Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Charitable Anonymous Donations

With Anonymous Donations, people can support your cause without having their name publicly displayed. Donors can choose to remain anonymous when they donate.

It’s easy to set up and takes under a minute!

How to Enable Anonymous Donations

Installing Charitable Anonymous Donations is the same as installing any other Charitable extension.

If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions.

In your WordPress admin, head to Charitable » Addons. Enable the Anonymous Donations add on here. Activate it and that’s it.

Anonymous donations addon

Now, on your donation form, donors will see a checkbox to keep their donation anonymous.

How It Appears on The Front End

With Anonymous Donations, people can support your cause you without having their name publicly displayed. Donors can choose to remain anonymous when they donate.

Screenshot showing anonymous donations checkbox in donation form

Anonymous Donations in the Donors Block

If you’re using the Donor’s block from Charitable in any page or post, you can show anonymous donors as “Anonymous” or hide them completely.

Hide anonymous donors

Note: If you have chosen to group donations by the same person, the donor will still be shown if they have made at least one public donation.

Their name and photo will be hidden when displayed in the Donors widget. Here’s a sample of what that can look like on the front end:

An anonymous donor

Anonymous Donations in Comments

If the “Keep my donation anonymous” box is checked, the donor’s details will not be shared to the general public but they can still leave a comment.

Anonymous option with comment

On the front end, their name and photo will automatically not be displayed in the comments section. But their message will still appear like so:

Anonymous comment

Viewing Anonymous Donor Details

While your donor remains anonymous to others, you still gather the data you need for tax purposes and your internal records.

Go to Charitable » Donations. Open up the donation record and you’ll see the donor’s name, email, and donation details. There’s a note for all anonymous donors that reads “Donation made anonymously.”

Anonymous donation in donors

That’s it. Anonymous Donations is that simple.

See more about Anonymous Donations »

For Developers

If you’d like to change the text that appears on the donation form, use.

add_filter( ‘gettext’, function ( $translated, $text, $domain ) {
    if ( ‘charitable-anonymous’ === $domain
        && ‘I would like to make my donation anonymously.’ === $text ) {
        return ‘Make my gift anonymous’;   // <– your wording
    }
    return $translated;
}, 20, 3 );

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ambassadors New

👤 Creator Profiles: Put a Face to Every Peer-to-Peer Campaign

Ambassadors 3.3.0 now provies Creator Profiles — giving your supporters a permanent, shareable public home that turns one-time fundraisers into ongoing relationships.

👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

ambassadors improved New

Moderation and Directory Screens In Ambassadors 3.0

Ambassadors 3.0 has new features: moderation and directory screens… now easily see those who are earning donations on your peer to peer network – including campaign creators that might need to be verified – all in one place. Generate reports, email ambassadors and campaign creators directly and more.

🚀 See when campaign creators and ambassadors have updated their campaigns, what donors/donation they have brought in and more.

🎉 Manually add ambassadors and campaign creators, and approve them in one-click!

Visit this page to learn more.

New Payments

⚡ Unlock India-Based Donations: Meet Charitable’s Native Razorpay Integration

Trying to collect donations in India? Charitable’s native Razorpay integration features:

⚡ Instant UPI Integration: Accept fast, local donations directly inside your form via apps like PhonePe, Google Pay, Paytm, and BHIM without sending donors away from your site.

📲 Auto-Generated Campaign QRs: Instantly render scannable QR codes encoding a UPI deep link directly on your public campaign pages and sidebars for an effortless “scan-to-give” experience.

💰 Dual Local & Global Reach: Headline your campaigns in INR while seamlessly accepting major international currencies like USD, EUR, GBP, and CAD to maximize global support.

🔁 Seamless Recurring Giving: Fully integrates with the Charitable Recurring addon to manage automatic monthly subscriptions directly through Razorpay without extra code.

↩️ Automatic Two-Way Sync: Keep your books perfectly clean with two-way refund syncing—issue a refund inside WordPress or your Razorpay dashboard and both sides update automatically.

🔒 Webhook-Verified Security: Automatically protect your donation records using HMAC-signed webhook verification to ensure every status update represents real money cleared on the rails.

Visit this page to learn more.

Integration New

🎉 New Built-in PushEngage Integration

Struggling with falling email open rates and rising ad costs just to keep your supporters engaged? Charitable’s built-in PushEngage integration features:

🔔 Zero-Fee Direct Messaging: Deliver crisp, instant pop-up notifications straight to your donors’ desktops and mobile devices.

⏱️ Four Smart Automated Triggers: Automatically send updates for immediate donation thank yous, full-list campaign launches, urgent “ending soon” alerts, and goal milestone celebrations.

📈 Group Momentum Broadcasts: Turn private milestones into public wins by automatically broadcasting alerts to your entire subscriber list the moment a campaign hits 50%, 75%, or 100% of its goal.

📊 Automatic Analytics Tracking: Monitor exactly where your incoming notification traffic is coming from with built-in attribution that requires zero complex configuration.

Visit this page to learn more.