Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Visually Customize Ambassadors with Templates and Styles

Requires:
Charitable Pro 1.8.16+
Charitable Ambassadors 3.0.0+

Before your ambassadors ever start fundraising, someone has to decide how their pages are going to look. That’s what the Templates tab is for.

The Templates tab is the single home for the four most visual decisions in your Ambassadors setup: which family of templates renders (Legacy, Enhanced, or Visual), which layout variant the Enhanced family uses, your primary accent color, and your card style.

Most other display settings live on smaller sub-tabs like Fundraiser Page and My Campaigns, but Templates is the orientation. It’s the place you start when you’re deciding how the program should look and feel.

Templates for fundraiser pages in ambassadors

When You’d Use It

You’ll come back to this tab whenever something about how your program looks needs to change. The most common reasons:

  • First-time setup: decide whether to stay on legacy templates or move to the modern Enhanced or Visual rendering.
  • Brand refresh: update your accent color, switch card style, or pick a different layout variant.
  • Rolling out Visual mode: flip from Enhanced to Visual and pick which campaign acts as the design source for all fundraiser pages.

How to Get There

Go to Charitable » Ambassadors » Templates.

What’s on the Templates Tab

Three groups of settings run top to bottom. In practice, you’ll usually work through them in order: pick a style, then refine the variant or template choice, then tune your theming.

GroupWhat’s in it
Frontend Template StyleThree cards: Legacy, Enhanced, Visual. The biggest single decision on the tab.
Layout / TemplateA second chooser that changes based on the style above. Under Enhanced it’s the 8-variant Layout chooser. Under Visual it’s the Fundraiser Template Campaign autocomplete. Hidden under Legacy.
ThemingThe Primary Accent Color and the Card Style radio.

Frontend Template Style

This is the master switch for how your fundraiser pages render. Pick the one that fits where you are in your program’s life.

A close-up of the Frontend Template Style chooser with three cards labeled Legacy, Enhanced, and Visual
StyleWhat rendersPick when
LegacyThe original 1.x templates and CSS, untouched.You’ve customized templates or CSS in your theme and don’t want anything to change.
EnhancedThe 3.0 templates with progress bars, icon stats, share popover, and search. The variant chooser appears below.You want the modern look but haven’t designed a custom campaign template yet.
VisualEvery fundraiser page renders from a Visual Campaign Builder layout you choose. The template campaign chooser appears below.You want maximum brand control or have a sponsor-driven design requirement.

You can switch between styles at any time. Switching back to Legacy doesn’t lose anything: your saved Enhanced variant and Visual template-campaign pointer are both preserved. For the full story on Visual mode, see Visual Template Mode.

Layout / Template (Contextual)

What appears in this section depends on whichever style you’ve selected above. It won’t show at all under Legacy, and it changes completely between Enhanced and Visual.

  • Under Legacy: nothing renders here.
  • Under Enhanced: the 8-variant Layout Variants chooser. Pick Classic, Story-Forward, Stats-Forward, Donate-First, Magazine, Showcase, Showcase Poster, or Rally.
  • Under Visual: the Fundraiser Template Campaign autocomplete. Pick which campaign on your site acts as the design source for all fundraiser pages.

The layout chooser also appears on the Fundraiser Page sub-tab. They’re the same chooser sharing the same setting, so pick it from whichever sub-tab feels more natural to you.

Theming

Two settings affect every Ambassadors-rendered page across your site. Set them once and they flow everywhere automatically.

SettingDefaultEffect
Primary Accent Color(inherits theme)Used by progress bars, primary buttons, hover states, and selected-state highlights across both Enhanced and Visual modes. Set via the WordPress color-picker.
Card StyleRounded (subtle shadow)Three options: Flat (no border, no shadow), Rounded (subtle shadow), Bordered (1px border, no shadow). Applies to My Campaigns cards and the fundraiser donate card.

For a deeper look at theming including the --cap-accent CSS variable, the theme override chain, and dark-mode handling, see Theming.

How the Templates Tab Relates to the Other Sub-Tabs

The Templates tab is the orientation. The heavier per-feature settings live on their own dedicated sub-tabs. Here’s the map so you know where to go for what.

Setting concernLives on
Which template familyTemplates tab (this page).
Enhanced layout variantTemplates tab or the Fundraiser Page sub-tab.
Visual template campaignTemplates tab.
Fundraiser page behavior (share, breadcrumb, donor wall, chrome)Fundraiser Page sub-tab.
My Campaigns page behavior (search, sort, thumbnail, share)My Campaigns sub-tab.
Share popover network picksSharing Networks.
QR code rendering on each surfaceQR Codes.

Most people spend the majority of their template-tweaking time on this Templates tab plus the Fundraiser Page sub-tab. The rest are smaller on/off toggles you’ll set once and forget.

Tips Worth Keeping in Mind

A few things that will save you time when you’re first getting your program’s look dialed in.

  • Pick Enhanced unless you have a reason to stay on Legacy. The Enhanced templates render the same content the legacy ones do, just with modern styling. You can switch back instantly if anything looks off.
  • Upgrade to Visual when strict brand requirements arrive. Most sites run happily on Enhanced with a layout variant. Visual is the right move when a sponsor or brand guidelines require pixel-level control over the fundraiser page design.
  • Set your accent color now, even if you’re staying on Legacy for the moment. Both Enhanced and Visual pick it up automatically. Setting it once means a future style switch already has your brand color baked in.
  • Use the live previews on the sub-tabs before committing. Both the Fundraiser Page and My Campaigns sub-tabs have live SVG previews so you can see your changes before flipping browser tabs to check the front end.

