Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

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Get Started with Charitable

If you’re new to Charitable we’ve put together a simple step-by-step guide just for you. For more advanced users, check out our documentation.

1. Installing Charitable

Charitable is a free WordPress plugin, so the simplest way to install it is via the WordPress dashboard.

  1. Inside your WordPress dashboard, click on Plugins Add New.
  2. In the search bar, type “Charitable”. Hit Enter on your keyboard.
  3. You will see Charitable listed. Click the Install Now button.
  4. After installing the plugin, you need to activate it. Click the Activate Now link after installing.

2. Charitable Settings

Once Charitable is installed, go to Charitable > Settings:

  1. Select your “Base Country” from the drop-down options.
  2. Select your “Currency” from the drop-down options.
  3. If required, select your “Currency Format”, “Decimal Separator”, “Thousands Separator”, and “Number of Decimals”.

The next section on the General Settings page is the Donation Form Display Options. Here you can select from the drop-down options to display the donation form “On a separate page”, “On the same page”, or to “Reveal in a modal”.

Customizer Settings

Charitable comes with a few settings that you will find in the WordPress Customizer. To change these settings, go to Appearance > Customize, then click on the Charitable tab. From here you can:

  • Change the highlight colour
  • Choose to show only required fields in the donation form
  • Add User Privacy and Terms & Conditions to the donation form

3. Payment Gateways

Charitable provides two payment gateways out of the box – PayPal and Offline Donations.

Activating Payment Gateways

Go to Charitable > Settings > Payment Gateways. To enable a gateway, click on the Enable Gateway button. Once a gateway is enabled, this button is replaced by a Disable Gateway button which can be clicked to turn off the payment gateway.

Configuring Offline Donations

To configure Offline Donations, click on the Gateway Settings button for the “Offline” payment gateway. Here you can change the label which is shown on the donation form, and you can add instructions for your donors. For example, if you wanted donors to donate via Bank Transfer, you would add Bank Transfer details here. Then click Save Changes and you’re done.

Configuring PayPal

PayPal requires more setup, so we have included detailed instructions here:

Additional Payment Gateways

You can purchase additional payment gateway extensions for Stripe, Authorize.Net, Windcave, Payfast (South Africa), and PayUMoney (India).

4. Emails

Next, you’ll need to enable emails. Go to Charitable > Settings > Emails.

By default, emails will be disabled. Enable each one by clicking Enable Email.

If you’re not using “Offline Donations” then you don’t need to enable the “Donor: Offline Donation Receipt” and “Admin: New Offline Donation Notification” emails.

Customizing Emails

To customize the content of an email, click Email Settings next to the email you wish to customize. Below the “Email Body” you’ll see a list of shortcodes which can be used to insert content into the email. HTML can be used to insert and format content.

You can preview the email by clicking Preview Email at the bottom of the page. Once you’re finished, be sure to click Save Changes.

5. Creating Campaigns

Charitable is a campaign-based plugin, so in order to accept donations you’ll need to create a campaign.

Just want a simple donation form? Check out section 7.

Watch the video to see how easy it is to create a campaign, or read the detailed instructions here.

6. Displaying Campaigns

If you have multiple campaigns, you may want to display them as a collection within your posts or pages. You can do that with the [campaigns] shortcode, here’s how:

7. Simple Donation Form

Don’t want a campaign? Just want a simple donation form?

To do that, you still create a campaign but leave the “Goal” and “End date” blank which makes them ongoing.

Now you probably want your users to visit a Donate page instead of the campaign page. You can do that by adding the donation form to a different page:

Next Steps

Customizing Charitable

Here are some basic customizations that are commonly requested:

Translating Charitable

If you would like to translate Charitable into your language, there are several ways you can do so:

Troubleshooting

Still have questions? We’re here to help!

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Addon New

🤯 New Addon: Campaign Updates

Keep your supporters informed and engaged with every step of your progress! Share the ongoing impact of your mission and build lasting trust with your donor community!

