Harbour Housing

Charitable Featured Charity

harbour housing

Harbour Housing

Transforming Lives Through Safe, Stable Homes

Imagine turning a night on the streets into a fresh start with real hope.

That’s the transformative power of Harbour Housing, a Cornwall and Devon charity fighting homelessness with grit and heart. They believe a safe home isn’t a luxury – it’s the bedrock for dignity, jobs, and brighter futures for those at highest risk.

​Thye do more than provide shelter: they commit to quality, respect, compassion, safety and partnership. They walk alongside each person they help, offering holistic support (mental health, substance dependency, life skills, etc.), hope, and a route toward independence.

A Beacon of Hope

Harbour Housing is a beacon of hope for the South West’s most vulnerable, proving every day that homelessness is not a life sentence. It’s a challenge that can be overcome with heart and support.

At Harbour Housing, they believe everyone has a basic right to a safe, stable home; not just as a roof over their head, but as a foundation for dignity, opportunity, and growth. They exist to transform the lives of the most vulnerable individuals in Cornwall and Devon, particularly those who are homeless or at high risk of homelessness.

Through a range of tailored services, from supported accommodation and outreach to specialist support for women fleeing abuse, hospital discharge support, and seasonal cold-weather provisions – they strive to address immediate needs while helping people overcome the barriers that hold them back from living independently.

Imagine knowing that a safe, welcoming home awaits you, where dignity is restored and possibilities grow. This transformative charity understands what’s at stake: behind every statistic is a person seeking stability, respect, and a fresh start.

From the moment people walk through their doors, Harbour offers more than shelter – they offer belief.

Their innovative Elastic Tolerance approach creates space for people struggling with addiction, mental health, or trauma to feel accepted and supported as they heal at their own pace.

Their specialized projects like EVA stand as sanctuaries for women escaping abuse, while outreach teams meet people where they are, preventing homelessness before it takes root.

Key Projects Making a Difference

Harbour Housing runs targeted projects across Cornwall properties, each designed to turn crisis into stability for those facing homelessness.

  • Supported Accommodation: Safe, homely spaces for at-risk individuals with complex needs like addiction or mental health – staff on-site 24/7, CCTV security, and partnerships with NHS, food banks, and Eden Project for holistic recovery. Features like the Harbour farm (with llamas, chickens, pigs) build routine and skills.
  • Outreach: In-home support for vulnerably housed people to sustain tenancies and prevent eviction.
  • EVA Project (Empowered, Valued, Aware): Specialist refuge for women fleeing domestic abuse or sexual violence.
  • Hospital Discharge: Tailored housing to stop patients at risk of rough sleeping post-release.
  • STAR Project: Short-term intensive support for rough sleepers, transitioning to permanent homes.
  • Cold Weather Provision: Seasonal winter shelters with interventions for street homelessness.
  • Naloxone Program: Life-saving opioid overdose reversal, now standard in all properties.

These efforts delivered hundreds of acceptancesreferralsand move-ons, and over 600+ engagement hours just recently – real progress toward independence.

Lives Saved, Futures Secured

The real magic lies in stories – like a survivor who, with Harbour’s help, found safety and strength to rebuild her life after escaping domestic abuse.

These stories ripple through the community, inspiring volunteers and residents alike to believe in second chances.

The WAVE team underpins the work they do across the organisation, providing wellbeing support, activities, volunteering and education opportunities through an informal education model.

Their Counsellors, Activity & Volunteer Coordinators and Communications Team all play a vital part in supporting residents and volunteers alike to access opportunities within the local community and our communities. They use the power of informal education to challenge the norm, champion the truth, open up minds and learn about the community around them.

Every day looks different at Harbour but they have a range of pre-planned and ad-hoc activities co-produced by residents on offer across most of our sites, every week.

Winter’s cold nights are softened by the charity’s seasonal shelter initiatives, and lives are saved daily through life-saving naloxone treatments they pioneered in the region. Every success and every step toward independence is a testament to how compassion paired with practical support can change futures.

By standing with Harbour Housing, you’re not just offering a roof, you’re opening doors to new lives filled with hope, safety, and the chance to truly thrive.

Visit harbourhousing.com or watch their inspiring journey on YouTube to see how this charity is turning struggle into stories of strength and transformation. Your support is the key that unlocks those new beginnings.

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Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

The moment a supporter makes a gift is when they are most engaged. With the new Brevo integration for Charitable, you can automatically turn those one-time donors into long-term subscribers without touching a single spreadsheet.

Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!

recurring donations updated

💳 Introducing Card Updates: Fix Expired Cards Without Losing Subscriptions!

newExpired or updated credit cards are one of the biggest silent leaks in recurring fundraising. With Card Updates in the Recurring Donations extension, donors can now refresh their payment details directly—keeping their subscription, schedule, and giving history completely intact.

No canceled plans, no lost history, and zero administrative headache for your team.

What’s New:

⚡ 30-Second Self-Service: Donors get a dedicated “Update Card” button in their dashboard that opens Stripe’s secure, PCI-compliant Customer Portal to update card details instantly.

🔒 Scoped & Safe Access: Scoped exclusively to card updates by default, donors can’t accidentally cancel or alter their plans from inside the portal, keeping your webhooks and data in sync.

🤝 Admin-Assisted Support: Helping a donor on the phone? Open their secure Stripe portal in one click from your admin screen or generate a single-use update link to email them.

📋 Automatic Audit Trail: Every payment method update is recorded automatically with a timestamp in both system-wide logs and the individual donor’s profile.

Ready to protect your recurring revenue? Get the Plus or Pro plan and update Recurring Donations to 2.3.0+ and enable “Update Payment Method” under your Settings today!

Integration page builder

Divi Fans Rejoice! Native Divi 5 Campaign Progress Bar Module!

With our new native Divi 5 module, you can anchor your microsites with real-time fundraising stats directly on the visual canvas. Here’s how it works, and why it’s worth turning on today.

Create campaign updates that are VISUAL AND LIVE. You can also:

📊 Campaign Progress Bar: Drop a live progress bar into any Divi 5 layout and show goal progress in real time.

🎨 Deep styling controls: Easily customize the bar and track color, height, and radius to match your brand perfectly.

👁️ Visual Builder ready: Configure and preview everything directly on the Divi canvas as a first-class module.

🔁 Identical rendering: The same exact engine powers this module, meaning consistent design without legacy shims.

✅ Faster launches: Never leave the Divi 5 interface to configure shortcodes or guess how your goal labels will look.

Learn more here.