Caring Heartline

Charitable Featured Charity

Caring Heartline

NDIS-supported, person-centred services tailored to teens and young adults.

What if a simple act of care could unlock a young person’s hidden potential, turning isolation into adventure and doubt into dreams? 

Caring Heartline, rooted in Gympie, Queensland, is that spark – a registered NDIS provider and charity crafting “Havens of Hope” on the Sunshine Coast, where disabilities fuel possibilities, not barriers.

Caring Heartline

They provide short-term respite in a supportive environment surrounded by nature, offering participants meaningful experiences like fishing, surfing, gardening, and animal care – while giving families and carers valuable time to rest and recharge.

Set on seven peaceful acres, Caring Heartline creates a nurturing atmosphere where those they support can grow, relax, and engage with the community through activities tailored to their interests and needs.

The founders, Andrew and Tania, bring lived experience as parents and a steadfast belief in everyone’s right to thrive. Their vision was to create more than a service – they dreamed of a Haven of Hope, where teens and young adults find safety, dignity, and opportunities to learn and participate in the community.

Caring Heartline stands out for its youth-focused, highly personalised approach:

  • Wide range of NDIS-supported services including in-home care, community access, personal care, transport, meal preparation, community nursing, and engaging group programs.
  • Capacity-building activities designed for practical learning and fun, from petting zoos to pool table sessions, outdoor education, and life skills training.
  • Family involvement at every step, ensuring consistent and holistic support.
  • A supportive, inclusive team known for empathy, reliability, and genuine relationships.

Person-Centred Care That Ignites Joy

Caring Heartline Services

Caring Heartline’s NDIS-funded lineup focuses on youth, delivering holistic support with empathy and excitement—always family-involved for seamless impact.

  • Respite & Accommodation: Short-term escapes on peaceful acres with fishing, surfing, gardening, animal care, petting zoos, pool fun, and outdoor education – recharging participants while families rest.
  • Daily Living Boosts: In-home aid for personal care, meals, transport, community nursing, and life skills like social confidence and independence.
  • Community & Group Magic: Tailored outings, engaging programs, and connections that combat loneliness, embracing LGBTQI+ inclusion and Traditional Owners’ lands.

Their reliable team shines with genuine relationships, adaptability, and a passion for growth, proving small moments build mighty confidence.

By blending the therapeutic power of nature with personalised care, Caring Heartline helps participants build independence, confidence, and community connections. Their commitment to fostering hope and growth is changing lives every day on the Sunshine Coast.

Discover more about their holistic approach to disability care and how they are making a difference: caringheartline.org.au

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Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

The moment a supporter makes a gift is when they are most engaged. With the new Brevo integration for Charitable, you can automatically turn those one-time donors into long-term subscribers without touching a single spreadsheet.

Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!

recurring donations updated

💳 Introducing Card Updates: Fix Expired Cards Without Losing Subscriptions!

newExpired or updated credit cards are one of the biggest silent leaks in recurring fundraising. With Card Updates in the Recurring Donations extension, donors can now refresh their payment details directly—keeping their subscription, schedule, and giving history completely intact.

No canceled plans, no lost history, and zero administrative headache for your team.

What’s New:

⚡ 30-Second Self-Service: Donors get a dedicated “Update Card” button in their dashboard that opens Stripe’s secure, PCI-compliant Customer Portal to update card details instantly.

🔒 Scoped & Safe Access: Scoped exclusively to card updates by default, donors can’t accidentally cancel or alter their plans from inside the portal, keeping your webhooks and data in sync.

🤝 Admin-Assisted Support: Helping a donor on the phone? Open their secure Stripe portal in one click from your admin screen or generate a single-use update link to email them.

📋 Automatic Audit Trail: Every payment method update is recorded automatically with a timestamp in both system-wide logs and the individual donor’s profile.

Ready to protect your recurring revenue? Get the Plus or Pro plan and update Recurring Donations to 2.3.0+ and enable “Update Payment Method” under your Settings today!

Integration page builder

Divi Fans Rejoice! Native Divi 5 Campaign Progress Bar Module!

With our new native Divi 5 module, you can anchor your microsites with real-time fundraising stats directly on the visual canvas. Here’s how it works, and why it’s worth turning on today.

Create campaign updates that are VISUAL AND LIVE. You can also:

📊 Campaign Progress Bar: Drop a live progress bar into any Divi 5 layout and show goal progress in real time.

🎨 Deep styling controls: Easily customize the bar and track color, height, and radius to match your brand perfectly.

👁️ Visual Builder ready: Configure and preview everything directly on the Divi canvas as a first-class module.

🔁 Identical rendering: The same exact engine powers this module, meaning consistent design without legacy shims.

✅ Faster launches: Never leave the Divi 5 interface to configure shortcodes or guess how your goal labels will look.

Learn more here.