Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Site Analysis: How to Run and Read the Report

Do you want an honest, at-a-glance read on how your fundraising setup measures up? The free Site Analysis scans your current Charitable configuration and gives you a fundraising score, plus specific, prioritized steps to raise more.

In this guide, we’ll walk through running your analysis, understanding every part of the report, and finding your score again on your dashboard and reports.

Site Analysis is now part of the Charitable Pro plugin from version 1.8.19, so your score sits right beside your other fundraising figures.

What’s In This Guide?

What You Get

Site Analysis is powered by nonprofitscore.org. Every Site Analysis gives you 3 things.

  • A fundraising score across 4 key areas of your setup, so you can see your strengths and gaps at a glance. You’ll find more on these below.
  • Prioritized recommendations matched to your exact setup, covering what to fix first, quick wins, and bigger growth opportunities.
  • A clear path forward. Every recommendation shows the points it would add to your score, so you always know where to focus next.

Running Your Site Analysis

In your Charitable dashboard, you’ll see a card inviting you to run your free Site Analysis. You’ll also see the same invitation on the Nonprofit Site Analysis card under Charitable » Reports.

Free Site Analysis card in the Charitable dashboard

To get started, click “Run Your Free Analysis.” A new page opens that introduces you to the Site Analysis and what it does.

When you’re ready, click the green “Run Analysis” button at the bottom of the page.

Run Analysis button on the Site Analysis intro page

Note: The Site Analysis is free to run and based entirely on your current Charitable configuration. It doesn’t change any of your settings on its own, and no campaign content or donor data, including names, emails, or donation amounts, is ever sent or stored.

Understanding Your Fundraising Score

Once the analysis finishes, you’ll see your fundraising score, followed by a set of suggestions split into Quick Wins and Opportunities.

Free Site Analysis dashboard showing Fundraising Score 51/100 (Good) and quick-win actions: Enable Offline Donations, Add a Payment Option, Enable Spam Protection, Set a Goal, and Donor Re-Engagement tips.

Your fundraising score sits at the top of the report, out of 100, with a rating like Good so you can see where you stand at a glance. You’ll also see the score your site could reach if you acted on every recommendation.

Fundraising score displayed at the top of the Site Analysis report

The score is built from 4 areas of your fundraising setup.

  • Activation is about getting live and bringing in your first donations.
  • Health covers core setup best practices, such as receipts, campaign goals, and more than one way to give.
  • Growth covers recurring giving, list building, and a steady flow of donations.
  • Optimization is about getting more from every gift, through larger average gifts, covered fees, and repeat donors.

Everything below your score in the report exists to help you raise that number in one of these 4 areas.

Quick Wins

Below your score, you’ll see Quick Wins. These are specific actions you can take right away to strengthen your fundraising setup.

Quick Wins section in the Site Analysis report

Quick Wins can include suggestions such as these.

  • Enable Offline Donations
  • Add a Payment Option
  • Enable Spam Protection
  • Set a Goal
  • Donor Re-Engagement tips

Each Quick Win shows the points it would add to your fundraising score, and links straight to the settings page where you can act on it. For example, clicking “Enable Offline Donations” takes you directly to the Payment Settings page, where you can turn it on in a couple of clicks.

Enabling offline donations from the Payment Settings page

Opportunities

Below Quick Wins, you’ll find Opportunities. These are additional suggestions for strengthening your fundraising setup beyond the quick, one-click fixes.

Opportunities section in the Site Analysis report

Pro tip: Work through Quick Wins first, then come back to Opportunities once those are handled. Refreshing the analysis afterward will show you how much your score has improved.

Finding Your Score Again

You don’t need to rerun the analysis just to look at your report again. Once you’ve run it, you’ll find your score in 3 places.

The Site Analysis tab on your dashboard. Under Charitable » Dashboard, the tab below the chart shows your score on the tab itself, so you can see it without clicking.

The Nonprofit Site Analysis card on the Reports Overview. Under Charitable » Reports, the card on the right shows your score, your score in each of the 4 areas, and a Do This Next suggestion. Click “View Full Analysis” to open the full report.

The Nonprofit Site Analysis card on the Charitable Reports Overview with a score of 49 out of 100, a score for each area and a Do This Next suggestion

The Site Analysis tab under Reports. Go to Charitable » Reports » Site Analysis to see the full report and every recommendation.

Site Analysis report accessed from the Reports tab

FAQs on Site Analysis

Does running the Site Analysis cost anything?

No. The Site Analysis is completely free to run, on any Charitable plan.

Will running the analysis change any of my settings?

No. The analysis only reviews your current Charitable configuration. Any changes, like enabling offline donations or adding a payment option, happen only when you click through and make them yourself.

