Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How To Connect to Square

Adding Square payments for your donation forms in WordPress is a fairly simple process. Anyone can do it!

As one of the leading payment gateways for small and medium-sized businesses, it makes good sense to use Square to provide a flexible option for your donors to make payments via credit card.

I’ll quickly walk you through the steps to connect your donation forms with Square enabled.

Ready to start collecting payments via Square on your WordPress site? Just follow the steps below!

How to Add Square Payments to WordPress

Square is built into both Charitable Lite and Charitable Pro. The process is the same for both versions of our Charitable plugin.

Note: If you’re using Charitable Lite, the plugin is free to use, so you can launch campaigns and raise funds without any investment. However, for every transaction made using this Square integration, you’ll incur a 3% fee + Square processing fees. This fee is waved if you upgrade to Charitable Pro.

For this tutorial, we assume that you already have the Charitable plugin activated on your WordPress website. In case you haven’t done that yet, head over to the Charitable Plans page. Select your plan and register for an account. Follow our guide here: How to Install Charitable in WordPress »

Step 2: Enable Square Gateway In Payment Settings

We’ve built the Square integration into Charitable’s core. This means you don’t need any addons or extensions to use this.
In your WordPress dashboard, go to Charitable » Settings » Payment Gateways tab.

Here, you’ll see Stripe and Square are ready to use. You can enable/disable each gateway here with just the click of a button.

Square payments enabled

Before you proceed, we strongly recommend turning on Test Mode. This will allow you to configure your gateway and test transactions before you make it live on your site. This is a security measure to ensure no one accidentally sends money while you are still setting up.

Now when a gateway is enabled, you will see a green Gateway Settings button. By clicking on this, you’ll be directed to the page where you can connect your Square account.

Step 3: Connect Square to Your WordPress Site

On the Gateway Settings page, scroll down the payment settings page to the Square section. You’ll see a field labeled Connection Status.

Click the Connect to Square Account button.

Connect to Square payment gateway

This will redirect you to the Square login page. Enter your email address and password, then click on Sign in.

In order to connect Square to Charitable, you need to grant specific permissions to Charitable related to your account. Click on the Allow button to proceed.

You will now be taken back to the Charitable payments settings page. Once the connection settings are configured properly, you’ll see a green checkmark and a ‘Success’ message next to Connection Status.

Square connection status successful

If you’ve added multiple business locations to your Square account, you’ll need to select one of them as your primary location using the Business Location dropdown.

Update business locations in Square

Once done with the connection settings, don’t forget to click on the Save button.

We recommend running a few test transactions to ensure your payments are successful. Once you’re confident, turn off test mode and your website can now receive payments through Square.

Step 4: Set Up Webhooks

We highly recommend you set up webhooks so that your site can receive live feedback from Square. All you have to do is copy the webhook URL into your Square webhook settings, and enable a few events as well. There’s no coding involved.

This will allow Charitable to receive real-time updates when a payment is completed or refunded through Square. With this, your Charitable forms will stay in sync with Square so payment statuses are always up to date.

Enable webhooks details

It takes about 5 to 10 minutes to do this. Follow our guide here: How to Set Up Square Webhooks »

Step 5: Create Your Campaign

With your payment gateway ready, you’re all set to create and launch fundraising campaigns. If you haven’t already, head over to Charitable » Campaigns » Add New.

This will open up a library of templates to choose from. Select the one that suits your cause best.

Template library

Once you select a template, the campaign builder will open. This is a visual builder so you’ll see a preview of your donation form as it would look when it’s live. You can make changes to this preview – there’s no technical knowledge needed.

Charitable drag and drop visual builder

You can customize your campaign by changing the content, images, and fields in the campaign. For more detailed instructions, see our guide on Getting Started with Charitable »

In the Payment settings tab in the far-left menu of the campaign builder, you can see that Square is enabled. You can access the Payment Gateway Settings here in case you need to make any changes.

That’s it. You can save your campaign and publish it to make it live.

Adding Square Payments – FAQs

Here are some of the frequently asked questions about collecting Square payments in WordPress.

