Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How to Email a Weekly Fundraising Summary in Charitable

Do you want your treasurer or board to see your fundraising numbers every week, without logging in to WordPress? The Email This Report card sends your Reports Overview by email at the start of each week.

This guide covers turning on the weekly summary, editing the email, and what your recipients will get.

Once it’s set up, nobody has to remember to check the numbers, because the numbers come to them.

The weekly summary is available in version 1.8.19 of the Charitable Pro plugin.

What’s In This Guide?

  • Before You Start
  • Turning On the Weekly Summary
  • Editing the Weekly Summary Email
  • What Your Recipients Will Get
  • Tips Worth Keeping in Mind
  • FAQs on the Weekly Summary

Before You Start

The summary is sent by your site’s email. Check that Email Status on your Charitable dashboard isn’t showing a warning before you turn it on.

Important: If Email Status says your emails are not secure, set up email delivery first. Otherwise, the summary may land in spam or not arrive at all.

Turning On the Weekly Summary

To turn on the summary, follow these steps.

  1. To get started, head over to Charitable » Reports.
  2. On the right side of the page, find the Email This Report card. While it’s off, the card says Report disabled.
  3. Turn on the switch. Your change saves straight away, with no page reload.
The Email This Report card with the weekly summary switch turned on and the Manage Weekly Summary button

Under the switch, you’ll now see the date and time the next summary will go out.

Editing the Weekly Summary Email

To edit the email, click “Manage Weekly Summary” on the Email This Report card.

The email will open under Charitable » Settings » Emails as Admin: Weekly Report Summary. You’ll also find it there any time, under Admin Notifications in the list of available emails.

The Admin Weekly Report Summary email in Charitable Settings, with the subject line, headline and body fields

On this screen, you can change 4 parts of the email.

  • Email Subject Line is the subject your recipients see in their inbox. By default, it reads “Your fundraising summary for” followed by the dates.
  • Email Headline is the large line at the top of the email. By default, it reads “Last week at” followed by your site name.
  • Email Body is the message itself, with the table of figures and a link back to your dashboard.
  • Recipients lets you choose who receives this email.
email recipients

To add the dates, your site name or the figures anywhere in the email, click “+ Insert Tag” beside the field. The tag [charitable_email show=report_period] adds the dates, and [charitable_email show=report_summary] adds the table of figures.

Important: Keep the [charitable_email show=report_summary] tag in the Email Body. Without it, your recipients won’t see any figures.

You can also turn the email on or off with the switch at the top right of this screen. When you’ve finished your changes, save the email.

What Your Recipients Will Get

Each summary covers the previous Monday to Sunday. Your recipients will see the dates written out in full, a table of that week’s figures next to the week before, and a link to view the report in your dashboard.

The full report is also attached as a PDF, so anyone without a WordPress login can still read it.

Tips Worth Keeping in Mind

A few habits that keep the weekly summary useful.

  • Read the first summary yourself before you rely on it, so you know what your team sees.
  • Add a line to the Email Body that tells recipients who to contact with questions.
  • Check the summary still arrives after any change to your email settings.

FAQs on the Weekly Summary

When does the summary go out?

At the start of each week. You’ll see the exact date and time of the next one under the switch on the Email This Report card.

Do recipients need a WordPress account?

No. The figures are in the email and the PDF is attached. They’ll only need a login if they click through to your dashboard.

How do I stop the summary?

Turn off the switch on the Email This Report card. The card will say “Report disabled”, and no more summaries will be sent.

Wrapping Up

You now know how to turn on the weekly summary, edit its subject, headline and body, and what your recipients will get each week.

Your team will see your numbers every Monday without anyone having to ask. If you get stuck on any step, our support team is happy to help.

You May Also Want to Read

These guides help you get the most out of your Charitable emails.

Helpful Links

🤝 Get help when you need it

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📑 Find the guide you need

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⬇️ Download proven strategies, campaign ideas, and expert tools

Get the Fundraising Kit →  

🔗 Let your AI Assistant do the fundraising work for you.

Connect Charitable to your AI assistant →

💸 Get Free Fundraising Resources
Head to the Charitable Fundraising Hub →

🤔 Got questions about Charitable?
Charitable FAQs →

Need help understanding non-profit terms and jargon?
See our Non-Profit Glossary →

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Charitable Now Works With the AI Assistant You Already Use

This is the most fun thing we’ve shipped all year, and you have to try it. You can now use ChatGPT, Claude, or any AI assistant you’re already using to build and launch fundraiser campaigns.

You can create donation records, manage donor profiles, fetch data, and get fundraising reports too. Simply connect your AI agent, and start asking for what you want.

No Charitable addon needed, no coding, and no elaborate setup. Anyone can do it!

Still have questions? We’re here to help!

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ai New

🚀 Unleash AI Power in Charitable!

Your AI assistant can now build, edit, and manage your Charitable fundraising campaigns directly — just by asking. With Charitable Pro adding write support for the WordPress Abilities API, tools like ChatGPT, Claude, and Cursor can handle full administrative actions safely through MCP. Why this is important:

  • 🤖 Campaign creation in plain language: Prompt your assistant with a goal like “Set up a fundraiser for the shelter with a $5,000 goal”, and it builds a real draft campaign complete with suggested donation tiers.
  • 🎨 Instant donation form tweaks: Add custom fields, change button colors, or reorder elements without diving into form settings.
  • 📝 Offline gift logging: Tell your assistant about cash or check gifts, and it will match donor emails and record transactions into your history.
  • 🛡️ Safety and control by default: Write access stays strictly off until turned on in Charitable » Tools » AI MCP, keeping read-only reporting safe by default.
  • 📜 Full audit logging: Every change made by an AI assistant is tracked under Charitable » Tools » Logs, so you always know who (or what) updated your site.

Check out our announcement here.

Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

The moment a supporter makes a gift is when they are most engaged. With the new Brevo integration for Charitable, you can automatically turn those one-time donors into long-term subscribers without touching a single spreadsheet.

Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!

recurring donations updated

💳 Introducing Card Updates: Fix Expired Cards Without Losing Subscriptions!

newExpired or updated credit cards are one of the biggest silent leaks in recurring fundraising. With Card Updates in the Recurring Donations extension, donors can now refresh their payment details directly—keeping their subscription, schedule, and giving history completely intact.

No canceled plans, no lost history, and zero administrative headache for your team.

What’s New:

⚡ 30-Second Self-Service: Donors get a dedicated “Update Card” button in their dashboard that opens Stripe’s secure, PCI-compliant Customer Portal to update card details instantly.

🔒 Scoped & Safe Access: Scoped exclusively to card updates by default, donors can’t accidentally cancel or alter their plans from inside the portal, keeping your webhooks and data in sync.

🤝 Admin-Assisted Support: Helping a donor on the phone? Open their secure Stripe portal in one click from your admin screen or generate a single-use update link to email them.

📋 Automatic Audit Trail: Every payment method update is recorded automatically with a timestamp in both system-wide logs and the individual donor’s profile.

Ready to protect your recurring revenue? Get the Plus or Pro plan and update Recurring Donations to 2.3.0+ and enable “Update Payment Method” under your Settings today!