Can I run the analysis more than once?

Yes. You can refresh it once a day, so it’s a good idea to run it again after you’ve worked through your Quick Wins to see your updated score.

Where can I find my report if I close it?

You can go to Charitable » Reports » Site Analysis to pull up your most recent report at any time. You’ll also see your score on the Site Analysis tab of your dashboard.

Wrapping Up

You now know how to run your free Site Analysis, read your score and its 4 areas, work through Quick Wins and Opportunities, and find your score again on your dashboard and reports.

Each fix you make moves your score up, and you can see the change the next day. If you get stuck on any step, our support team is happy to help.

You May Also Want to Read

These guides cover the screens where your score appears.

Helpful Links

🤝 Get help when you need it

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🔗 Let your AI Assistant do the fundraising work for you.

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💸 Get Free Fundraising Resources
Head to the Charitable Fundraising Hub →

🤔 Got questions about Charitable?
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Need help understanding non-profit terms and jargon?
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Charitable Now Works With the AI Assistant You Already Use

This is the most fun thing we’ve shipped all year, and you have to try it. You can now use ChatGPT, Claude, or any AI assistant you’re already using to build and launch fundraiser campaigns.

You can create donation records, manage donor profiles, fetch data, and get fundraising reports too. Simply connect your AI agent, and start asking for what you want.

No Charitable addon needed, no coding, and no elaborate setup. Anyone can do it!

Still have questions? We’re here to help!

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Donations Improvement

📊 Your Pro Dashboard Can Now Compare, Export, and Score!

Most fundraising dashboards only tell you how much you have raised. Charitable Pro 1.8.19 rebuilds the dashboard and the Reports Overview around the harder questions: whether anything is broken, whether this period beat the last one, and which single change would make the most difference today. Why this is important:

  • 📈 Every figure has a trend: Pick a period and the tiles and the chart move together, with each total shown against the previous period.
  • 🗓️ Charts that stay readable: Short ranges group donations day by day, while longer ranges group by week or month, so a full year reads as a curve instead of a flat line.
  • 🔀 Compare any 2 periods: Not just consecutive ones, so you can ask how this December did against last December. That matters because fundraising is seasonal.
  • 📤 Export the whole summary: Send the full overview out as CSV or PDF, ready for a board pack or a funder report.
  • 🎯 Score your setup for free: Have your fundraising setup scored, so the one change worth making next is the one you can see.

Check out our announcement here.

Feature New

🎟️ Introducing Charitable Events: Sell Tickets Inside Your Campaigns!

Most nonprofits sell event tickets in one tool and collect donations in another, which leaves two sets of reports and a manual match at the end of the year. Charitable Events brings both together, selling tickets through the same donation forms and payment gateways you already run in Charitable. Why this is important:

  • 🎟️ Every ticket is a donation: Ticket sales run through the gateway you already use and count toward the campaign goal, with everything managed under Charitable » Events.
  • 📱 QR check-in from any phone: Each attendee gets their own QR code on the receipt, and volunteers scan at the door through a check-in link that needs no WordPress account.
  • 🧾 Receipts ready for tax time: Give each ticket type a fair market value, and Charitable puts the correct tax-deductible amount on every donor receipt.
  • 📋 Attendee details at checkout: Ask every guest for a meal choice, shirt size, or access needs, with a separate attendee record created for each ticket.
  • 🗓️ Blocks and calendars included: Three editor blocks plus Sugar Calendar and The Events Calendar support put your events where supporters already look.

Check out our announcement here.

ai New

🚀 Unleash AI Power in Charitable!

Your AI assistant can now build, edit, and manage your Charitable fundraising campaigns directly — just by asking. With Charitable Pro adding write support for the WordPress Abilities API, tools like ChatGPT, Claude, and Cursor can handle full administrative actions safely through MCP. Why this is important:

  • 🤖 Campaign creation in plain language: Prompt your assistant with a goal like “Set up a fundraiser for the shelter with a $5,000 goal”, and it builds a real draft campaign complete with suggested donation tiers.
  • 🎨 Instant donation form tweaks: Add custom fields, change button colors, or reorder elements without diving into form settings.
  • 📝 Offline gift logging: Tell your assistant about cash or check gifts, and it will match donor emails and record transactions into your history.
  • 🛡️ Safety and control by default: Write access stays strictly off until turned on in Charitable » Tools » AI MCP, keeping read-only reporting safe by default.
  • 📜 Full audit logging: Every change made by an AI assistant is tracked under Charitable » Tools » Logs, so you always know who (or what) updated your site.

Check out our announcement here.

Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.