Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How to Use The Import/Export Tool: GiveWP to Charitable

Migrating from GiveWP to Charitable is a simple process that helps you move your donors, campaigns, and donations without losing any important data.

If you’re switching to Charitable, you can easily bring over your records using the built-in import tool.

In this tutorial, we’ll walk you through each step – from exporting your data from GiveWP to importing it into Charitable. If you have GiveWP active on your site, you need to click a few buttons, and you’re done!

You don’t need any special technical skills to follow along, just a few minutes and access to your WordPress dashboard.

Not sure whether to switch to Charitable yet? See GiveWP vs Charitable »

Before you start

Before migrating from GiveWP, it’s a good idea to make sure everything is backed up and ready to go. You’ll need access to your WordPress dashboard, where both GiveWP and Charitable are installed.

Here’s what to check before you begin:

  • Back up your site. Always keep a recent backup of your WordPress site and database. This ensures you can restore your data if something goes wrong. Need a free backup solution? Try Duplicator.
  • Confirm your data. Make sure your GiveWP campaigns, donations, and donor records are complete and up to date.
  • Log in as an admin. You’ll need admin access to export data from GiveWP and import it into Charitable.
  • Install and activate Charitable. If you haven’t already, install Charitable and make sure it’s active. See How to Install the Charitable Plugin »
  • Know what can be imported. Charitable’s import tool allows you to move donors, donations, and campaigns from GiveWP.

Once you’ve checked these points, you’re ready to migrate from GiveWP to Charitable. There are two methods you can use:

  1. Automatic Migration
  2. Manual CSV Import

1. Automatic Migration from GiveWP to Charitable

Please note: The beta GiveWP live import features will now only be visible when:
define( ‘CHARITABLE_GIVEWP_IMPORT_DEBUG’, true );
See: Charitable Debug mode

If you have GiveWP activated on your site, you can import items with just a click. You don’t have to download and upload any files to Charitable. This is the easiest method to migrate from GiveWP.

First, go to your WordPress dashboard. Here, in the left menu, select the Charitable » Tools » Import tab. Here, choose the GiveWP option.

Charitable GiveWP migration page

On this page, you’ll see options to upload files from GiveWP. We can skip that if you’re using the automatic method.

Scroll down this page, and you’ll see options to:

  • Import Campaigns
  • Single Donations
  • Recurring Donations
  • Donors.

Import Campaigns

Under this option, you can simply select the campaign you want to import from the dropdown menu available and click on the “Import GiveWP Campaign” button.

GiveWP import campaigns

This will create a new legacy Charitable campaign.

Note: This feature requires Legacy Mode to be enabled. By default, Charitable enables legacy campaigns. If it has been disabled on your site, you can find this option under Charitable » Settings » Advanced » Misc. See Legacy Campaigns for more details »

Import Single Donations

Before you start, for single donations feature to work, you need the Fee Relief addon. You can activate this under Charitable » Addons. See how to install and activate addons »

Once done, you can import your donations from GiveWP by clicking on the “Import Single Donations” button.

GiveWP import single donations

This will specifically fetch one-time donation records and bring them into Charitable. It will ignore donation records marked as recurring.

Import Recurring Donations

For recurring donations, you need to have the Recurring Donations addon activated.

See how to install and activate addons »

Charitable will automatically detect and fetch all the donation records marked as “recurring”.

GiveWP import recurring donations

When you click on the button “Import Recurring Donations”, Charitable will sync with GiveWP, gather your data and import it into Charitable. That’s it.

Import Donors

To import your donor records, you can use this option. With GiveWP active on your site, Charitable will auto-detect the donor records.

Once you click on “Import GiveWP Donors”, Charitable will automatically start importing the donor records you have in GiveWP.

GiveWP import donors

If a donor’s email address is detected in Charitable already, Charitable will skip it.

Also, if you have a WordPress user on your site with a matching email, Charitable will associate the donor record to that WordPress user.

That’s it. That’s how easy it is to migrate from GiveWP to Charitable. You are now ready to start creating your campaigns with Charitable and managing it all with ease.

Get started here »

2. Migrate Manually From GiveWP Using CSV Import

Charitable also lets you migrate from any platform (including GiveWP) using CSV import options. Follow the steps below:

Step 1: Export Your Data from GiveWP

In this section, you will export your key donation data from GiveWP into CSV files that you can later import into Charitable. GiveWP includes built-in tools for exporting donations and donors as CSV files.

Log in to your WordPress dashboard as an administrator. Go to Donations » Tools » Exports.

export in GiveWP

On this screen, you will see several export options for donations, donors, and revenue.

Export donation history

In the Export tab, look for Export Donation History.​ When you click on “Generate CSV”, a new page will open where you can choose your filters, such as date range or specific donation form, or leave them set to export all donations.

Export donations in GiveWP

​Click Generate CSV to download a CSV file of your donation history to your computer.

Export donors

Back under Donations » Tools » Exports, find Export Donors.​ Choose the date range and optionally a specific form if you only want donors for certain campaigns.

