CONVERSION TRACKING

Turn Paid Ads into Predictable Donations!

Conversion Tracking fires the events your ad platforms expect, with the data they need, directly from your Charitable donation flow. No extra pixel plugin required.

If you run paid ads on Meta or TikTok for your nonprofit, you already know the pain. Your ad platform tells you it drove 200 “conversions,” but your dashboard shows 40 donations. The math never adds up, the algorithm never learns, and your cost per donor keeps climbing. Charitable Conversion Tracking fixes the root cause by sending the donation amount, currency, and campaign context that ad platforms actually need to optimize.

Why Accurate Conversion Data Changes Everything

Meta and TikTok ad algorithms do not optimize on conversions alone. They optimize on conversion value. A Purchase event that reports $150 for an “Annual Fund” recurring donation teaches the algorithm a completely different lesson than an empty, generic “conversion fired” ping. Get this data right and you spend less to acquire each donor. Get it wrong and you pay for traffic that never gives.

See It In Action

Native Pixel Events, Built Into Charitable

Conversion Tracking fires the events your ad platforms expect, with the data they need, directly from your Charitable donation flow. No extra pixel plugin required.

⚡ Meta Pixel: Fires both Purchase and Donate events on every confirmed donation with valuecurrencycontent_idscontent_name, and content_category.

🎯 TikTok Pixel: Fires CompletePayment with full donation value, currency, and campaign identifiers formatted exactly the way TikTok expects them.

💰 GTM dataLayer: Pushes charitable_donation_complete events with donation ID, value, currency, campaign ID, campaign name, donation type, and payment method, ready for GA4, Google Ads, or any custom tag you configure.

Three Funnel Moments, Tracked Automatically

Top-of-funnel events matter too. Conversion Tracking automatically fires events at the three moments that matter most on a nonprofit site, so your ad platforms see the full donor journey.

👁️ Campaign page view: ViewContent on Meta and TikTok, charitable_campaign_view on the dataLayer.

📣 Form opened: InitiateCheckout on Meta and TikTok, charitable_initiate_checkout on the dataLayer.

✅ Donation confirmed: Purchase plus Donate on Meta, CompletePayment on TikTok, and charitable_donation_complete on the dataLayer.

Privacy That Respects Your Donors

Your donors trust you. Your consent setup should reflect that. Conversion Tracking reads visitor consent automatically through the WP Consent API, so compatible consent managers just work.

🤝 WP Consent API support: Works out of the box with CookieYes, Complianz, and any consent plugin that follows the WP Consent API standard.

🛠️ Filter hook fallback: Sites with custom consent managers can wire up their own logic through the charitable_pixel_consent_granted filter.

🔒 No CMP, no blocker: Sites without a consent manager fire pixels by default, with cookies properly registered so compliance tooling can discover them.

No Developer Needed

Enter your pixel IDs. That’s the setup. Conversion Tracking picks up every donation across every gateway, including Stripe, PayPal, Square, Braintree, Mollie, and Offline, with zero template edits.

🧩 One settings tab: Three ID fields under Charitable > Settings > Advanced > Conversion Tracking.

⚙️ Empty field equals off: Leave a platform’s ID blank and nothing is injected. No separate toggle to remember.

🚀 Works on every form: Single-step forms, multi-step forms, inline Stripe, PayPal Standard, and offline all route through the same receipt page trigger.

Built-In Admin Reporting

Conversion Tracking logs what happened for every donation, so you can confirm tracking without leaving WordPress.

😊 At-a-glance column: The Donations list shows a green check when all configured platforms fired, an orange lock when consent was denied, a grey clock for pending donations, and a grey dash when no pixels were configured at the time.

📊 Per-donation detail: Each donation’s edit screen shows exactly which platforms fired and when, so you can reconcile discrepancies with Meta Events Manager or TikTok Events Manager in seconds.


More information

Get started with the Charitable Donor Recovery documentation.

Minimum requirements:

  • PHP 7.4+
  • Charitable Pro 1.8.13+

Frequently Asked Questions

See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

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Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

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Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

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Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.

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Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.

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Addon Donations Improvement

🎈Recurring Donations 2.0: Smarter Automation, Better Recovery, and More Control

We’ve completely rebuilt our Recurring Donations system to help you grow your reliable income stream while giving you (and your donors) more powerful tools than ever before.

What’s New:

🔒 Recurring-Only Campaigns: You can toggle “Recurring Only” mode in the campaign builder to hide the one-time option entirely, ensuring your supporters stay focused on long-term commitment.

📧 Automatic Payment Recovery: Our new Payment Failed Email fires automatically the moment a subscription fails.

🛠️ Self-Service Donor Control:The new Cancel Subscription Button appears directly in the donor dashboard, allowing supporters to pause or end their recurring gifts on their own terms—reducing your admin burden and payment disputes.

📊 Real-Time Revenue Insights: Track your growth, monitor active subscriptions, and see exactly how much predictable support is coming in each month at a glance.

Our new Recurring Donations addon gives you the professional-grade tools you need to grow your mission.

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