Developer Reference

The rest of this page is for developers customizing the Templates tab behavior.

Settings Storage

charitable_settings > ambassadors > ambassadors_ui_version          # 'legacy' | 'enhanced' | 'visual'
charitable_settings > ambassadors > p2p_template_campaign_id        # int (0 = none)
charitable_settings > ambassadors > ambassadors_enhanced_layout_variant
charitable_settings > ambassadors > theme_primary_color             # hex string
charitable_settings > ambassadors > theme_card_style                # 'flat' | 'rounded' | 'bordered'

Helpers

charitable_ambassadors_ui_version();                                // 'legacy' | 'enhanced' | 'visual'
charitable_ambassadors_should_use_p2p_template( $fundraiser_id );   // bool
charitable_ambassadors_fundraiser_template_is_theme_overridden();   // bool

Filters

FilterDefaultPurpose
charitable_ambassadors_settings_display_fieldscomputed (legacy filter name)Modify the field set on the Templates sub-tab. Filter name kept for backward compatibility with sites that added fields to the old “Display” tab.
charitable_ambassadors_visual_mode_is_availablecomputedWhether Visual mode is selectable on this install (depends on Pro version).
charitable_ambassadors_rally_is_availablecomputedWhether the Rally layout variant card appears in the chooser (depends on Pro’s Mini Donation Widget).
charitable_ambassadors_ui_version_forcenullForce a specific UI version regardless of the saved setting. Useful for A/B testing.

Actions

ActionArgsFires when
charitable_ambassadors_ui_version_changed$old, $newThe UI version setting was saved with a different value.
charitable_ambassadors_layout_variant_changed$old, $newThe Enhanced layout variant setting was saved with a different value.
charitable_ambassadors_p2p_template_campaign_changed$old_id, $new_idThe Visual mode template-campaign setting was saved.

Templates

Each style has its own template file or family:

StyleTemplate path
Legacytemplates/campaign/<filename>.php — unchanged from 1.x
Enhancedtemplates/campaign/fundraiser-page-enhanced.php (+ per-variant partials)
VisualSubstitutes the template campaign’s campaign_settings_v2 into the fundraiser’s render at runtime

Theme override path for Enhanced and Visual: your-theme/charitable-pro/charitable-ambassadors/fundraiser-page-enhanced.php.

Capabilities

Settings access requires manage_charitable_settings. Front-end rendering has no capability gate.

Customization Examples

Force Enhanced on existing installs that haven’t set a style yet:

add_filter( 'charitable_ambassadors_ui_version_force', function () {
    if ( ! get_option( 'charitable_settings' ) ) {
        return 'enhanced';
    }
    return null;
} );

Webhook your CRM whenever the UI version changes:

add_action( 'charitable_ambassadors_ui_version_changed', function ( $old, $new ) {
    wp_remote_post( 'https://crm.example.com/hooks/charitable', [
        'body' => [ 'event' => 'ui_version_changed', 'from' => $old, 'to' => $new ],
    ] );
}, 10, 2 );

Force Card Style to Bordered for a brand-strict program:

add_filter( 'pre_option_charitable_settings', function ( $value ) {
    if ( ! is_array( $value ) ) {
        return $value;
    }
    if ( isset( $value['ambassadors']['theme_card_style'] ) ) {
        $value['ambassadors']['theme_card_style'] = 'bordered';
    }
    return $value;
} );

Add an admin-only banner when Visual mode is active:

add_action( 'admin_notices', function () {
    if ( 'visual' === charitable_ambassadors_ui_version() ) {
        echo '

Visual mode is active. Edit the template campaign to change every fundraiser page at once.

'; } } );

Wrapping Up

That covers everything on the Templates tab. Whether you’re making a quick decision on your first install or fine-tuning a brand-controlled Visual setup, this is where it all starts. Pick your style, choose a layout, set your accent color, and everything else follows from there.

If you have questions or need help deciding which style is right for your program, our support team is happy to help.

You May Also Want to Read

These docs cover the settings that branch off from the Templates tab. Bookmark the ones most relevant to how your program is set up.

Helpful Links

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Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

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🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

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Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

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⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!

recurring donations updated

💳 Introducing Card Updates: Fix Expired Cards Without Losing Subscriptions!

newExpired or updated credit cards are one of the biggest silent leaks in recurring fundraising. With Card Updates in the Recurring Donations extension, donors can now refresh their payment details directly—keeping their subscription, schedule, and giving history completely intact.

No canceled plans, no lost history, and zero administrative headache for your team.

What’s New:

⚡ 30-Second Self-Service: Donors get a dedicated “Update Card” button in their dashboard that opens Stripe’s secure, PCI-compliant Customer Portal to update card details instantly.

🔒 Scoped & Safe Access: Scoped exclusively to card updates by default, donors can’t accidentally cancel or alter their plans from inside the portal, keeping your webhooks and data in sync.

🤝 Admin-Assisted Support: Helping a donor on the phone? Open their secure Stripe portal in one click from your admin screen or generate a single-use update link to email them.

📋 Automatic Audit Trail: Every payment method update is recorded automatically with a timestamp in both system-wide logs and the individual donor’s profile.

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Learn more here.