Charitable Documentation

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Campaign Featured Image For Visual Campaigns

The Featured Image setting for visual campaigns lets you assign a dedicated thumbnail image to each campaign from the campaign builder. This image is used as the campaign thumbnail in campaign lists, shortcodes, and social sharing, and overrides the first photo in your campaign layout when one is set. It is available starting in the Charitable Pro 1.8.13+ plugin.

Table of Contents

Getting Started

The Featured Image is a campaign-level setting in the Charitable Pro campaign builder. When you set a featured image for a campaign, it becomes the primary image shown whenever that campaign appears in grids, lists, shortcodes (e.g. [campaigns]), and when the campaign is shared on social platforms. If you do not set a featured image, Charitable falls back to the first photo in your campaign layout (if any) or the WordPress post thumbnail for legacy campaigns.

Key Benefits

  • Single place to set the campaign thumbnail — No need to rely on layout order; set one image that represents the campaign everywhere.
  • Better control for social sharing — Use an image optimized for social (e.g. 1200 × 630px) so shares look consistent.
  • Accessibility and SEO — Dedicated alt text field for screen readers and search engines.
  • Consistent branding — Same image across campaign loops, shortcodes, and integrations (e.g. Divi, Elementor).

Requirements

  • WordPress: 6.2 or higher
  • PHP: 7.4 or higher
  • Charitable Pro: 1.8.13 or higher

The Featured Image setting is available only for campaigns edited in the campaign builder (non-legacy campaigns).

Where to Find It

  1. In WordPress Admin, go to Charitable → Campaigns (or Campaign Builder).
  2. Open or create a campaign in the campaign builder.
  3. In the left sidebar, click Settings.
  4. In the Settings submenu, click Featured Image (below Donation Options).

The Featured Image panel appears in the main content area.

Configuration Options

Image Upload

  • Click to upload or select an image — Use the dropzone to open the Media Library or upload a new image. You can also use Replace on an existing preview to choose a different image, or Remove / Remove Image to clear it.
  • Image URL — The selected image URL is stored; the uploader field may be hidden by design but is used for saving.
  • Upload Image — Alternative button to open the media picker.

Recommended Dimensions

  • 1200 × 630px — Recommended for optimal display in campaign grids and social sharing (e.g. Open Graph). Other sizes work but may be cropped or scaled depending on your theme and social platforms.

Alt Text

  • Purpose: Alternative text for screen readers and SEO.
  • Placeholder: “Describe this image for accessibility.”
  • Behavior: If you leave alt text empty and the image is from the Media Library, Charitable can auto-populate from the attachment’s alt text when available.

Where the Featured Image Is Used

When set, the featured image is used as the campaign’s thumbnail in:

  • Campaign lists and grids — e.g. campaign archive and shortcodes like [campaigns].
  • Campaign loop template — The campaign-loop/thumbnail.php template shows the WordPress post thumbnail when set. When the campaign builder Featured Image is synced to the post thumbnail on save, it appears here.
  • Shortcodes — Any shortcode that displays campaign thumbnails (e.g. campaigns grid, campaign block).
  • Social sharing — When your theme or plugins use the campaign’s featured/thumbnail image for Open Graph or similar meta tags.
  • Page builders — Divi and other integrations that display campaign images use the same thumbnail source (e.g. .campaign-thumbnail, .campaign-featured-image img).

If no featured image is set, Charitable falls back to the first photo in the campaign layout, or the legacy WordPress featured image for older campaigns.

Troubleshooting

Featured Image not showing on the frontend

  • Save the campaign — Click Save in the campaign builder after setting or changing the featured image.
  • Check campaign type — The setting applies to campaigns edited in the campaign builder. Legacy campaigns use the standard WordPress “Featured Image” in the editor.
  • Cache — Clear any site or page cache so the updated thumbnail is visible.
  • Theme overrides — If your theme overrides charitable/campaign-loop/thumbnail.php, ensure it uses the campaign’s thumbnail (e.g. get_post_thumbnail_id() or equivalent).

Image looks cropped or low quality

  • Use an image that is at least 1200 × 630px for grids and social sharing.
  • Upload a high-enough resolution for the sizes your theme and shortcodes use (e.g. “medium”, “large”).

Alt text not saving

  • Ensure you click Save after editing the campaign. Alt text is stored with the campaign settings and (when applicable) can be synced from the media attachment if left empty.