Export donors choose campaign in GiveWP

Decide which donor fields to include, such as name, email, address, number of donations, and total donated.

Generate donor csv in GiveWP

Click Generate CSV to download your donors CSV file.

​We recommend storing these files in a separate folder on your computer so it’s easier to find them when you’re ready to import it into Charitable.

Export any extra reports you need

  • If you want a summary of revenue and donations by date, you can also use Export Revenue and Donation Stats in the same Exports tab.
  • This report cannot be imported into Charitable but can be helpful for your records or reconciliation.

Once you have downloaded your donation and donor CSV files, store them somewhere safe on your computer. You will use these files in the next steps when importing into Charitable.

Step 2: Prepare your CSV files

Before importing into Charitable, take a moment to open and review the CSV files you exported from GiveWP. This helps avoid errors during import and makes it easier to map your data into Charitable correctly.

  • Open each CSV file in a spreadsheet tool like Excel, Google Sheets, or Numbers so the data is easy to scan.
  • Check that the column headers are clear and that each row of data sits in the right column, with no shifted cells or strange characters.

Next, make sure your file is saved correctly and ready for upload.

  • Confirm the file format is .csv and not another format like .xls or .xlsx.
  • If you make any edits, save the file again as CSV to keep it compatible with Charitable’s import tool.

You do not have to rename every column to match Charitable exactly, because you will map each column to the right field during the import step.

Step 3: Import your data into Charitable

Now you are ready to bring your GiveWP data into Charitable using the import tool in your WordPress dashboard. This process uses the CSV files you just reviewed and lets you map each column to the right fields in Charitable.

Log in to your WordPress dashboard as an administrator.

Go to Charitable » Tools » Import.

Charitable csv import for GiveWP

On this screen, you’ll see a menu with options that include Charitable, GiveWP, GiveButter, and CSV. Open the GiveWP tab.

Here, you will see options to upload a CSV file and choose what type of data you are importing, such as donors or donations.

Step 4: Upload your CSV file in Charitable

You can import Donations into specific campaigns inside Charitable. Choose your campaign and then click the Upload File button to select the donation file on your computer.

Then choose the Import GiveWP Donations button to import your donation records.

GiveWP import donations

Donations will be brought over from GiveWP with all their original information. Charitable will not overwrite any previous donations.

Next you can also import Donors. Use the Upload File button to choose the donors file you exported from GiveWP.

GiveWP upload csv donor files in Charitable

Click the Import GiveWP Donors button and Charitable will do the rest.​ Once the import is complete, you will see a confirmation message telling you how many records were imported successfully.

After the import finishes, it is important to check that everything looks right in Charitable.

  • Go to Charitable » Donations to review your imported donations and confirm that amounts, dates, and campaigns look correct.
  • Go to Charitable » Donors and Charitable » Campaigns to check that donor names, emails, and campaign titles appear as expected.

If something looks off, such as missing donors or incorrect amounts, compare a few records in Charitable with your original GiveWP CSV file to see if a column may have been mapped to the wrong field during import.

Step 5: Clean up and Testing

Once you are happy with your migrated data, you can do a quick cleanup and final test.

  • Make a small test donation on your site to confirm that Charitable is recording new donations correctly.
  • When you are confident everything is working and your data is safely in Charitable, you can deactivate or remove GiveWP if you no longer need it in your WordPress site.

Next Steps in Charitable

Once your data is safely in Charitable, you are ready to start using your new donation tools to grow your fundraising. Charitable gives you flexible campaigns, easy donor management, and powerful options for collecting and tracking donations in your WordPress dashboard.

​Here’s a quick guide to Get started with Charitable as well as to Create Your First Campaign »

Here are a few helpful things to do next:

  • Create or tweak your campaigns under Charitable » Campaigns so they match your current appeals and goals.
  • Add your donation forms to key pages on your site so visitors can give quickly and easily.
  • Explore features like donor dashboards, recurring donations, and email receipts to give supporters a smooth giving experience.

With your GiveWP data migrated and Charitable set up, you can focus on what matters most growing support for your mission.

GiveWP vs Charitable – Frequently Asked Questions

Do you have a question about Charitable vs GiveWP? See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

What makes Charitable different from GiveWP?

Charitable is built by a team that understands the struggles and needs of non-profits like yours. We’ve specifically designed the plugin to meet the everyday needs of nonprofits, providing all essential fundraising tools in one platform—without hidden fees, confusing add-ons, or artificial limits. Here are the main differences:

  • Affordable Pricing – Charitable costs significantly less than GiveWP starting at just $69 for the entire year.
  • Generous Free Plan – Everything you need to start fundraising is included free and you can upgrade as you grow
  • More Payment Options – Wider range of payment gateway integrations including global and local providers
  • All-Inclusive Plans – No expensive add-ons needed; features come standard

Are there any limits on the number of campaigns or donation forms with Charitable?

No. Charitable lets you create unlimited donation campaigns and forms from day one—no paid upgrades or restrictions. 

