DONATION RECOVERY WORDPRESS PLUGIN

Stop Losing Donations to Abandoned Forms Forever

Win back incomplete donations automatically. Charitable detects abandoned forms and sends personalized recovery emails – built right in, no third-party tools needed.

Recover Lost Donations Without Lifting a Finger

Get powerful, built-in donation recovery tools that automatically bring donors back to finish what they started!

Charitable detects when a donor leaves without completing their gift.

A personalized recovery email is sent automatically about one hour after abandonment.

Donors return to their exact form with name, email, and amount already filled in.

Enable donation recovery in under two minutes – no developer needed.

Choose exactly which campaigns participate in recovery tracking.

Every recovery email includes a one-click unsubscribe with automatic suppression.

See tracked sessions, recovered donations, and total revenue in one clear dashboard.

Override the default recovery email to match your organization’s branding and voice.

Everything runs inside Charitable – no external services or complicated integrations needed.

Why You’ll Love Donation Recovery with Charitable

Charitable offers a simple, affordable way to automatically recover lost donations and boost your fundraising results.

Abandoned Donation Recovery

Turn Abandoned Donations Into Completed Gifts

Between 50 and 70% of donors who start a form never finish it. That’s not a small number – that’s a significant chunk of revenue walking out the door.

Donation Recovery automatically catches those moments and brings donors back. You don’t have to do anything after setup. Charitable handles every step in the background.

The donor gets a friendly, personalized email with a direct link back to their pre-filled form. One click, a few seconds to confirm, and the gift is complete.

Automatic Detection

Personalized Emails

Higher Completion Rates

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enable donation recovery

Quick Setup

Get Up and Running in Under Two Minutes

You shouldn’t need a developer to recover lost donations. With Charitable, you don’t.

Head to Charitable → Settings → General → Donation Recovery, check one box, select your campaigns, and save. That’s the entire setup process.

There are no integrations to configure and no third-party accounts to create. It works right out of the box.

One-Click Activation

No Developer Needed

Zero Ongoing Maintenance

Campaign Control

Keep Full Control Over Every Campaign

Not every campaign needs recovery tracking. Charitable lets you choose exactly which ones participate.

Check the ones you want or enable automatic inclusion for new campaigns going forward.

You stay in control without doing extra work. Everything is visible and manageable from one simple panel.

Campaign-Level Settings

Auto-Include New Campaigns

Clear Recovery Metrics

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Recovery Reporting

See Exactly What You’re Recovering

You can’t improve what you can’t measure. Charitable’s dedicated Donation Recovery reports tab gives you the full picture.

See how many sessions were tracked, how many were abandoned, how many donors returned, and how much revenue was recovered. Filter by date range or drill into individual donor session details.

A recovery summary also appears on the main Reports Overview tab. Your recovered revenue is always visible right alongside your total donation numbers.

Dedicated Reports Tab

Date Range Filters

Revenue Tracking

Donor Trust

Protect Donor Trust at Every Step

Donors trust you with their information. Charitable’s Donation Recovery was built with that trust in mind.

Every recovery email includes a one-click unsubscribe link. Donors who opt out are added to a suppression list automatically. You never have to manage it manually.

No donor is ever contacted again after opting out. It’s respectful, compliant, and completely hands-off for your team.

Built-In Unsubscribe

Automatic Suppression List

Donor-First Design

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✓ 14-day money-back guarantee   ✓ No transaction fees   ✓ Keep 100% of your donations

Keep Using All Your Favorite Apps

Donation Recovery
Frequently Asked Questions

Do you have a question about Charitable’s Donation Recovery? See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

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New templates

🤩 New Beacon Campaign Templates w/ “Hero” Block!

With the new Beacon Campaign Templates for Charitable Pro, you can launch a stunning, full-width fundraising page that instantly captures visitor attention above the fold.

Fundraising page header for Save Maple Grove Park with a donation widget and a small square photo of a sunlit tree thumbnail on the left.

🔦 Above-the-Fold Impact: Lead with a full-width hero image, your logo, and your goal with a donation widget locked right on top of the banner so your ask and momentum register instantly without scrolling.

📐 Two Flexible Layouts: Choose between a structured two-column layout for side-by-side storytelling and supporting details, or a clean one-column view designed for uninterrupted long-form narratives.

⚡ All-in-One Hero Field: Powered by the new Campaign Hero field, bringing background media, live progress bars, custom donation amounts, and recurring giving tabs together into a single cohesive block that can be dropped into any layout.

🎨 Automatic Theme Matching: The hero banner and donation widget automatically inherit your campaign theme’s button and accent colors, ensuring your entire presentation stays beautifully on-brand without touching a line of CSS.

Learn more here.

donation form Feature New

📝 Donation Form Block: Embed a Working Donation Form Anywhere

With the new Donation Form Block for Charitable Pro, you can drop a fully working donation form directly onto any page or post in the WordPress block editor. No redirects, no page reloads, and zero friction between reading your story and making a contribution.

📝 Drop Forms Anywhere: Place a working form directly onto your homepage, inside a story-driven blog post, on a dedicated landing page, or within a campaign announcement.

🎯 Dynamic Campaign Binding: Easily choose a specific campaign from the block sidebar or set it to automatically bind to whichever campaign is currently being viewed.

📐 Full vs. Minimal Form Views: Switch between a full layout or a compact minimal view to perfectly fit sidebars, narrow columns, or wide landing pages.

🎨 Scoped No-Code Styling: Customize typography, container spacing, border radius, amount buttons, and accent colors independently for every form instance without touching a line of CSS.

Learn more here.

ambassadors New

👤 Creator Profiles: Put a Face to Every Peer-to-Peer Campaign

Ambassadors 3.3.0 now provies Creator Profiles — giving your supporters a permanent, shareable public home that turns one-time fundraisers into ongoing relationships.

👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

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Moderation and Directory Screens In Ambassadors 3.0

Ambassadors 3.0 has new features: moderation and directory screens… now easily see those who are earning donations on your peer to peer network – including campaign creators that might need to be verified – all in one place. Generate reports, email ambassadors and campaign creators directly and more.

🚀 See when campaign creators and ambassadors have updated their campaigns, what donors/donation they have brought in and more.

🎉 Manually add ambassadors and campaign creators, and approve them in one-click!

Visit this page to learn more.