Developer Resources

Stored data

  • Featured image data is stored in the campaign’s campaign_settings_v2 post meta under settings['featured-image']:
    • featured_image_id — WordPress attachment ID.
    • featured_image_url — Image URL.
    • featured_image_alt — Alt text.
  • To display in the campaign loop, the featured image attachment ID can be synced to the post’s _thumbnail_id when the campaign is saved (e.g. via the charitable_campaign_builder_save_campaign_settings filter or charitable_builder_save_campaign action). Then get_post_thumbnail_id( $campaign_id ) and has_post_thumbnail( $campaign_id ) will reflect the campaign featured image.

Template override

  • To customize the campaign thumbnail output, override the template in your theme:
    • Copy wp-content/plugins/charitable-pro/templates/campaign-loop/thumbnail.php
    • to your theme: your-theme/charitable/campaign-loop/thumbnail.php.

Hooks and filters

  • Settings panel registration — The Featured Image panel is added to the campaign builder Settings sidebar via:
    • Filter: charitable_builder_panels_settings_ (panel slug: featured-image).
  • Panel file path — Filter: charitable_builder_panels_settings_file (used to load the Pro panel class).
  • Thumbnail display — Filter: charitable_campaign_loop_thumbnail_size to change the image size used in the campaign loop.
  • Force featured thumbnail — Filter: charitable_campaign_loop_featured_thumbnail to force use of the featured/thumbnail image in specific contexts.

CSS classes (campaign builder admin)

  • Panel section: .charitable-panel-content-section-featured-image
  • Preview card: .charitable-featured-image-card
  • Dropzone: .charitable-featured-image-dropzone
  • Overlay actions: .charitable-featured-image-overlay, .charitable-featured-image-overlay-replace, .charitable-featured-image-overlay-remove

For additional support with the Featured Image setting, please visit our support documentation or contact our team.

Still have questions? We’re here to help!

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Feature New

🎟️ Introducing Charitable Events: Sell Tickets Inside Your Campaigns!

Most nonprofits sell event tickets in one tool and collect donations in another, which leaves two sets of reports and a manual match at the end of the year. Charitable Events brings both together, selling tickets through the same donation forms and payment gateways you already run in Charitable. Why this is important:

  • 🎟️ Every ticket is a donation: Ticket sales run through the gateway you already use and count toward the campaign goal, with everything managed under Charitable » Events.
  • 📱 QR check-in from any phone: Each attendee gets their own QR code on the receipt, and volunteers scan at the door through a check-in link that needs no WordPress account.
  • 🧾 Receipts ready for tax time: Give each ticket type a fair market value, and Charitable puts the correct tax-deductible amount on every donor receipt.
  • 📋 Attendee details at checkout: Ask every guest for a meal choice, shirt size, or access needs, with a separate attendee record created for each ticket.
  • 🗓️ Blocks and calendars included: Three editor blocks plus Sugar Calendar and The Events Calendar support put your events where supporters already look.

Check out our announcement here.

ai New

🚀 Unleash AI Power in Charitable!

Your AI assistant can now build, edit, and manage your Charitable fundraising campaigns directly — just by asking. With Charitable Pro adding write support for the WordPress Abilities API, tools like ChatGPT, Claude, and Cursor can handle full administrative actions safely through MCP. Why this is important:

  • 🤖 Campaign creation in plain language: Prompt your assistant with a goal like “Set up a fundraiser for the shelter with a $5,000 goal”, and it builds a real draft campaign complete with suggested donation tiers.
  • 🎨 Instant donation form tweaks: Add custom fields, change button colors, or reorder elements without diving into form settings.
  • 📝 Offline gift logging: Tell your assistant about cash or check gifts, and it will match donor emails and record transactions into your history.
  • 🛡️ Safety and control by default: Write access stays strictly off until turned on in Charitable » Tools » AI MCP, keeping read-only reporting safe by default.
  • 📜 Full audit logging: Every change made by an AI assistant is tracked under Charitable » Tools » Logs, so you always know who (or what) updated your site.

Check out our announcement here.

Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

The moment a supporter makes a gift is when they are most engaged. With the new Brevo integration for Charitable, you can automatically turn those one-time donors into long-term subscribers without touching a single spreadsheet.

Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!