cap of 10,000Default per-export. Filterable via charitable_ambassadors_<surface>_csv_max_rows. Larger exports should be split by date range.
UTF-8 encodedIncludes the BOM so Excel renders accented characters correctly on Windows.
First row is the headerColumn names in plain English.
No PII unless you opt inAnonymous donor names appear as “Anonymous” by default. The Directory’s export-anonymous-donor-details setting changes that, and exports tagged as “owner” surfaces show full names.

Overview Exports

The Overview Dashboard has Download CSV buttons on multiple sections. Each one exports data for the date range currently selected at the top of the screen.

KPI Summary CSV

This export gives you the six headline numbers from the top of the dashboard, along with how each metric trended compared to the previous period of equal length. Good for dropping into a monthly report or board slide.

ColumnTypeNotes
Metricstring“Raised”, “Donations”, “Donors”, etc.
ValuefloatNumeric value for the current period.
Previous ValuefloatValue for the equal-length previous period.
Trend %floatPercent change. Empty if either value is zero.
Trend Directionstring“up”, “down”, “flat”, or empty.

Donations Over Time CSV

This export contains the same bucketed data behind the hero chart on the Overview screen. Each row is a date bucket, making it easy to build your own charts or trend analysis in a spreadsheet.

ColumnTypeNotes
Bucket StartdateFirst day of the bucket (YYYY-MM-DD).
Bucket EnddateLast day of the bucket.
Parent CampaignsfloatDollar total to parent campaigns in this bucket.
FundraisersfloatDollar total to fundraisers in this bucket.
TotalfloatSum of the two.

Top Fundraisers CSV

A ranked list of your best-performing fundraisers for the selected date range, with full goal progress and donor counts included. Useful for recognizing top performers or sharing results with campaign organizers.

ColumnTypeNotes
Rankint1-based position in the top list.
Fundraiser TitlestringThe campaign title.
Ambassador NamestringThe author.
Parent TitlestringThe parent campaign this rolls up to.
RaisedfloatIn the active date range.
GoalfloatStatic target.
Percent of GoalfloatRaised / Goal.
Donor CountintUnique donors in the range.

Top Ambassadors CSV

A per-person rollup showing how much each ambassador raised across all their fundraisers in the selected range. Good for leaderboard recognition emails or CRM imports.

ColumnTypeNotes
Rankint1-based.
Ambassador NamestringDisplay name.
EmailstringEmail address.
Fundraisers CountintNumber of fundraisers in the range.
RaisedfloatTotal across all their fundraisers in the range.
Donor CountintUnique donors in the range.

Top Parents CSV

The data behind the donut chart on the Overview screen, showing which parent campaigns are driving the most fundraising activity. Useful for deciding where to focus recruitment or promotion efforts.

ColumnTypeNotes
Rankint1-based.
Parent TitlestringParent campaign title.
RaisedfloatIn the range.
Donor CountintUnique donors in the range.
Share of TotalfloatThis parent’s raised divided by site total.

Recruitment Log CSV

Only available when Invitations is enabled. This export gives you a chronological record of every recruit, who brought them in, and what their current status is.

ColumnTypeNotes
Recruit NamestringThe recruited ambassador.
Recruit EmailstringEmail.
Inviter NamestringThe recruiter.
Inviter EmailstringEmail.
Statusstring“Approved”, “Pending”, “Rejected”.
Recruited AtdatetimeWhen attribution stamped (YYYY-MM-DD HH:MM:SS).
TokenstringThe token they came in through.

Recruitment Top Recruiters CSV

A leaderboard of your most active inviters, showing total recruits alongside approved recruits so you can separate activity from results.

ColumnTypeNotes
Rankint1-based.
Inviter NamestringThe recruiter.
Inviter EmailstringEmail.
Total RecruitsintAll-status.
Approved RecruitsintStatus = Approved only.

