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Introducing Brevo for Charitable: Turn Donors Into Subscribers, Automatically

Introducing Brevo for Charitable: Turn Donors Into Subscribers, Automatically

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Plenty of the nonprofits we work with already run their email marketing through Brevo (formerly Sendinblue), and a good number of you have asked us for the same thing: a way for new donors to land on that list without anyone touching a spreadsheet.

Today we’re shipping that. Charitable now connects directly to Brevo, one of the most widely used email marketing and CRM platforms for nonprofits, so a new donor joins your Brevo list the moment their donation is completed.

No exports. No manual imports. Just donors ending up on the list they already told you they wanted to join. 📬

What Is Brevo?

Brevo

If you haven’t run into it yet, Brevo is an email marketing and CRM platform built around a generous free tier, which is a big part of why so many nonprofits end up there.

Beyond sending newsletters, Brevo also handles marketing automation, like welcome series and event-based triggers, transactional email, and basic contact segmentation. A donor’s confirmation email and next month’s appeal can come from the same place.

If you’re not on Brevo yet and want to see what the free plan covers, you can look at their plans directly at brevo.com.

Now you can use Brevo with Charitable and it’s so easy to set up!

Here’s What The Brevo Integration with Charitable Looks Like

Before we get into how the connection works, here’s what your donor actually sees. A simple opt-in checkbox sits right on your donation form.

Donor opt-in checkbox displayed on a Charitable donation form

A donor checks that box while giving, and that’s the entire donor-facing part of this feature. Nothing else about your form or your checkout flow changes.

Why Automatic List Building Changes Everything

When a supporter opts in on your donation form, they’re telling you they want to hear from you. The window to welcome them, thank them, and invite them back is widest right after they give.

Connecting Brevo means that welcome sequence can start immediately. No manual exports, no spreadsheets, and no donors slipping through the cracks between your donation form and your mailing list.

Brevo joins Charitable’s Newsletter Connect lineup alongside Mailchimp, Campaign Monitor, ActiveCampaign, MailerLite, MailPoet, and Mailster. It’s available starting on the Plus plan and up.

Respect Every Donor’s Choice

Growing your list should never mean adding people who didn’t ask to be there. Charitable puts the donor in control and keeps you compliant.

You can show the opt-in checkbox unchecked, show it pre-checked, or skip the checkbox entirely and subscribe every donor automatically. The label is yours to edit, so it can match the way you’d actually ask.

Turn on Brevo’s confirmation email and a donor has to confirm before they’re added to your list. That’s the standard for consent and email deliverability, and it’s a toggle, not something you have to build.

Donor data export and permanent erasure are wired straight into WordPress’s own privacy tools, so a data request gets handled in a click instead of a support ticket.

When You’ll Feel the Difference

A few situations where this pays off right away:

⚡ Recurring campaigns: a welcome sequence fires the moment someone gives, instead of whenever you next get around to an export.
🎯 Multiple appeals running at once: point each campaign at a different Brevo list, so a giving-day appeal doesn’t land in the same list as your year-round donors.
🛡️ GDPR-conscious organizations: turn on double opt-in and get documented consent without writing a line of code.
🧑‍💻 Small teams without a developer on staff: no Zapier, no custom webhook, no CSV to babysit.
📊 Anyone already using Brevo’s segmentation and automation tools: donor data lands there in real time, ready to work with.

Connect Brevo in Under 5 Minutes

Connecting Brevo takes 1 key and a couple of clicks.

Step 1: Open Your Newsletter Settings

Go to Charitable » Settings » Marketing » Newsletters and click Configure next to Brevo.

Brevo configure

Step 2: Paste Your Brevo API Key

Paste your Brevo API v3 key and save. Charitable pulls in your lists and contact attributes automatically.

Brevo settings screen inside Charitable's Newsletter Connect settings

Step 3: Map Your Fields

Match donor details, like first name, last name, and any custom attributes you’ve created, to the matching Brevo attributes.

Step 4: Pick Your List

Choose a default Brevo list for every campaign, or set a different list per campaign.

That’s the whole setup. From here, every opted-in donor lands on your list on their own.

Read the Full Brevo Setup Tutorial →

Get Started with Brevo

If you already run Brevo, you can connect it to Charitable in the next 5 minutes. Head to Charitable » Settings » Marketing » Newsletters, click Configure next to Brevo, and paste your API key.

Read the Brevo Documentation →

For Agencies and Developers

Hooks and Filters

Brevo ships with 2 filters: one for the subscribe payload (charitable_newsletter_connect_brevo_subscriber_data) and one for the GDPR export (charitable_newsletter_connect_brevo_export_custom_field). Use either one to adapt what gets sent to Brevo for a specific client’s setup.

Developer’s Note on Beta: Brevo is shipping as a beta release, so we built in the visibility you’d want before trusting it with live donor data.

