Charitable Documentation

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Donor Management

Recurring Donations

Peer-to-Peer Fundraising

Integrations

Extensions

Square Payment Gateway PHP Requirements

The Square payment gateway for WordPress requires PHP version 8.1.0 or higher to function properly. This requirement ensures compatibility with Square’s latest API features and security standards. If your WordPress site is running an older version of PHP, you’ll need to upgrade before you can use the Square payment gateway.

Checking Your Current PHP Version

To check which PHP version your WordPress site is currently using, follow these simple steps:

  1. Log in to your WordPress admin dashboard
  2. Navigate to Tools → Site Health
  3. Click on the Info tab
  4. Click on Server to expand that section
  5. Look for the PHP version line – this will show your current PHP version

Alternatively, you can check your PHP version by going to Dashboard → Updates where WordPress may display a notice if your PHP version is outdated.

How to Upgrade Your PHP Version

Upgrading PHP typically needs to be done through your web hosting provider, as they control the server settings for your website. Here’s how most users can request a PHP upgrade:

  1. Contact Your Hosting Provider: Reach out to your hosting company’s support team via their preferred method (live chat, support ticket, or phone). Most reputable hosting providers offer 24/7 support.
  2. Request the PHP Upgrade: Tell them you need to upgrade to PHP 8.1 or higher for a WordPress plugin requirement. Many hosts can do this for you with just a simple request.
  3. Check Your Hosting Control Panel: Some hosting providers allow you to change PHP versions yourself through their control panel (such as cPanel, Plesk, or a custom dashboard). Look for options like “PHP Version Manager,” “Select PHP Version,” or “PHP Settings.”
  4. Backup First: Before making any PHP changes, it’s always wise to create a complete backup of your website. Your hosting provider can often help with this as well.

Most modern hosting providers support PHP 8.1 and newer versions. If your current host doesn’t support PHP 8.1 or higher, you may need to consider switching to a hosting provider that offers up-to-date PHP versions.

Need Help?

If you have questions about the Square payment gateway PHP requirements or need assistance with the setup process, please don’t hesitate to reach out to our support team. We’re here to help ensure you can successfully implement Square payments on your WordPress site.

Still have questions? We’re here to help!

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Addon New

🗒️ Custom Receipts… New Addon!

With Custom Receipts, you decide which page your donors see, on every campaign. Here’s how it works, and why it’s worth turning on today.

Left side shows a donation receipt with donation number, date, total, and payment method for a gift to Anywhere, titled 'One Family Gets Clean Water For A Week.'

Create receipts that are CUSTOM TO THE DONOR OR CAMPAIGN. You can also:

📅 Year-end appeal: Reinforce the goal and invite donors to share while momentum is high.

🎗️ Memorial or tribute campaign: Give a gentle, respectful thank-you that fits the moment.

💎 Major gifts: Show a special message only to donors who give above a threshold.

🔁 Recurring growth: Invite one-time donors to become monthly supporters right on the receipt.

🌍 Global campaigns: Surface a country-specific note, like a Gift Aid reminder, only where it applies.

Learn more here.

New templates

🤩 New Beacon Campaign Templates w/ “Hero” Block!

With the new Beacon Campaign Templates for Charitable Pro, you can launch a stunning, full-width fundraising page that instantly captures visitor attention above the fold.

Fundraising page header for Save Maple Grove Park with a donation widget and a small square photo of a sunlit tree thumbnail on the left.

🔦 Above-the-Fold Impact: Lead with a full-width hero image, your logo, and your goal with a donation widget locked right on top of the banner so your ask and momentum register instantly without scrolling.

📐 Two Flexible Layouts: Choose between a structured two-column layout for side-by-side storytelling and supporting details, or a clean one-column view designed for uninterrupted long-form narratives.

⚡ All-in-One Hero Field: Powered by the new Campaign Hero field, bringing background media, live progress bars, custom donation amounts, and recurring giving tabs together into a single cohesive block that can be dropped into any layout.

🎨 Automatic Theme Matching: The hero banner and donation widget automatically inherit your campaign theme’s button and accent colors, ensuring your entire presentation stays beautifully on-brand without touching a line of CSS.

Learn more here.

donation form Feature New

📝 Donation Form Block: Embed a Working Donation Form Anywhere

With the new Donation Form Block for Charitable Pro, you can drop a fully working donation form directly onto any page or post in the WordPress block editor. No redirects, no page reloads, and zero friction between reading your story and making a contribution.

📝 Drop Forms Anywhere: Place a working form directly onto your homepage, inside a story-driven blog post, on a dedicated landing page, or within a campaign announcement.

🎯 Dynamic Campaign Binding: Easily choose a specific campaign from the block sidebar or set it to automatically bind to whichever campaign is currently being viewed.

📐 Full vs. Minimal Form Views: Switch between a full layout or a compact minimal view to perfectly fit sidebars, narrow columns, or wide landing pages.

🎨 Scoped No-Code Styling: Customize typography, container spacing, border radius, amount buttons, and accent colors independently for every form instance without touching a line of CSS.

Learn more here.

ambassadors New

👤 Creator Profiles: Put a Face to Every Peer-to-Peer Campaign

Ambassadors 3.3.0 now provies Creator Profiles — giving your supporters a permanent, shareable public home that turns one-time fundraisers into ongoing relationships.

👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

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