Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Charitable Authorize.Net

Installing Charitable Authorize.Net is the same as installing any other Charitable extension. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions.

Getting Started

After the extension is installed, you will need to add your license keys. We assume that you already have an Authorize.Net account activated.

  1. Go to Charitable > Settings.
  2. Click on the Payment Gateways tab.
  3. You will see Authorize.Net listed as one of the gateway options. Click Enable Gateway to activate it.
  4. After the page reloads, you will see a new button called Gateway Settings. Click this.
  5. On the following page, you can add your license keys, as well as setting the gateway label (this is what donors will see when choosing their payment method). If you are not sure where to find your Authorize.Net keys, see the section below.
  6. When you have finished adding your settings, click Save Changes.

Finding Your Authorize.Net Keys

If you want to test out Authorize.Net in test mode, you will need to create a sandbox account on Authorize.Net and add the login ID, transaction key and signature key for the sandbox account in the Charitable settings.

To access your API Login ID, Transaction Key and Signature Key, login to your Authorize.Net account at https://account.authorize.net/ and click Account > API Login ID and Transaction Key in the Merchant Interface.

  • API Login ID: You will see your API Login ID printed in the top section.
  • Transaction Key: Under “Create New Key(s)”, select “New Transaction Key” and click on Submit. Your Transaction Key will be displayed on the next screen.
  • Signature Key: Under “Create New Key(s)”, select “New Signature Key” and click on Submit. Your Signature Key will be displayed on the next screen.

Enable E-check Payments

To get started with E-check payments, you will need to add support for it in your Authorize.Net account:

  1. Log into your Authorize.Net dashboard.
  2. Under “Products & Services”, click on eCheck.Net.
  3. On the next page, fill out the application form for eCheck.Net and submit the application. The application will then go through an approval process.

Once you have E-check enabled in your Authorize.Net account, you can turn it on for your Charitable donation forms from the Charitable Authorize.Net settings page.

Sync Required Fields

In your Authorize.Net account you can configure which fields are required in your donation form. You may choose to make different fields required for internal purposes or to reduce fraudulent donations. This can be set in your Authorize.Net account by going to Account > Payment Form > Form Fields.

After setting your required fields, use the Sync Required Fields button in your Charitable Authorize.Net settings to sync this across to your Charitable donation forms. This will ensure that any fields which you have marked as required in your Authorize.Net account will also be required in your Charitable donation form.

Related

Still have questions? We’re here to help!

Last Modified:

What's New In Charitable

View The Latest Updates
🔔 Subscribe to get our latest updates
📧 Subscribe to Emails

Email Subscription

Join our Newsletter

We won’t spam you. We only send an email when we think it will genuinely help you. Unsubscribe at any time!

Improvement Payments

🚀 Introducing PayPal Commerce: One Connection, Six Ways to Donate

Donors expect modern, flexible payment options when they support a cause. If they don’t see their preferred method on your donation form, they often disappear without a word. With PayPal Commerce, we are bringing a completely modernized checkout experience right to your campaigns.

Enjoy a single integration that upgrades your forms, makes giving seamless, and helps you capture every single donation.

What’s New:

🔌 One-Click Connection: Skip messy API keys and developer docs. Simply click “Connect with PayPal,” sign in to your business account, and your modern form is live in under five minutes.

💳 Six Ways to Give: Give your supporters instant access to PayPal balance, Venmo (US), Pay Later financing, major credit/debit cards, Apple Pay (Safari), and Google Pay (Chrome) all from the exact same form.

🔄 Flexible Recurring Giving: Fully supports monthly giving. Choose between the PayPal Subscriptions API (handled automatically on PayPal’s end) or Vault + Cron (handled securely right on your site).

💬 Friendly Error Recovery: No more confusing browser alerts. If a payment is declined, donors see plain-language, inline messages that guide them on how to fix the issue and complete their gift.

Ready for PayPal, modernized? Update to Charitable Pro 1.8.15+ (or Charitable Lite 1.8.11+) and connect your account today!

Campaigns New

⏳ Campaign Countdown: Drive Urgency and Lift Donations

Urgency is one of the most powerful tools in fundraising! Meet Campaign Countdown—a live, real-time timer built to turn procrastination into immediate generosity.

campaign_countdown_animation

What’s New:

⏱️ Live, Real-Time Urgency: Beautifully track days, hours, minutes, and seconds down to your campaign’s deadline w/ live-updating visual countdowns.

🎨 Tailored to Your Look: Choose between Boxed bordered tiles or a clean, single-line Inline display. Match your theme instantly with font and deep color controls.

🛠️ Place it Anywhere: Drop the countdown anywhere you like using the Campaign Builder field, a dedicated Gutenberg block, or a simple shortcode.

🚨 Smart Expiry Actions: Total control over the end state—choose to automatically replace the timer with a custom message, freeze it at zero, and more.

Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.