Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Honoree Records and the CRM in Charitable Tributes

Requires: 

Charitable Pro 1.8.16+
Charitable Tributes 1.0.0+

This is the feature that sets Charitable Tributes apart from a simple tribute checkbox. When a donor honors someone, Tributes creates a lasting honoree record in your dashboard. Each honoree has running totals, the list of donors who gave in their name, the messages left for them, and the family contacts you choose to keep.

So when 10 people give in memory of the same person, you see one honoree with the full picture, not 10 disconnected donations.

The honoree directory

Open Charitable » Tributes » Honorees to see every honoree on your site. The directory is a searchable, filterable list with the numbers you care about in each row.

Each row shows:

  • The honoree’s name and photo.
  • Donations – the number of gifts made in their name.
  • Total raised – the running total.
  • Linked tributes – the tribute campaigns connected to this honoree.
  • Status – whether the record is published, a draft, or in the trash.

You can search by name, filter by the template used to create the honoree, and click any name to open the full record.

Inside an honoree record

Click an honoree to open their detail page. It brings together everything about the person and the giving made in their name.

Totals at a glance

The top of the record shows headline numbers: total raised, number of gifts, number of unique donors, and the most recent gift. These come from a cached totals table, so the page stays fast even for an honoree with hundreds of gifts.

The donations made in their name

A table lists every gift linked to this honoree, with the donor display name (respecting anonymous and family-only choices), the amount, the date, and the personal message. This is the giving history for that person in one place.

Family contacts

Family contacts are kept separately from donors, so you can reach a loved one directly without confusing them with the people who gave.

Add a contact with their name, email, postal address, and relationship to the honoree. You choose whether each contact is opted in to the family digest, the periodic summary of giving in their loved one’s name. Contacts can be edited or removed at any time.

Admin notes

Each record has a private notes area for your team, saved as you type. Use it for context that should not be public, such as how the family prefers to be contacted.

Privacy levels

Every honoree has a privacy level that controls who can see the tribute and its donor messages.

LevelWho can see it
PublicEveryone. The tribute page and donor messages are visible to all.
Family approvalMessages are held until a family contact approves them.
MembersOnly logged-in users on your site.
Private linkOnly people with the private link. The tribute is not listed publicly.

You set the default privacy level in Settings, and you can override it per honoree.

Merging duplicate honorees

Sometimes the same person ends up with two records, usually because donors spelled the name differently. The merge tool combines them into one.

Merging moves all of the source honoree’s donations, linked campaigns, and family contacts into the target record, then recalculates the totals. Pick the record you want to keep as the target, and the other is folded into it.

Custom fields

If the built-in honoree details are not enough, you can define your own. In Settings > Custom Fields, add fields for honorees and for tribute campaigns, such as “Section of the cemetery” or “Preferred charity.” Your custom fields appear on the records and are available as email tags.

Reports and the Honoree Leaderboard

The Reports tab turns your tribute giving into insight.

  • The Tribute Donations report lists tribute gifts, filterable by tribute type, template, status, and date range.
  • The Honoree Leaderboard ranks honorees by amount raised or by number of gifts, so you can see which tributes are resonating.
  • CSV export lets you download the donors and details behind any honoree or report for your records or a spreadsheet.

Tips

  • An honoree is created automatically the first time a gift is made in that name. You do not have to set them up in advance.
  • If two honorees look like duplicates, check the spelling of the name on the linked donations before merging, so you keep the cleaner record as the target.
  • Family contacts are never emailed unless you opt them into the family digest, so adding a contact for your records alone is safe.

Developer reference

The honoree model

Honorees are the charitable_honoree post type, enriched with these properties (see src/Models/Honoree.php):

PropertyMeaning
namenicknameDisplay name and optional nickname.
dobdodDate of birth and date of passing (ISO).
photo_attachment_idHonoree photo.
relationship_to_orgHow the honoree relates to your cause.
privacy_levelpublicfamily-approvalmembers, or tokenized.
display_preferencefull or first-name-only.
entity_typepersonpet, or cause (extensible).
family_approval_statusnot-requiredpending, or approved.
tokenized_slugThe private-link token for tokenized privacy.
custom_fieldsAdmin-defined custom field values.

Custom tables

TablePurpose
wp_charitable_honoree_donationsOne row per gift, linked to an honoree (donor display, amount, message, status).
wp_charitable_honoree_family_contactsFamily contact records (name, email, postal, relationship, opt-in flags).
wp_charitable_honoree_totals_cacheCached totals per honoree (total raised, donor count, gift count).

Access them through the repositories rather than raw SQL:

use Charitable\Pro\Tributes\Repositories\Repositories;

$donations = Repositories::honoree_donations();
$contacts  = Repositories::honoree_family_contacts();
$totals    = Repositories::honoree_totals_cache();

AJAX endpoints

All require a nonce and the manage_charitable_settings capability.

ActionPurpose
charitable_tributes_save_honoree_notesSave the private admin notes.
charitable_tributes_save_custom_fieldsSave custom field definitions.
charitable_tributes_add_family_contactAdd a family contact.
charitable_tributes_update_family_contactUpdate a family contact.
charitable_tributes_delete_family_contactRemove a family contact.
charitable_tributes_honoree_mergeMerge two honoree records.
charitable_tributes_honoree_searchSearch honorees by name (used by autocomplete).

Events

The CRM emits actions you can hook into, including charitable_tributes_honoree_createdcharitable_tributes_donation_linkedcharitable_tributes_honoree_merged, and charitable_tributes_donation_refunded. See the full payloads in the Developer Reference.

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