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Introducing conversion tracking

Turn Paid Ads into Predictable Donations with the New Conversion Tracking

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If you run paid ads on Meta or TikTok for your nonprofit, you already know the pain. Your ad platform tells you it drove 200 “conversions,” but your dashboard shows 40 donations. The math never adds up, the algorithm never learns, and your cost per donor keeps climbing. Charitable Conversion Tracking fixes the root cause by sending the donation amount, currency, and campaign context that ad platforms actually need to optimize.

Why Accurate Conversion Data Changes Everything

Meta and TikTok ad algorithms do not optimize on conversions alone. They optimize on conversion value. A Purchase event that reports $150 for an “Annual Fund” recurring donation teaches the algorithm a completely different lesson than an empty, generic “conversion fired” ping. Get this data right and you spend less to acquire each donor. Get it wrong and you pay for traffic that never gives.

See It In Action

Native Pixel Events, Built Into Charitable

Conversion Tracking fires the events your ad platforms expect, with the data they need, directly from your Charitable donation flow. No extra pixel plugin required.

⚡ Meta Pixel: Fires both Purchase and Donate events on every confirmed donation with valuecurrencycontent_idscontent_name, and content_category.

🎯 TikTok Pixel: Fires CompletePayment with full donation value, currency, and campaign identifiers formatted exactly the way TikTok expects them.

💰 GTM dataLayer: Pushes charitable_donation_complete events with donation ID, value, currency, campaign ID, campaign name, donation type, and payment method, ready for GA4, Google Ads, or any custom tag you configure.

Three Funnel Moments, Tracked Automatically

Top-of-funnel events matter too. Conversion Tracking automatically fires events at the three moments that matter most on a nonprofit site, so your ad platforms see the full donor journey.

👁️ Campaign page view: ViewContent on Meta and TikTok, charitable_campaign_view on the dataLayer.

📣 Form opened: InitiateCheckout on Meta and TikTok, charitable_initiate_checkout on the dataLayer.

✅ Donation confirmed: Purchase plus Donate on Meta, CompletePayment on TikTok, and charitable_donation_complete on the dataLayer.

Privacy That Respects Your Donors

Your donors trust you. Your consent setup should reflect that. Conversion Tracking reads visitor consent automatically through the WP Consent API, so compatible consent managers just work.

🤝 WP Consent API support: Works out of the box with CookieYes, Complianz, and any consent plugin that follows the WP Consent API standard.

🛠️ Filter hook fallback: Sites with custom consent managers can wire up their own logic through the charitable_pixel_consent_granted filter.

🔒 No CMP, no blocker: Sites without a consent manager fire pixels by default, with cookies properly registered so compliance tooling can discover them.

No Developer Needed

Enter your pixel IDs. That’s the setup. Conversion Tracking picks up every donation across every gateway, including Stripe, PayPal, Square, Braintree, Mollie, and Offline, with zero template edits.

🧩 One settings tab: Three ID fields under Charitable > Settings > Advanced > Conversion Tracking.

⚙️ Empty field equals off: Leave a platform’s ID blank and nothing is injected. No separate toggle to remember.

🚀 Works on every form: Single-step forms, multi-step forms, inline Stripe, PayPal Standard, and offline all route through the same receipt page trigger.

Built-In Admin Reporting

Conversion Tracking logs what happened for every donation, so you can confirm tracking without leaving WordPress.

😊 At-a-glance column: The Donations list shows a green check when all configured platforms fired, an orange lock when consent was denied, a grey clock for pending donations, and a grey dash when no pixels were configured at the time.

📊 Per-donation detail: Each donation’s edit screen shows exactly which platforms fired and when, so you can reconcile discrepancies with Meta Events Manager or TikTok Events Manager in seconds.

For Agencies and Developers

Hooks, Filters, and Full Customization

Override the primary campaign on multi-campaign donations with charitable_pixel_primary_campaign. Expand which donation statuses fire conversions with charitable_pixel_fire_statuses. Integrate your own consent logic with charitable_pixel_consent_granted. The addon also stores a per-donation _charitable_pixel_event_id meta key, reserved for future Meta Conversions API deduplication work.