Moderation Export

Available from the Moderation tab. The export always reflects the view you’re currently on, so switch to the view you need (Pending, Action Required, Rejected, or Approved) before clicking Download CSV.

Moderation Queue Export

ColumnTypeNotes
Fundraiser IDintCampaign post ID.
TitlestringFundraiser title.
Ambassador NamestringAuthor display name.
Ambassador EmailstringAuthor email.
Parent TitlestringParent campaign.
StatusstringPending / Action Required / Rejected / Approved.
SubmitteddatetimeFirst submission.
Last ActiondatetimeMost recent audit-log entry timestamp.
Reason / NotesstringMost recent reject reason or change-request notes.

Directory Exports

The Directory offers two levels of export: a list-level export for your entire ambassador roster, and a profile-level export for an individual ambassador’s donation history.

Directory List CSV

This exports every ambassador in the view you’re currently looking at, including any filters you’ve applied. If you’ve filtered to Verified ambassadors only, that’s what gets exported. All the columns visible in the list table are included, plus a few extras.

ColumnTypeNotes
User IDintWP user ID.
Display Namestring
Emailstring
RolesstringComma-separated WP roles.
Verifiedbool“1” or “0”.
Fundraisers TotalintAll-status count.
Fundraisers Publishedint
Fundraisers Pendingint
Fundraisers Rejectedint
Lifetime RaisedfloatAcross all their fundraisers.
YTD RaisedfloatCurrent year.
Donor CountintUnique donors.
Donation CountintDonations received.
Last Activitydatetime
JoineddatetimeWP user_registered.
Recruited BystringInviter display name, or “” if self-signup.

Directory Profile Donations CSV

Available from the Donations tab inside a single ambassador’s profile page. This lists every donation that ambassador’s fundraisers have received, which is useful for giving an ambassador a full picture of their impact or for compliance record-keeping.

ColumnTypeNotes
Datedatetime
Donor Namestring“Anonymous” unless the override setting is on.
Donor Emailstring“” if anonymous.
Amountfloat
CurrencystringISO code.
Fundraiser TitlestringWhich fundraiser received the donation.
StatusstringCompleted / Refunded / Failed.

Invitations Exports

Available from the Invitations tab when Invitations is enabled.

Recent Activity CSV

A chronological log of every invite-related event in the active date range, including clicks that didn’t result in a signup. Useful for understanding where your invite links are getting traction and where they’re going cold.

ColumnTypeNotes
Timestampdatetime
Eventstring“Clicked”, “Claimed”, “Self-recruit skipped”, etc.
Inviter Namestring
Inviter Emailstring
Recruit Namestring“” for click events without a claim.
Recruit Emailstring“”.
Tokenstring
Parent CampaignstringCampaign scoped to (if any).

Top Recruiters CSV

This export has the same columns as the Overview’s Recruitment Top Recruiters CSV. It’s surfaced here on the Invitations tab so you can pull recruiter data without having to navigate back to the Overview screen. If you’re already working in Invitations, this saves you the trip.

Per-Ambassador Donation Report

Ambassadors can export their own donation history from the My Campaigns page using the Donations action on each fundraiser card. This is governed by the Allow Export of Donation History setting, so you stay in control of whether it’s available.

The columns match the Directory Profile Donations CSV, with three differences:

  • “Donor Email” is omitted by default. Toggle Include personal details for anonymous donors under My Campaigns settings to include it.
  • “Currency” is omitted since this is always a single-currency export.
  • “Fundraiser Title” is omitted since the export is already scoped to a single fundraiser.

Filename Pattern

Every Ambassadors CSV follows the same naming convention, which makes it easy to find the right file later:

ambassadors-<section>-<start-date>-to-<end-date>.csv

For example:

ambassadors-kpi-summary-2026-01-01-to-2026-12-31.csv
ambassadors-top-fundraisers-2026-05-01-to-2026-05-31.csv
ambassadors-directory-2026-05-30.csv

The dates in the filename are the export’s window, so you can use the filename itself as your archive key without having to open the file.

