Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

An Introduction To Setting Up A Team In Ambassadors

When Ambassadors is setup to allow campaign creators to create fundraisers for existing campaigns, this opens up the possibility for campaign creators to create or join teams. Teams let your supporters fundraise together.

Before Starting – Enable Your Emails

Before testing or allowing people to create peer-to-peer campaigns (and teams) it’s important to make sure the emails you want to send are enabled in Charitable’s email settings. This likely includes the email that sends out the team emails to those invited by team captains:

You can customize messages in these invites, and even setup reminder emails.

The First Step

Charitable Ambassadors has full support for fundraising teams. When setting up their fundraiser, your campaign creators can choose whether they would like to fundraiser on their own, join a team (if one already exists), or start a new team.

A campaign creator having the choice of creating a team to raise money for another campaign

Creating A Team

When campaign creators create a team, they are presented with a screen that allows them to provide, among other things:

  • A reason why they are raising the money.
  • The name of the team.
  • Personal information of the person who is submitting.

The individual creating the team will automatically be added as the team captain. The team captain has the ability on this screen to also add additional team members (providing an email address, first name, and last name). There is no limit of the number of team members that can be added on this screen.

Once the creator (team leader) has filled out the form on the screen, they have option to save and preview or go straight to submission. When you preview, you have the option of editing the fundraiser or submitting it. Note that if you added when you preview a fundraiser, team members might not appear in this preview.

Accepting An Invite

Team members who got the invite email (which you setup at the start) should see a message similar to this, which allows them to join the team or decline the request.

Joining the team requires the user to fill out some basic information including their email, name, and password (they are in fact registering for an account with your WordPress site).

Once this the form is filled out, it’s likely the user will have to confirm the submission by responding to an email sent to them. Once they click on the link in that email and then they should be redirected in their browser to the website with a “your email address has been verified” message and (for security reasons) instructed to login with their username and password.

Team members can view their own campaigns when logged in (depending on Charitable settings from the admin, the team member might see campaigns pending until they are approved).

Team Member Campaigns And Team Campaigns

A simple view of a team members campaign page

Every team member has their own campaign – this allows the team member to perform their own marketing and donation gathering toward the goal of adding to raising money for the team. Their campaign page shows what team they are a member of and ultimately who they are raising funds for.

So suppose Bob in the above example got a $100 donation to their personal campaign from a donor (Tom):

A donor Tom is giving $100 to Bob Marley a team member of Save The Park Super Pros team In this example the user isnt registering

Tom gets a receipt on this screen… and Bob gets $100 in his campaign, which is added to the team’s total.

Upon getting the $100 from Tom Bobs donation total is increased

Team Page

The team page shows the active campaign total (in this example this includes Tom’s $100 donation to Bob). Also notice the team members are listed on this page. The team also has a chance to promote this page to recruit additional team members.

Screenshot of a simple version of a team campaign form Notice the $100 donation from Tom to Bob and the mention of Bob as a team member with the amount Bob has raised

Team Shortcodes

Charitable offers a [charitable_team_members] shortcode adds a grid showing a particular fundraising team’s members.

Conclusion

We hope this explains how teams and team members are created and work to raise funds for existing campaigns. Let us know if you have questions or if you want to see something covered in more detail in our documentation.

Still have questions? We’re here to help!

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donation form Donations New

💵 Mini Donation Widget: Show The Impact Of Every Dollar!

Not every donor who wants to give will navigate to your campaign page. Meet them exactly where they are by placing a fully functional giving experience directly on any page or post.

💬 Show the impact of every dollar: Attach custom messages to each preset amount so donors understand exactly what their gift provides.
🔄 Monthly and one-time giving: Supports a tabbed interface with independent amounts and impact statements for recurring giving programs.
🎨 Match your brand: Easily set accent colors and control size or alignment to fit the widget naturally into your layout without CSS.
⚡ Reduce donor friction: Open the donation form in a modal overlay to keep donors on the page and reduce drop-off.

Donations Live New

👉🏻 Showcase Real Momentum with the Donations Feed

Give your donors a reason to trust. Our new feed lets you display a living, breathing record of people showing up for your cause.

🤝 Build instant trust: Overcome donor hesitation by showing a proven track record of community support.
💬 Highlight donor stories: Display real donor comments and locations to show the human side of your fundraising.
🛠️ Drop it anywhere: Easily add the block to your homepage, campaign pages, or confirmation screens in seconds.
📈 Curate your feed: Group multiple donations from the same person or sort by highest amounts to encourage larger gifts.

Campaigns New

🎨 Campaign Showcase: Pro Level Display, No Coding Needed.

Display your causes with style and make it easier than ever for donors to find the right campaign. We are excited to announce the brand-new Campaign Showcase, a powerful, no-code tool designed to help you create beautiful, high-converting campaign grids and carousels.

The Ultimate Discovery Experience

Your mission deserves to be seen. With the Campaign Showcase, you can move beyond simple lists and create dynamic displays that highlight your most urgent needs, helping donors connect with the causes they care about most.

⚡ No-Code Customization: Effortlessly change layouts, columns, and styles with a single click. Whether you want a clean grid or an interactive carousel, you can match your organization’s look without any CSS or JavaScript.

🎯 Advanced Search & Filter: Empower your supporters with real-time filtering. Donors can quickly sort through campaigns by tags, popularity, or “ending soon,” making it easy to find exactly where their help is needed.

💰 Quick Donate Integration: Boost your conversions with instant giving. The Showcase allows donors to contribute via a modal popup directly from the display, featuring pre-selected amounts for a faster, friction-free experience.

Addon New

🤯 New Addon: Campaign Updates

Keep your supporters informed and engaged with every step of your progress! Share the ongoing impact of your mission and build lasting trust with your donor community!

The Ultimate Engagement Tool

Fundraising is a journey, not a one-time event. Now, you can easily provide real-time updates directly on your campaign pages, ensuring your donors stay connected to the causes they care about most.

📣 Easy Storytelling: Quickly post text updates, milestones, or field reports to show exactly how donations are being put to work, keeping the momentum alive throughout your fundraiser.

🏗️ Visual Builder Integration: Seamlessly add the Updates block anywhere on your page using our drag-and-drop builder, or use a simple shortcode to display news in widgets and sidebars.

📩 Build Donor Trust: By consistently sharing progress and success stories, you create a transparent giving experience that encourages recurring support and deeper community involvement.

Integration New

Build Beautiful Fundraising Pages Visually with WPBakery Integration

We are excited to announce our brand-new integration with WPBakery, one of the most popular WordPress page builders, designed to help you create stunning layouts for your campaigns without touching a single line of code.

The Ultimate Design Experience

Designing your nonprofit’s website should be as simple as your mission is powerful. Now, you can bring Charitable functionality directly into your WPBakery workflow, using native elements to build high-converting donation pages and campaign grids in seconds.

🖱️ Drag-and-Drop Building: Easily add donation forms, campaign progress bars, and “Donate Now” buttons to your layouts using the WPBakery elements you already know and love.

🎨 Total Creative Control: Customize the look and feel of your fundraising elements using WPBakery’s native design options. Adjust margins, padding, and borders to ensure your campaigns fit perfectly with your site’s branding.

📱 Seamlessly Responsive: Every element is built to be fully responsive and mobile-friendly, ensuring your donors have a smooth, professional experience whether they are giving from a phone, tablet, or desktop.