Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Campaign Featured Image For Visual Campaigns

The Featured Image setting for visual campaigns lets you assign a dedicated thumbnail image to each campaign from the campaign builder. This image is used as the campaign thumbnail in campaign lists, shortcodes, and social sharing, and overrides the first photo in your campaign layout when one is set. It is available starting in the Charitable Pro 1.8.13+ plugin.

Table of Contents

Getting Started

The Featured Image is a campaign-level setting in the Charitable Pro campaign builder. When you set a featured image for a campaign, it becomes the primary image shown whenever that campaign appears in grids, lists, shortcodes (e.g. [campaigns]), and when the campaign is shared on social platforms. If you do not set a featured image, Charitable falls back to the first photo in your campaign layout (if any) or the WordPress post thumbnail for legacy campaigns.

Key Benefits

  • Single place to set the campaign thumbnail — No need to rely on layout order; set one image that represents the campaign everywhere.
  • Better control for social sharing — Use an image optimized for social (e.g. 1200 × 630px) so shares look consistent.
  • Accessibility and SEO — Dedicated alt text field for screen readers and search engines.
  • Consistent branding — Same image across campaign loops, shortcodes, and integrations (e.g. Divi, Elementor).

Requirements

  • WordPress: 6.2 or higher
  • PHP: 7.4 or higher
  • Charitable Pro: 1.8.13 or higher

The Featured Image setting is available only for campaigns edited in the campaign builder (non-legacy campaigns).

Where to Find It

  1. In WordPress Admin, go to Charitable → Campaigns (or Campaign Builder).
  2. Open or create a campaign in the campaign builder.
  3. In the left sidebar, click Settings.
  4. In the Settings submenu, click Featured Image (below Donation Options).

The Featured Image panel appears in the main content area.

Configuration Options

Image Upload

  • Click to upload or select an image — Use the dropzone to open the Media Library or upload a new image. You can also use Replace on an existing preview to choose a different image, or Remove / Remove Image to clear it.
  • Image URL — The selected image URL is stored; the uploader field may be hidden by design but is used for saving.
  • Upload Image — Alternative button to open the media picker.

Recommended Dimensions

  • 1200 × 630px — Recommended for optimal display in campaign grids and social sharing (e.g. Open Graph). Other sizes work but may be cropped or scaled depending on your theme and social platforms.

Alt Text

  • Purpose: Alternative text for screen readers and SEO.
  • Placeholder: “Describe this image for accessibility.”
  • Behavior: If you leave alt text empty and the image is from the Media Library, Charitable can auto-populate from the attachment’s alt text when available.

Where the Featured Image Is Used

When set, the featured image is used as the campaign’s thumbnail in:

  • Campaign lists and grids — e.g. campaign archive and shortcodes like [campaigns].
  • Campaign loop template — The campaign-loop/thumbnail.php template shows the WordPress post thumbnail when set. When the campaign builder Featured Image is synced to the post thumbnail on save, it appears here.
  • Shortcodes — Any shortcode that displays campaign thumbnails (e.g. campaigns grid, campaign block).
  • Social sharing — When your theme or plugins use the campaign’s featured/thumbnail image for Open Graph or similar meta tags.
  • Page builders — Divi and other integrations that display campaign images use the same thumbnail source (e.g. .campaign-thumbnail.campaign-featured-image img).

If no featured image is set, Charitable falls back to the first photo in the campaign layout, or the legacy WordPress featured image for older campaigns.

Troubleshooting

Featured Image not showing on the frontend

  • Save the campaign — Click Save in the campaign builder after setting or changing the featured image.
  • Check campaign type — The setting applies to campaigns edited in the campaign builder. Legacy campaigns use the standard WordPress “Featured Image” in the editor.
  • Cache — Clear any site or page cache so the updated thumbnail is visible.
  • Theme overrides — If your theme overrides charitable/campaign-loop/thumbnail.php, ensure it uses the campaign’s thumbnail (e.g. get_post_thumbnail_id() or equivalent).

Image looks cropped or low quality

  • Use an image that is at least 1200 × 630px for grids and social sharing.
  • Upload a high-enough resolution for the sizes your theme and shortcodes use (e.g. “medium”, “large”).

Alt text not saving

  • Ensure you click Save after editing the campaign. Alt text is stored with the campaign settings and (when applicable) can be synced from the media attachment if left empty.

Developer Resources

Stored data

  • Featured image data is stored in the campaign’s campaign_settings_v2 post meta under settings['featured-image']:
    • featured_image_id — WordPress attachment ID.
    • featured_image_url — Image URL.
    • featured_image_alt — Alt text.
  • To display in the campaign loop, the featured image attachment ID can be synced to the post’s _thumbnail_id when the campaign is saved (e.g. via the charitable_campaign_builder_save_campaign_settings filter or charitable_builder_save_campaign action). Then get_post_thumbnail_id( $campaign_id ) and has_post_thumbnail( $campaign_id ) will reflect the campaign featured image.