Row Cap

The default cap is 10,000 rows per export. If you regularly hit that limit, you have two options: narrow your date range to split the export into smaller chunks, or raise the cap using the filter for that surface:

add_filter( 'charitable_ambassadors_overview_csv_max_rows', function () {
    return 50000;
} );

add_filter( 'charitable_ambassadors_directory_csv_max_rows', function () {
    return 50000;
} );

add_filter( 'charitable_ambassadors_invitations_csv_max_rows', function () {
    return 50000;
} );

A Few Things Worth Knowing Before You Open That CSV

Most of these only come up once, but they’re the kind of thing that saves you 20 minutes of frustration when they do.

  • Use Google Sheets if Excel is acting up. Sheets handles the UTF-8 BOM correctly on Mac and Linux. Excel on Windows can mangle accented characters even when the BOM is present, so if names or addresses look garbled, try Sheets first.
  • Save the file before opening it in Excel. Some versions of Excel on Windows will auto-convert columns the moment you open them, which can turn numeric IDs into dates or strip leading zeros. Saving the raw file first gives you a fallback.
  • Only enable anonymous donor details if you actually need them. Most programs don’t need to expose anonymized PII in their exports, and keeping that setting off means less data to manage and secure.
  • Use the filename as your archive key. The date range is baked into every filename, so you’ll always know what window a given file covers without having to open it.

Developer Reference

CSV Handler Classes

ClassHandles
Charitable_Ambassadors_Overview_CSVOverview Dashboard exports.
Charitable_Ambassadors_Directory_CSVDirectory list + profile exports.
Charitable_Ambassadors_Invitations_CSVInvitations tab exports.

Each handler is invoked via admin-post.php?action=charitable_ambassadors_<surface>_csv with a section query arg and nonce.

Formula-Injection Neutralization

Every cell value passes through:

$value = Charitable_Ambassadors_Overview_CSV::neutralize_csv_cell( $value );

This prefixes a single quote to any string that starts with =, +, -, @, a tab, or a carriage return, following OWASP’s recommended defense against CSV injection and Excel formula injection.

Filters

FilterDefaultPurpose
charitable_ambassadors_overview_csv_max_rows10000Cap on Overview exports.
charitable_ambassadors_directory_csv_max_rows10000Cap on Directory exports.
charitable_ambassadors_invitations_csv_max_rows10000Cap on Invitations exports.
charitable_ambassadors_directory_csv_cell''Override the value for a custom column. Receives ('', $col, $user).
charitable_ambassadors_overview_csv_header_<section>computedModify the header row for a given section.
charitable_ambassadors_overview_csv_row_<section>computedModify the data rows for a given section.

Capabilities

All admin-side exports require manage_charitable_settings. The per-ambassador donation report on My Campaigns requires the user to be the post_author of the campaign being exported.

You May Also Want to Read

These are the Ambassadors docs most closely related to this one. Bookmark the ones that match how you use your data and come back to them when you need a refresher.

  • Overview Dashboard – where most of these exports live and where your date range selection happens.
  • Directory – the full ambassador roster, with its own list and profile-level exports.
  • Moderation – the queue where you review and approve fundraiser submissions, with its own export per view.
  • Invitations – the recruitment system behind the Recruitment Log and Top Recruiters exports.
  • Hooks & filters in Ambassadors – the developer reference for customizing export behavior.

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Improvement Payments

💸 Introducing Tiered Rates for Fee Relief: Match the Ask to the Gift!