Can I manage recurring donations with Charitable?

Yes! Charitable includes robust recurring donation features so your supporters can contribute weekly, monthly, or on a custom schedule, helping you achieve a reliable, steady income. You need a Plus plan that costs just $99 per year, which is a steal compared to GiveWP’s pricing of $349 per year.

What’s the price difference between Charitable and GiveWP?

GiveWP is 3.5x more expensive compared to Charitable.

Charitable starts at just $69 per year for essential features like unlimited donation forms, full donation managament, reports, PDF receipts, and emails. GiveWP starts at $149 per year for similar features.

For advanced features, GiveWP costs $349 per year. You’ll get all the same features and more on the Charitable Pro plan for just $199 per year.

Does Charitable integrate with my favorite tools and services?

Charitable works seamlessly with many popular platforms, including MailChimp, ActiveCampaign, Constant Contact, HubSpot, MailPoet, Zapier, and more.

Is Charitable easy to set up and use?

Yes. Charitable is designed to be easy for anyone to use – no coding and beginner-friendly. We’ve included a setup wizard that guides you through the process so you can set up and launch your first campaign in minutes, not hours, not days!

What kind of support does Charitable offer?

Lite users can post questions in the WordPress support forum. Charitable Pro plugin customers can reach out to us through the support channel. You’ll receive friendly, responsive support from a team experienced in helping charities succeed. We’re here to answer questions and resolve any issues quickly.

Will Charitable continue to get new features and updates?

Yes. At Charitable, we are always listening to and actively seeking your feedback to make our platform even better. We are constantly innovating – adding new features, enhancing existing tools, and regularly updating our plugin to ensure compatibility with WordPress updates. Every improvement and security enhancement is driven by real feedback from nonprofits like yours.

More Information

Here are some of the more popular “how to” guides and help articles for new users:

Want more fundraising tips and nonprofit advice?

We regularly share practical guides, proven strategies, and insider tips to help you raise more funds and build stronger donor relationships. Join thousands of nonprofits who get our best content delivered straight to them:

No fluff, just actionable advice from people who understand the challenges you face every day.

Still have questions? We’re here to help!

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ambassadors New

👤 Creator Profiles: Put a Face to Every Peer-to-Peer Campaign

Ambassadors 3.3.0 now provies Creator Profiles — giving your supporters a permanent, shareable public home that turns one-time fundraisers into ongoing relationships.

👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

ambassadors improved New

Moderation and Directory Screens In Ambassadors 3.0

Ambassadors 3.0 has new features: moderation and directory screens… now easily see those who are earning donations on your peer to peer network – including campaign creators that might need to be verified – all in one place. Generate reports, email ambassadors and campaign creators directly and more.

🚀 See when campaign creators and ambassadors have updated their campaigns, what donors/donation they have brought in and more.

🎉 Manually add ambassadors and campaign creators, and approve them in one-click!

Visit this page to learn more.

New Payments

⚡ Unlock India-Based Donations: Meet Charitable’s Native Razorpay Integration

Trying to collect donations in India? Charitable’s native Razorpay integration features:

⚡ Instant UPI Integration: Accept fast, local donations directly inside your form via apps like PhonePe, Google Pay, Paytm, and BHIM without sending donors away from your site.

📲 Auto-Generated Campaign QRs: Instantly render scannable QR codes encoding a UPI deep link directly on your public campaign pages and sidebars for an effortless “scan-to-give” experience.

💰 Dual Local & Global Reach: Headline your campaigns in INR while seamlessly accepting major international currencies like USD, EUR, GBP, and CAD to maximize global support.

🔁 Seamless Recurring Giving: Fully integrates with the Charitable Recurring addon to manage automatic monthly subscriptions directly through Razorpay without extra code.

↩️ Automatic Two-Way Sync: Keep your books perfectly clean with two-way refund syncing—issue a refund inside WordPress or your Razorpay dashboard and both sides update automatically.

🔒 Webhook-Verified Security: Automatically protect your donation records using HMAC-signed webhook verification to ensure every status update represents real money cleared on the rails.

Visit this page to learn more.

Integration New

🎉 New Built-in PushEngage Integration

Struggling with falling email open rates and rising ad costs just to keep your supporters engaged? Charitable’s built-in PushEngage integration features:

🔔 Zero-Fee Direct Messaging: Deliver crisp, instant pop-up notifications straight to your donors’ desktops and mobile devices.

⏱️ Four Smart Automated Triggers: Automatically send updates for immediate donation thank yous, full-list campaign launches, urgent “ending soon” alerts, and goal milestone celebrations.

📈 Group Momentum Broadcasts: Turn private milestones into public wins by automatically broadcasting alerts to your entire subscriber list the moment a campaign hits 50%, 75%, or 100% of its goal.

📊 Automatic Analytics Tracking: Monitor exactly where your incoming notification traffic is coming from with built-in attribution that requires zero complex configuration.

Visit this page to learn more.