Template override

  • To customize the campaign thumbnail output, override the template in your theme:
    • Copy wp-content/plugins/charitable-pro/templates/campaign-loop/thumbnail.php
    • to your theme: your-theme/charitable/campaign-loop/thumbnail.php.

Hooks and filters

  • Settings panel registration — The Featured Image panel is added to the campaign builder Settings sidebar via:
    • Filter: charitable_builder_panels_settings_ (panel slug: featured-image).
  • Panel file path — Filter: charitable_builder_panels_settings_file (used to load the Pro panel class).
  • Thumbnail display — Filter: charitable_campaign_loop_thumbnail_size to change the image size used in the campaign loop.
  • Force featured thumbnail — Filter: charitable_campaign_loop_featured_thumbnail to force use of the featured/thumbnail image in specific contexts.

CSS classes (campaign builder admin)

  • Panel section: .charitable-panel-content-section-featured-image
  • Preview card: .charitable-featured-image-card
  • Dropzone: .charitable-featured-image-dropzone
  • Overlay actions: .charitable-featured-image-overlay.charitable-featured-image-overlay-replace.charitable-featured-image-overlay-remove

For additional support with the Featured Image setting, please visit our support documentation or contact our team.

Still have questions? We’re here to help!

Last Modified:

What's New In Charitable

View The Latest Updates
🔔 Subscribe to get our latest updates
📧 Subscribe to Emails

Email Subscription

Join our Newsletter

We won’t spam you. We only send an email when we think it will genuinely help you. Unsubscribe at any time!

Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.

Addon Donations Improvement

🎈Recurring Donations 2.0: Smarter Automation, Better Recovery, and More Control

We’ve completely rebuilt our Recurring Donations system to help you grow your reliable income stream while giving you (and your donors) more powerful tools than ever before.

What’s New:

🔒 Recurring-Only Campaigns: You can toggle “Recurring Only” mode in the campaign builder to hide the one-time option entirely, ensuring your supporters stay focused on long-term commitment.

📧 Automatic Payment Recovery: Our new Payment Failed Email fires automatically the moment a subscription fails.

🛠️ Self-Service Donor Control:The new Cancel Subscription Button appears directly in the donor dashboard, allowing supporters to pause or end their recurring gifts on their own terms—reducing your admin burden and payment disputes.

📊 Real-Time Revenue Insights: Track your growth, monitor active subscriptions, and see exactly how much predictable support is coming in each month at a glance.

Our new Recurring Donations addon gives you the professional-grade tools you need to grow your mission.

Campaigns New

🧡 Modal Donate Button: Turn Any Click into a Contribution

Instead of redirecting users to a new URL, the lightweight Modal Donation Button allows donors to complete their gift in a sleek, focused popup, keeping them engaged with your content while they support your cause.

What’s New:

  • Zero-Friction Giving: Open your donation form in a responsive modal overlay. Donors stay on the same page, reducing drop-off.

  • 🖱️ Place it Anywhere: Use the dedicated WordPress block or a simple shortcode to drop a donate button into sidebars, footers, or even mid-sentence in your storytelling.

  • 🎨 Full Design Control: Match your brand perfectly with customizable background colors, hover effects, border radius, and font sizes—all without touching a single line of CSS.

Whether you need a simple “Donate Now” link or a high-converting popup button, the Modal Donate Button gives you the flexibility to raise more with less effort.

donation form Donations New

💵 Mini Donation Widget: Show The Impact Of Every Dollar!

Not every donor who wants to give will navigate to your campaign page. Meet them exactly where they are by placing a fully functional giving experience directly on any page or post.

💬 Show the impact of every dollar: Attach custom messages to each preset amount so donors understand exactly what their gift provides.
🔄 Monthly and one-time giving: Supports a tabbed interface with independent amounts and impact statements for recurring giving programs.
🎨 Match your brand: Easily set accent colors and control size or alignment to fit the widget naturally into your layout without CSS.
⚡ Reduce donor friction: Open the donation form in a modal overlay to keep donors on the page and reduce drop-off.

Donations Live New

👉🏻 Showcase Real Momentum with the Donations Feed

Give your donors a reason to trust. Our new feed lets you display a living, breathing record of people showing up for your cause.

🤝 Build instant trust: Overcome donor hesitation by showing a proven track record of community support.
💬 Highlight donor stories: Display real donor comments and locations to show the human side of your fundraising.
🛠️ Drop it anywhere: Easily add the block to your homepage, campaign pages, or confirmation screens in seconds.
📈 Curate your feed: Group multiple donations from the same person or sort by highest amounts to encourage larger gifts.