Fee Relief asks your donors one short question at checkout: would you like to cover the processing fee on this gift? Until now that question used a single rate for every donation on a gateway, so a $10 gift and a $500 gift were asked for the same percentage. Fee Relief 1.3.0 lets you set as many donation bands as you like, each carrying its own rate. Why this is important:

  • 🪙 Gentler on small gifts: A fixed transaction cost is a far bigger share of a $10 donation than a $500 one, so bands let you ask for less at the bottom.
  • 🎚️ As many bands as you need: Each band carries its own percentage and its own fixed amount, and the top band runs on with no upper limit.
  • 🛑 An optional ceiling: A Maximum fee field stops any donor being asked for more than a number you choose, however large the gift.
  • 🔌 Set per payment gateway: Stripe can run on four bands while Windcave and Payfast stay on a single rate, because bands belong to a gateway and not to your whole site.
  • 🛡️ Nothing changes until you say so: Your current rates stay exactly as they are until you switch Use Tiered Rates on under Charitable » Settings » Advanced » Fee Relief.

Check out our announcement here.

Donations Improvement

📊 Your Pro Dashboard Can Now Compare, Export, and Score!

Most fundraising dashboards only tell you how much you have raised. Charitable Pro 1.8.19 rebuilds the dashboard and the Reports Overview around the harder questions: whether anything is broken, whether this period beat the last one, and which single change would make the most difference today. Why this is important:

  • 📈 Every figure has a trend: Pick a period and the tiles and the chart move together, with each total shown against the previous period.
  • 🗓️ Charts that stay readable: Short ranges group donations day by day, while longer ranges group by week or month, so a full year reads as a curve instead of a flat line.
  • 🔀 Compare any 2 periods: Not just consecutive ones, so you can ask how this December did against last December. That matters because fundraising is seasonal.
  • 📤 Export the whole summary: Send the full overview out as CSV or PDF, ready for a board pack or a funder report.
  • 🎯 Score your setup for free: Have your fundraising setup scored, so the one change worth making next is the one you can see.

Check out our announcement here.

Feature New

🎟️ Introducing Charitable Events: Sell Tickets Inside Your Campaigns!

Most nonprofits sell event tickets in one tool and collect donations in another, which leaves two sets of reports and a manual match at the end of the year. Charitable Events brings both together, selling tickets through the same donation forms and payment gateways you already run in Charitable. Why this is important:

  • 🎟️ Every ticket is a donation: Ticket sales run through the gateway you already use and count toward the campaign goal, with everything managed under Charitable » Events.
  • 📱 QR check-in from any phone: Each attendee gets their own QR code on the receipt, and volunteers scan at the door through a check-in link that needs no WordPress account.
  • 🧾 Receipts ready for tax time: Give each ticket type a fair market value, and Charitable puts the correct tax-deductible amount on every donor receipt.
  • 📋 Attendee details at checkout: Ask every guest for a meal choice, shirt size, or access needs, with a separate attendee record created for each ticket.
  • 🗓️ Blocks and calendars included: Three editor blocks plus Sugar Calendar and The Events Calendar support put your events where supporters already look.

Check out our announcement here.

ai New

🚀 Unleash AI Power in Charitable!

Your AI assistant can now build, edit, and manage your Charitable fundraising campaigns directly — just by asking. With Charitable Pro adding write support for the WordPress Abilities API, tools like ChatGPT, Claude, and Cursor can handle full administrative actions safely through MCP. Why this is important:

  • 🤖 Campaign creation in plain language: Prompt your assistant with a goal like “Set up a fundraiser for the shelter with a $5,000 goal”, and it builds a real draft campaign complete with suggested donation tiers.
  • 🎨 Instant donation form tweaks: Add custom fields, change button colors, or reorder elements without diving into form settings.
  • 📝 Offline gift logging: Tell your assistant about cash or check gifts, and it will match donor emails and record transactions into your history.
  • 🛡️ Safety and control by default: Write access stays strictly off until turned on in Charitable » Tools » AI MCP, keeping read-only reporting safe by default.
  • 📜 Full audit logging: Every change made by an AI assistant is tracked under Charitable » Tools » Logs, so you always know who (or what) updated your site.

Check out our announcement here.

Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.