Every subscribe attempt, success, and error gets logged at Charitable » Tools » Logs, and you can filter that log down to just the Brevo source.

When something goes wrong, the log shows the exact message Brevo sent back. That’s the difference between guessing and knowing right away whether it’s a bad key, an IP allowlist, or a phone number format issue.

Logging degrades gracefully, and the integration never blocks a donation, even if Brevo itself is unreachable.

Read the Brevo Documentation →

Not Yet a Charitable Pro User?

What’s New in Charitable

We also launched several powerful features and improvements recently:

🧾

Custom Receipts

Show a different thank-you page to every donor, based on their campaign, gift size, or country.

Learn More →

🖼️

Beacon Campaign Templates

Launch a full-width fundraising page with a hero image, logo, and donation widget locked above the fold.

Learn More →

📝

Donation Form Block

Drop a fully working donation form directly into any page or post in the block editor.

Learn More →

👤

Creator Profiles

Give every peer-to-peer fundraiser a permanent, shareable page with their bio, avatar, and campaigns.

Learn More →

📱

Apple Pay and Google Pay in Mollie

Let mobile donors check out with a face scan or fingerprint instead of typing out a card number.

Learn More →

📋

Ambassadors 3.0

Moderate and manage your whole peer-to-peer network from new directory and reporting screens.

Learn More →

We’ve been adding to Charitable constantly, features and improvements designed to help you raise more and serve your donors better. See everything we’ve shipped at the Charitable Changelog.

Stay Connected for More Nonprofit Resources

For more tutorials and videos tailored to nonprofits, subscribe to our YouTube channel. We regularly publish expert tips, step-by-step guides on online donations, fundraising strategies, and practical resources to help your organization succeed.

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Powerful Fundraising Resources

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💸 Get Free Fundraising Resources
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author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.

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Donations Improvement

📊 Your Pro Dashboard Can Now Compare, Export, and Score!

Most fundraising dashboards only tell you how much you have raised. Charitable Pro 1.8.19 rebuilds the dashboard and the Reports Overview around the harder questions: whether anything is broken, whether this period beat the last one, and which single change would make the most difference today. Why this is important:

  • 📈 Every figure has a trend: Pick a period and the tiles and the chart move together, with each total shown against the previous period.
  • 🗓️ Charts that stay readable: Short ranges group donations day by day, while longer ranges group by week or month, so a full year reads as a curve instead of a flat line.
  • 🔀 Compare any 2 periods: Not just consecutive ones, so you can ask how this December did against last December. That matters because fundraising is seasonal.
  • 📤 Export the whole summary: Send the full overview out as CSV or PDF, ready for a board pack or a funder report.
  • 🎯 Score your setup for free: Have your fundraising setup scored, so the one change worth making next is the one you can see.

Check out our announcement here.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
Feature New

🎟️ Introducing Charitable Events: Sell Tickets Inside Your Campaigns!

Most nonprofits sell event tickets in one tool and collect donations in another, which leaves two sets of reports and a manual match at the end of the year. Charitable Events brings both together, selling tickets through the same donation forms and payment gateways you already run in Charitable. Why this is important:

  • 🎟️ Every ticket is a donation: Ticket sales run through the gateway you already use and count toward the campaign goal, with everything managed under Charitable » Events.
  • 📱 QR check-in from any phone: Each attendee gets their own QR code on the receipt, and volunteers scan at the door through a check-in link that needs no WordPress account.
  • 🧾 Receipts ready for tax time: Give each ticket type a fair market value, and Charitable puts the correct tax-deductible amount on every donor receipt.
  • 📋 Attendee details at checkout: Ask every guest for a meal choice, shirt size, or access needs, with a separate attendee record created for each ticket.
  • 🗓️ Blocks and calendars included: Three editor blocks plus Sugar Calendar and The Events Calendar support put your events where supporters already look.

Check out our announcement here.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
ai New

🚀 Unleash AI Power in Charitable!

Your AI assistant can now build, edit, and manage your Charitable fundraising campaigns directly — just by asking. With Charitable Pro adding write support for the WordPress Abilities API, tools like ChatGPT, Claude, and Cursor can handle full administrative actions safely through MCP. Why this is important:

  • 🤖 Campaign creation in plain language: Prompt your assistant with a goal like “Set up a fundraiser for the shelter with a $5,000 goal”, and it builds a real draft campaign complete with suggested donation tiers.
  • 🎨 Instant donation form tweaks: Add custom fields, change button colors, or reorder elements without diving into form settings.
  • 📝 Offline gift logging: Tell your assistant about cash or check gifts, and it will match donor emails and record transactions into your history.
  • 🛡️ Safety and control by default: Write access stays strictly off until turned on in Charitable » Tools » AI MCP, keeping read-only reporting safe by default.
  • 📜 Full audit logging: Every change made by an AI assistant is tracked under Charitable » Tools » Logs, so you always know who (or what) updated your site.

Check out our announcement here.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.