The Ultimate Engagement Tool

Fundraising is a journey, not a one-time event. Now, you can easily provide real-time updates directly on your campaign pages, ensuring your donors stay connected to the causes they care about most.

📣 Easy Storytelling: Quickly post text updates, milestones, or field reports to show exactly how donations are being put to work, keeping the momentum alive throughout your fundraiser.

🏗️ Visual Builder Integration: Seamlessly add the Updates block anywhere on your page using our drag-and-drop builder, or use a simple shortcode to display news in widgets and sidebars.

📩 Build Donor Trust: By consistently sharing progress and success stories, you create a transparent giving experience that encourages recurring support and deeper community involvement.

Integration New

Build Beautiful Fundraising Pages Visually with WPBakery Integration

We are excited to announce our brand-new integration with WPBakery, one of the most popular WordPress page builders, designed to help you create stunning layouts for your campaigns without touching a single line of code.

The Ultimate Design Experience

Designing your nonprofit’s website should be as simple as your mission is powerful. Now, you can bring Charitable functionality directly into your WPBakery workflow, using native elements to build high-converting donation pages and campaign grids in seconds.

🖱️ Drag-and-Drop Building: Easily add donation forms, campaign progress bars, and “Donate Now” buttons to your layouts using the WPBakery elements you already know and love.

🎨 Total Creative Control: Customize the look and feel of your fundraising elements using WPBakery’s native design options. Adjust margins, padding, and borders to ensure your campaigns fit perfectly with your site’s branding.

📱 Seamlessly Responsive: Every element is built to be fully responsive and mobile-friendly, ensuring your donors have a smooth, professional experience whether they are giving from a phone, tablet, or desktop.

Integration New

🖼️ Add Image Galleries to Fundraising Campaigns With Envira Gallery

Showcase the impact of your mission like never before. We are excited to announce our brand-new integration with Envira Gallery, the best WordPress gallery plugin, designed to help you tell your story through powerful, high-performance visuals.

The Ultimate Storytelling Experience

A picture is worth a thousand words – and now, it’s worth even more for your fundraising. Connect your visual impact directly to your cause by creating stunning, responsive galleries that engage donors and drive contributions.

🖼️ Visual Impact: Easily create beautiful, fast-loading galleries to show your nonprofit’s work in action, from field reports to event highlights.

🔗 Seamless Connection: Link gallery images directly to your fundraising campaigns, making it effortless for inspired visitors to go from viewing a photo to making a donation.

📱 Perfectly Responsive: Whether your donors are on a phone, tablet, or desktop, your galleries will look professional and load lightning-fast, ensuring a smooth experience on every device.

Integration New

👉🏻 New Divi Integration In Charitable Pro

Bring the power of Charitable directly into your favorite page builder and maintain total creative control with our brand-new Divi integration.

The Ultimate Design Experience

No more switching back and forth or relying on complex shortcodes. Use dedicated Divi modules to build, style, and launch high-converting donation pages without ever leaving the Divi Builder.

⚡ Native Divi Modules: Effortlessly drag and drop your donation forms, progress bars, and campaign details exactly where you want them.

⚙️ Visual Customization: Tweak colors, fonts, and spacing using Divi’s familiar design settings to ensure your fundraiser matches your brand perfectly.

🚀 Live Visual Editing: See your changes in real-time. What you see in the builder is exactly what your donors will see, ensuring a seamless giving experience every time.

donation form New

👉🏻 New Campaign Selector For Donation Forms

Take your campaign management to the next level. Find the perfect fundraiser for any page and stay in your creative flow with our new Campaign Selector integration.

The Ultimate Selection Tool

No more hunting for IDs or creating one page for every donation form. Use the new Campaign Selector to allow users to switch to a campaign with no code.

⚡ Instant Search: Quickly find any campaign leaving your page or post.

⚙️ Editor Agnostic: Whether you’re using the Block Editor, Elementor, or WPBakery, selecting your campaigns is now a unified experience.

🚀 Real-Time Previews: See exactly which campaign you’ve selected instantly, ensuring your donors always see the right cause.