Can I use Google Pay and Apple Pay with Square?

Both Google Pay and Apple Pay are supported in Charitable’s Square integration. Each requires you to go through additional steps to use these payment methods.

Are there any security measures in place to protect sensitive customer information when using Square Payments on WordPress?

Charitable is a secure plugin and takes measures to ensure that sensitive customer details remain hidden. The payments you collect via Charitable capture details of the customer’s submission, but it hides their credit card number. That means even you, as a business owner, can’t see sensitive details like card numbers, so you can guarantee customer privacy and security with your Square payment forms created with Charitable.

Can I track and manage my transactions directly from my WordPress dashboard with Square Payments?

Yes, Charitable includes comprehensive payment tracking features, just like making a donation with any other payment method.

Does Charitable support refunding one time payments made by Square?

Yes. You can refund donations from the “edit donation” screen in the “actions” dropdown, and check off “refund directly from gateway”.

Does Charitable support recurring donations with Square?

Yes. You must have the recurring addon installed and activated.

I’ve been using a previous version of the Square addon. How is this addon different?

If you are using a Charitable “legacy” beta Square addon, this addon is currently still supported. Feel free to reach out to support if you want to ask specific questions if you are considering upgrading.

Still have questions? We’re here to help!

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ambassadors New

👤 Creator Profiles: Put a Face to Every Peer-to-Peer Campaign

Ambassadors 3.3.0 now provies Creator Profiles — giving your supporters a permanent, shareable public home that turns one-time fundraisers into ongoing relationships.

👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

ambassadors improved New

Moderation and Directory Screens In Ambassadors 3.0

Ambassadors 3.0 has new features: moderation and directory screens… now easily see those who are earning donations on your peer to peer network – including campaign creators that might need to be verified – all in one place. Generate reports, email ambassadors and campaign creators directly and more.

🚀 See when campaign creators and ambassadors have updated their campaigns, what donors/donation they have brought in and more.

🎉 Manually add ambassadors and campaign creators, and approve them in one-click!

Visit this page to learn more.

New Payments

⚡ Unlock India-Based Donations: Meet Charitable’s Native Razorpay Integration

Trying to collect donations in India? Charitable’s native Razorpay integration features:

⚡ Instant UPI Integration: Accept fast, local donations directly inside your form via apps like PhonePe, Google Pay, Paytm, and BHIM without sending donors away from your site.

📲 Auto-Generated Campaign QRs: Instantly render scannable QR codes encoding a UPI deep link directly on your public campaign pages and sidebars for an effortless “scan-to-give” experience.

💰 Dual Local & Global Reach: Headline your campaigns in INR while seamlessly accepting major international currencies like USD, EUR, GBP, and CAD to maximize global support.

🔁 Seamless Recurring Giving: Fully integrates with the Charitable Recurring addon to manage automatic monthly subscriptions directly through Razorpay without extra code.

↩️ Automatic Two-Way Sync: Keep your books perfectly clean with two-way refund syncing—issue a refund inside WordPress or your Razorpay dashboard and both sides update automatically.

🔒 Webhook-Verified Security: Automatically protect your donation records using HMAC-signed webhook verification to ensure every status update represents real money cleared on the rails.

Visit this page to learn more.

Integration New

🎉 New Built-in PushEngage Integration

Struggling with falling email open rates and rising ad costs just to keep your supporters engaged? Charitable’s built-in PushEngage integration features:

🔔 Zero-Fee Direct Messaging: Deliver crisp, instant pop-up notifications straight to your donors’ desktops and mobile devices.

⏱️ Four Smart Automated Triggers: Automatically send updates for immediate donation thank yous, full-list campaign launches, urgent “ending soon” alerts, and goal milestone celebrations.

📈 Group Momentum Broadcasts: Turn private milestones into public wins by automatically broadcasting alerts to your entire subscriber list the moment a campaign hits 50%, 75%, or 100% of its goal.

📊 Automatic Analytics Tracking: Monitor exactly where your incoming notification traffic is coming from with built-in attribution that requires zero complex configuration.

Visit this page to learn more.