Built for Client Deployments

Conversion Tracking activates cleanly across multi-site and agency-managed installs. License, consent, and tracking state are self-contained, so migrating a client’s pixel setup is a matter of copying three IDs.

Get Started with Conversion Tracking

If you are running paid ads and using Charitable Pro, the upgrade math is simple. Install Conversion Tracking, paste in your pixel IDs, and let your ad platforms start learning from real donation data. Full parameter reference, hook documentation, and consent details are in the Conversion Tracking documentation.

Read the Conversion Tracking Documentation →

Not Yet a Charitable Pro User?

Charitable has been installed on over 1 million WordPress sites and trusted by nonprofits, churches, schools, and cause-driven organizations around the world. Donation Recovery is one of many Pro-exclusive features built to help you raise more, with less effort.

Here are just some of the features you get access to:

  • Recurring Donations
  • Full Donation Management
  • Campaign Showcase
  • Donations Feed
  • Mini Donation Widget
  • Advanced Reporting
  • Peer-to-Peer Fundraising
  • Donation Goal Thermometers
  • Email Notifications
  • Customizable Donation Forms

Worried about making an investment you won’t be satisfied with? We’re in your corner from day one – and that starts with a ✅ 14-day money-back guarantee.

We’re confident you’ll love Charitable Pro, but in the rare case that it’s not the right fit for you, we’ll refund you completely!

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For more tutorials and videos tailored to nonprofits, subscribe to our YouTube channel. We regularly publish expert tips, step-by-step guides on online donations, fundraising strategies, and practical resources to help your organization succeed.

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author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.

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New templates

🤩 New Beacon Campaign Templates w/ “Hero” Block!

With the new Beacon Campaign Templates for Charitable Pro, you can launch a stunning, full-width fundraising page that instantly captures visitor attention above the fold.

Fundraising page header for Save Maple Grove Park with a donation widget and a small square photo of a sunlit tree thumbnail on the left.

🔦 Above-the-Fold Impact: Lead with a full-width hero image, your logo, and your goal with a donation widget locked right on top of the banner so your ask and momentum register instantly without scrolling.

📐 Two Flexible Layouts: Choose between a structured two-column layout for side-by-side storytelling and supporting details, or a clean one-column view designed for uninterrupted long-form narratives.

⚡ All-in-One Hero Field: Powered by the new Campaign Hero field, bringing background media, live progress bars, custom donation amounts, and recurring giving tabs together into a single cohesive block that can be dropped into any layout.

🎨 Automatic Theme Matching: The hero banner and donation widget automatically inherit your campaign theme’s button and accent colors, ensuring your entire presentation stays beautifully on-brand without touching a line of CSS.

Learn more here.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
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📝 Drop Forms Anywhere: Place a working form directly onto your homepage, inside a story-driven blog post, on a dedicated landing page, or within a campaign announcement.

🎯 Dynamic Campaign Binding: Easily choose a specific campaign from the block sidebar or set it to automatically bind to whichever campaign is currently being viewed.

📐 Full vs. Minimal Form Views: Switch between a full layout or a compact minimal view to perfectly fit sidebars, narrow columns, or wide landing pages.

🎨 Scoped No-Code Styling: Customize typography, container spacing, border radius, amount buttons, and accent colors independently for every form instance without touching a line of CSS.

Learn more here.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
ambassadors New

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👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
ambassadors improved New

Moderation and Directory Screens In Ambassadors 3.0

Ambassadors 3.0 has new features: moderation and directory screens… now easily see those who are earning donations on your peer to peer network – including campaign creators that might need to be verified – all in one place. Generate reports, email ambassadors and campaign creators directly and more.

🚀 See when campaign creators and ambassadors have updated their campaigns, what donors/donation they have brought in and more.

🎉 Manually add ambassadors and campaign creators, and approve them in one-click!

Visit this page to learn more.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.