GOCARDLESS

Allow donors to pay without a credit or debit card

Save on transaction costs with GoCardless, a payment gateway laser-focused on helping your donors pay through Direct Debit or bank transfer methods such as ACH.

GoCardless integrates with Direct Debit schemes around the world:

  • Bacs — United Kingdom & Channel Islands, Isle of Man, Gibraltar.
  • SEPA Core — Åland Islands, Austria, Belgium, Cyprus, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Monaco, Netherlands, Portugal, Réunion, San Marino, Slovakia, Slovenia, Spain, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon
  • ACH — United States
  • Autogiro — Sweden
  • Betalingsservice — Denmark
  • BECS — Australia
  • BECS NZ — New Zealand
  • PAD — Canada

Save on transaction fees

When you access card payments through other payment gateways, the fee you’re charged tends to be around 2.5%-3%. With GoCardless, the fee is closer to 1%, meaning significant savings for your non-profit. You can check the current transaction costs on the GoCardless website:

https://gocardless.com/pricing/

Better yet, you can combine this with our Fee Relief extension to allow your donors to give a little extra to pay for the GoCardless fees.

Secure off-site payments

GoCardless payment page screenshot

After completing the donation form on your website, donors will be redirected to a payment page which is hosted by GoCardless. This keeps payments secure, with all sensitive data handled by GoCardless.

Accept recurring donations with GoCardless

Charitable GoCardless works seamlessly alongside our Recurring Donations plugin, so you can accept recurring donations with GoCardless.

GoCardless supports weekly, monthly, quarterly, semi-annually and annually recurring donations, with no additional steps needed to set this up.

Keep your donors’ details private

Unlike other donation platforms, Charitable allows you to integrate with GoCardless without needing to connect through a partner account.

Why is this important? Connecting through a partner account requires you to share extensive access to your account with your donation platform, granting them access to your donors’ details and transactions.

As a privacy-centric donation plugin, Charitable provides easy step-by-step instructions to connect to GoCardless securely without compromising on your donors’ privacy.

More information

Get started with the Charitable GoCardless setup guide.

Minimum requirements:

  • PHP 7.2+
  • Charitable 1.6.55+

Frequently Asked Questions

See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

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💂‍♂️ New DonationGuard 🛡️ Automatically Protects Your Donations!

Worried about card testing attacks or spam bots flooding your donation forms, but don’t want to ruin the giving experience for your real supporters? Charitable’s DonationGuard features:

🛡️ Real-Time Bot Detection: Actively monitors every donation submission for five distinct attack signals without slowing down your human donors.

📊 Smart Traffic Scoring: Instantly evaluates activity against a learned baseline of your site’s normal donation rhythms to catch sneaky, slow-drip card testing.

🚨 Severity-Tiered Alerts: Immediately opens structured “Attack Records” and notifies you via email and admin alerts the moment a campaign starts taking fire.

🎯 Single-Click Defense: Deploy instant security using the “Recommended Settings” preset to turn on Honeypot, Time Trap, and Rate Limit modules all at once.

🚫 Automated Blocklists: Permanently stop repeat offenders by automatically blocking suspicious email addresses based on your customized rules.

Visit this page to learn more.

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GiveWP Migrations New

🧤 White Glove Migration Service for GiveWP

Thinking about switching your fundraising platform from GiveWP to Charitable, but don’t want to risk losing your data or handle a complex technical setup yourself? Charitable’s White Glove Migration Service features:

👥 Flawless Donor Mapping: Safely transfer your entire supporter database with zero data loss.

📊 Complete Financial History: Meticulously preserve every historical transaction for continuous, accurate reporting.

🔄 Seamless Recurring Giving: Safely transfer active sustaining subscriptions without disrupting your incoming revenue or requiring your donors to update their information.

💳 Zero Gateway Disruptions: Keep using Stripe, PayPal, or any other GiveWP-compatible processor you already love.

🚀 Expert Technical Setup: Relax while our team handles the heavy lifting to install and configure your forms—plus, qualifying users get a full year of Charitable Pro completely free.

Visit this page to learn more.

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automation Improvement

📢 New Feature Alert: Automation Connect 2.0 Is Here! 🚀

Thinking about connecting your fundraising data to tools like Mailchimp, Slack, or Google Sheets, but don’t want to hire a developer or write custom code? Charitalbe’s new automation addon has:

⚡ 17 Event Triggers: Instantly fire webhooks for a donor’s first gift, renewal payments, or reached campaign milestones.

🎯 Smart Conditional Logic: Use powerful AND/OR logic across 11 fields to only send data when it meets your exact criteria, like newsletter opt-ins.

📊 Custom Payload Control: Select from 80+ clean data fields across donor, donation, and campaign metadata so your apps get exactly what they need.

🚀 Pre-Built Platform Templates: Skip the setup from scratch with ready-to-go templates for Zapier, Make.com, n8n, HubSpot, and Slack.

🛡️ Reliable Developer Tools: Power your workflows with signed HMAC-SHA256 payloads, complete WordPress filters, and automatic retry logs.

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automation Improvement

🔌 Charitable Meets Zapier: Connect to 7,000+ Apps and Automate Your Fundraising

Tired of manually copying donation data into accounting sheets or tracking down new donor signups? Put your administrative tasks on autopilot. Charitable is now officially on Zapier, giving you a powerful, no-code way to plug your fundraising directly into the rest of your favorite tools.

Every donation, donor signup, and campaign milestone can now trigger an automated workflow seamlessly.

What’s New:

♾️ Connect to 7,000+ Apps: Bridge your Charitable campaigns with everyday software like Google Sheets, QuickBooks, Slack, Mailchimp, HubSpot, Notion, Airtable, and thousands more.

⚡ 12 Powerful Triggers: Build deep workflows using smart automation triggers covering the entire donation lifecycle—including New Donation, New Donor, Subscription Cancelled, and Campaign Goal Reached.

📋 Pre-Built Action Templates: Get started in three minutes or less with our pre-made template combinations, like automatically logging new donations straight into a Google Sheet or firing custom donor welcome emails through Gmail.

🚫 Zero Code Needed: No complex webhooks or custom PHP scripts required. Just pick your trigger, choose your app, map your fields, and let Zapier handle the heavy lifting.

Ready to save hours of admin time? Grab Charitable Pro with the Automation Connect addon today and launch your first Zap!

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Improvement Payments

🚀 Introducing PayPal Commerce: One Connection, Six Ways to Donate

Donors expect modern, flexible payment options when they support a cause. If they don’t see their preferred method on your donation form, they often disappear without a word. With PayPal Commerce, we are bringing a completely modernized checkout experience right to your campaigns.

Enjoy a single integration that upgrades your forms, makes giving seamless, and helps you capture every single donation.

What’s New:

🔌 One-Click Connection: Skip messy API keys and developer docs. Simply click “Connect with PayPal,” sign in to your business account, and your modern form is live in under five minutes.

💳 Six Ways to Give: Give your supporters instant access to PayPal balance, Venmo (US), Pay Later financing, major credit/debit cards, Apple Pay (Safari), and Google Pay (Chrome) all from the exact same form.

🔄 Flexible Recurring Giving: Fully supports monthly giving. Choose between the PayPal Subscriptions API (handled automatically on PayPal’s end) or Vault + Cron (handled securely right on your site).

💬 Friendly Error Recovery: No more confusing browser alerts. If a payment is declined, donors see plain-language, inline messages that guide them on how to fix the issue and complete their gift.

Ready for PayPal, modernized? Update to Charitable Pro 1.8.15+ (or Charitable Lite 1.8.11+) and connect your account today!

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