Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How to Export Your Donations Reports as PDF or CSV

Do you need your fundraising numbers for a board meeting, a funder update or your finance team? Charitable lets you download your reports as a PDF or export them as a CSV file in one click.

This guide covers which format to pick, where to find each export button, and how to make sure the export shows the figures you want.

Exporting saves you from screenshotting the dashboard or retyping figures into a document the night before a meeting.

Report exports are available in version 1.8.19 of the Charitable Pro plugin.

What’s In This Guide?

Choosing PDF or CSV

Each format suits a different reader.

  • PDF is a finished document with the chart included. Pick it for a board pack or a funder update, where people will read the numbers.
  • CSV is a spreadsheet file. Pick it when someone wants to work with the numbers, such as your finance team checking them against their own records.

Downloading a PDF

You can download a PDF from 2 places.

  1. From the Reports Overview. Under Charitable » Reports, set your campaign and date range, then click “Download PDF” at the top right.
  2. From the dashboard. Under Charitable » Dashboard, pick your period, then click the download icon at the top right of the chart.
The Compare, Export CSV and Download PDF buttons at the top right of the Charitable Reports Overview

Your browser will save the PDF to your downloads folder, ready to attach or print.

Exporting a CSV

To export the whole summary as a spreadsheet, go to Charitable » Reports, set your campaign and date range, and click “Export CSV” at the top right.

You can open the file in Excel, Google Sheets, Numbers or any other spreadsheet app.

Exporting a Single Section

Some sections of the report have their own “Download CSV” button, such as Donations Breakdown. Use it when you only need that one table, not the whole summary.

Note: Every export uses the campaign, category and date range you’ve picked at the top of the page. Set those first, then export.

Tips Worth Keeping in Mind

A few habits that make exports easier to use.

  • Download the PDF the week before a board meeting, so you have time to add notes.
  • Name each file with its date range when you save it, so you can find it again next quarter.
  • If your board wants the numbers every week, send them the weekly summary email instead.

FAQs on Exporting Reports

Does the PDF include the chart?

Yes. The PDF includes the chart along with your figures.

Can I export one campaign on its own?

Yes. Pick the campaign from the dropdown on the Reports Overview and click “Filter” before you export.

Why is my export empty?

No donations match your current filters. Try a wider date range, then export again.

Wrapping Up

You now know when to use a PDF or a CSV, where to find each export button, and how to export a single section.

Your numbers are ready to share whenever someone asks for them. If you get stuck on any step, our support team is happy to help.

You May Also Want to Read

These guides cover other ways to share your numbers.

Helpful Links

🤝 Get help when you need it

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Charitable Now Works With the AI Assistant You Already Use

This is the most fun thing we’ve shipped all year, and you have to try it. You can now use ChatGPT, Claude, or any AI assistant you’re already using to build and launch fundraiser campaigns.

You can create donation records, manage donor profiles, fetch data, and get fundraising reports too. Simply connect your AI agent, and start asking for what you want.

No Charitable addon needed, no coding, and no elaborate setup. Anyone can do it!

Still have questions? We’re here to help!

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ai New

🚀 Unleash AI Power in Charitable!

Your AI assistant can now build, edit, and manage your Charitable fundraising campaigns directly — just by asking. With Charitable Pro adding write support for the WordPress Abilities API, tools like ChatGPT, Claude, and Cursor can handle full administrative actions safely through MCP. Why this is important:

  • 🤖 Campaign creation in plain language: Prompt your assistant with a goal like “Set up a fundraiser for the shelter with a $5,000 goal”, and it builds a real draft campaign complete with suggested donation tiers.
  • 🎨 Instant donation form tweaks: Add custom fields, change button colors, or reorder elements without diving into form settings.
  • 📝 Offline gift logging: Tell your assistant about cash or check gifts, and it will match donor emails and record transactions into your history.
  • 🛡️ Safety and control by default: Write access stays strictly off until turned on in Charitable » Tools » AI MCP, keeping read-only reporting safe by default.
  • 📜 Full audit logging: Every change made by an AI assistant is tracked under Charitable » Tools » Logs, so you always know who (or what) updated your site.

Check out our announcement here.

Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

The moment a supporter makes a gift is when they are most engaged. With the new Brevo integration for Charitable, you can automatically turn those one-time donors into long-term subscribers without touching a single spreadsheet.

Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!

recurring donations updated

💳 Introducing Card Updates: Fix Expired Cards Without Losing Subscriptions!

newExpired or updated credit cards are one of the biggest silent leaks in recurring fundraising. With Card Updates in the Recurring Donations extension, donors can now refresh their payment details directly—keeping their subscription, schedule, and giving history completely intact.

No canceled plans, no lost history, and zero administrative headache for your team.

What’s New:

⚡ 30-Second Self-Service: Donors get a dedicated “Update Card” button in their dashboard that opens Stripe’s secure, PCI-compliant Customer Portal to update card details instantly.

🔒 Scoped & Safe Access: Scoped exclusively to card updates by default, donors can’t accidentally cancel or alter their plans from inside the portal, keeping your webhooks and data in sync.

🤝 Admin-Assisted Support: Helping a donor on the phone? Open their secure Stripe portal in one click from your admin screen or generate a single-use update link to email them.

📋 Automatic Audit Trail: Every payment method update is recorded automatically with a timestamp in both system-wide logs and the individual donor’s profile.

Ready to protect your recurring revenue? Get the Plus or Pro plan and update Recurring Donations to 2.3.0+ and enable “Update Payment Method” under your Settings today!