Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Site Analysis: How to Run and Read the Report

Do you want an honest, at-a-glance read on how your fundraising setup measures up? The free Site Analysis scans your current Charitable configuration and hands you a fundraising score plus specific, prioritized steps to raise more.

In this guide, we’ll walk through running your analysis and understanding every part of the report it gives you.

What’s In This Guide?

  • What You Get
  • Running Your Site Analysis
  • Understanding Your Fundraising Score
  • Quick Wins
  • Opportunities
  • Accessing Your Report Again
  • FAQs on Site Analysis

What You Get

Site Analysis is powered by https://nonprofitscore.org/. Every Site Analysis gives you three things:

  • A fundraising score across four key areas of your setup, so you can see your strengths and gaps at a glance (more on these below).
  • Prioritized recommendations matched to your exact setup: what to fix first, quick wins, and bigger growth opportunities.
  • A clear path forward. Every recommendation shows the points it would add to your score, so you always know where to focus next.

Running Your Site Analysis

In your Charitable dashboard, you’ll see a card inviting you to run your free Site Analysis.

Free Site Analysis card in the Charitable dashboard

Click “Run Your Free Analysis.” A new page opens that introduces you to the Site Analysis and what it does.

Click the green “Run Analysis” button at the bottom of the page to start.

Run Analysis button on the Site Analysis intro page

Note: The Site Analysis is free to run and based entirely on your current Charitable configuration. It doesn’t change any of your settings on its own, and no campaign content or donor data, including names, emails, or donation amounts, is ever sent or stored.

Understanding Your Fundraising Score

Once the analysis finishes, you’ll see your fundraising score, followed by a set of suggestions split into Quick Wins and Opportunities.

Free Site Analysis dashboard showing Fundraising Score 51/100 (Good) and quick-win actions: Enable Offline Donations, Add a Payment Option, Enable Spam Protection, Set a Goal, and Donor Re-Engagement tips.

Your fundraising score sits at the top of the report, out of 100, with a rating like Good so you can see where you stand at a glance.

Fundraising score displayed at the top of the Site Analysis report

The score is built from four areas of your fundraising setup:

  • Activation – Getting live and bringing in your first donations.
  • Health – Core setup best practices: receipts, campaign goals, and more than one way to give.
  • Growth – Recurring giving, list building, and steady donation momentum.
  • Optimization – Getting more from every gift: larger average gifts, covered fees, and repeat donors.

Everything below your score in the report exists to help you raise that number in one of these four areas.

Quick Wins

Below your score, you’ll see Quick Wins. These are specific actions you can take right away to strengthen your fundraising setup.

Quick Wins section in the Site Analysis report

Quick Wins can include suggestions like:

  • Enable Offline Donations
  • Add a Payment Option
  • Enable Spam Protection
  • Set a Goal
  • Donor Re-Engagement tips

Each Quick Win shows the points it would add to your fundraising score, and links straight to the settings page where you can act on it. For example, clicking “Enable Offline Donations” takes you directly to the Payment Settings page, where you can turn it on in a couple of clicks.

Enabling offline donations from the Payment Settings page

Opportunities

Below Quick Wins, you’ll find Opportunities. These are additional suggestions for strengthening your fundraising setup beyond the quick, one-click fixes.

Opportunities section in the Site Analysis report

Pro tip: Work through Quick Wins first, then come back to Opportunities once those are handled. Rerunning the analysis afterward will show you how much your score has improved.

Accessing Your Report Again

You don’t need to rerun the analysis just to look at your report again. Go to Charitable » Reports » Site Analysis any time to pull it back up.

Site Analysis report accessed from the Reports tab

FAQs on Site Analysis

Does running the Site Analysis cost anything?

No. The Site Analysis is completely free to run, on any Charitable plan.

Will running the analysis change any of my settings?

No. The analysis only reviews your current Charitable configuration. Any changes, like enabling offline donations or adding a payment option, happen only when you click through and make them yourself.

Can I run the analysis more than once?

Yes. Rerun it any time, especially after you’ve worked through your Quick Wins, to see your updated fundraising score.

Where can I find my report if I close it?

Go to Charitable » Reports » Site Analysis to pull up your most recent report at any time.

That’s it! You’ve learned how to run your free Site Analysis and use it to raise your fundraising score.

Helpful Links

🤝 Get help when you need it

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💸 Get Free Fundraising Resources
Head to the Charitable Fundraising Hub

🤔 Got questions about Charitable?
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automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

The moment a supporter makes a gift is when they are most engaged. With the new Brevo integration for Charitable, you can automatically turn those one-time donors into long-term subscribers without touching a single spreadsheet.

Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!

recurring donations updated

💳 Introducing Card Updates: Fix Expired Cards Without Losing Subscriptions!

newExpired or updated credit cards are one of the biggest silent leaks in recurring fundraising. With Card Updates in the Recurring Donations extension, donors can now refresh their payment details directly—keeping their subscription, schedule, and giving history completely intact.

No canceled plans, no lost history, and zero administrative headache for your team.

What’s New:

⚡ 30-Second Self-Service: Donors get a dedicated “Update Card” button in their dashboard that opens Stripe’s secure, PCI-compliant Customer Portal to update card details instantly.

🔒 Scoped & Safe Access: Scoped exclusively to card updates by default, donors can’t accidentally cancel or alter their plans from inside the portal, keeping your webhooks and data in sync.

🤝 Admin-Assisted Support: Helping a donor on the phone? Open their secure Stripe portal in one click from your admin screen or generate a single-use update link to email them.

📋 Automatic Audit Trail: Every payment method update is recorded automatically with a timestamp in both system-wide logs and the individual donor’s profile.

Ready to protect your recurring revenue? Get the Plus or Pro plan and update Recurring Donations to 2.3.0+ and enable “Update Payment Method” under your Settings today!

Integration page builder

Divi Fans Rejoice! Native Divi 5 Campaign Progress Bar Module!

With our new native Divi 5 module, you can anchor your microsites with real-time fundraising stats directly on the visual canvas. Here’s how it works, and why it’s worth turning on today.

Create campaign updates that are VISUAL AND LIVE. You can also:

📊 Campaign Progress Bar: Drop a live progress bar into any Divi 5 layout and show goal progress in real time.

🎨 Deep styling controls: Easily customize the bar and track color, height, and radius to match your brand perfectly.

👁️ Visual Builder ready: Configure and preview everything directly on the Divi canvas as a first-class module.

🔁 Identical rendering: The same exact engine powers this module, meaning consistent design without legacy shims.

✅ Faster launches: Never leave the Divi 5 interface to configure shortcodes or guess how your goal labels will look.

Learn more here.

Integration page builder

👉🏻 New in Charitable: Native Elementor Widgets for Seamless Campaign Building

With native Elementor widgets, you design donation campaigns right alongside the rest of your page without touching code. Here’s how it works, and why it’s worth turning on today.

Create fundraising pages that are VISUAL, NATIVE, AND SHORTCODE-FREE. You can also:

⚡ Mini Donation: Add a compact, high-converting donation widget with preset amounts and full color control.

⏳ Campaign Countdown: Build urgency for a deadline-driven appeal, complete with optional confetti when the goal is hit.

📣 Donation Feed: Prove momentum by showing visitors the social proof of real people giving right now.

🏆 Donor Leaderboard: Celebrate top supporters with gold, silver, and bronze styling to spark friendly giving.

🖼️ Campaign Showcase: Feature multiple campaigns in a landing page grid or carousel, with search, filters, and badges.

Learn more here.