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Introducing Charitable Donor Dashboard

Introducing the New Donor Dashboard: A Personalized Space for Your Supporters

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We’re excited to introduce a brand new Donor Dashboard designed to transform how your supporters interact with your organization. Built from the ground up in Charitable Pro, this powerful self-service portal gives your donors complete control over their giving journey.

We’ve created a secure, personalized space where donors can manage their information, view their impact, and access important documents. Whether you’re running a small nonprofit or a large charitable organization, the Donor Dashboard adapts to your needs while maintaining simplicity and ease of use.

The new Donor Dashboard is available in all Charitable Pro plans. Learn more about Charitable Pro here »

What’s New?

We’ve been working hard to create a better experience for your donors. The new Donor Dashboard gives them a dedicated space to manage their giving journey and stay connected with your cause.

Every time a donor logs in, they’ll have access to their personalized dashboard that shows their impact, donation history, and profile information like this:

Donor dashboard overview

Here are a few highlights of the new Donor Dashboard:

  • 📊 Impact Overview: Donors can see their lifetime contributions, average donations, and number of supported campaigns at a glance.
  • 🧾 Self-Service Records: Download donation receipts, access annual reports, and view complete giving history anytime.
  • 👤 Profile Management: Update contact information, manage multiple addresses, and customize communication preferences easily.
  • 💳 Donation Control: View all donations, manage recurring contributions, and track campaign support in one place.
  • 🔐 Secure Access: Private, password-protected portal for each donor to manage their giving journey.
  • 📱 Mobile-Friendly: Access the dashboard from any device with a responsive, user-friendly design.

All these features work together to create an engaging donor experience while reducing administrative work for your team.

A Better Experience for Your Donors

The new dashboard includes five powerful tabs designed to give donors complete control over their giving journey:

Edit profile in donor dashboard

Profile Donors: can easily update their contact info, addresses, and communication preferences in one place.

Donations: Complete donation history with downloadable receipts and recurring donation management.

Campaigns: Track supported campaigns and monitor fundraising progress.

Comments: View comments they’ve made on campaigns along with the comment status.

Powerful Controls for Administrators

As an administrator, you get complete control over the dashboard experience. You can enable the dashboard with just a single click:

Enable donor dashboard


Then you can customize fields, enable features, and choose what information appears – all without touching any code. You can simply turn fields on and off by clicking the toggle button.

Edit options in the donor dashboard

How to Get Started

The Donor Dashboard is available now in all Charitable Pro plans. Here’s how to activate it:

Follow the step by step instructions here: How to Use the Donor Dashboard »

Who Needs the Donor Dashboard?

The Donor Dashboard is perfect for:

  • Nonprofits looking to provide a better donor experience
  • Organizations that want to reduce administrative work
  • Charities seeking to increase donor retention
  • Fundraisers who want to give donors more control over their giving
  • Any organization using Charitable Pro for fundraising

How To Get Started

The Donor Dashboard is included with Charitable Pro. Here’s how to get started:

For Existing Charitable Pro Customers:

  • Download the latest version from your account’s Downloads page
  • Update your plugin in WordPress
  • Visit Charitable » Settings » Donors » Donor Dashboard to configure your settings

For New Customers:

  • Visit our plans page to choose the right Charitable Pro package
  • Install and activate the plugin
  • Enter your license key to unlock all features
  • Configure your Donor Dashboard settings

Need help getting started? Check out our complete guide to setting up the Donor Dashboard »

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.

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💂‍♂️ New DonationGuard 🛡️ Automatically Protects Your Donations!

Worried about card testing attacks or spam bots flooding your donation forms, but don’t want to ruin the giving experience for your real supporters? Charitable’s DonationGuard features:

🛡️ Real-Time Bot Detection: Actively monitors every donation submission for five distinct attack signals without slowing down your human donors.

📊 Smart Traffic Scoring: Instantly evaluates activity against a learned baseline of your site’s normal donation rhythms to catch sneaky, slow-drip card testing.

🚨 Severity-Tiered Alerts: Immediately opens structured “Attack Records” and notifies you via email and admin alerts the moment a campaign starts taking fire.

🎯 Single-Click Defense: Deploy instant security using the “Recommended Settings” preset to turn on Honeypot, Time Trap, and Rate Limit modules all at once.

🚫 Automated Blocklists: Permanently stop repeat offenders by automatically blocking suspicious email addresses based on your customized rules.

Visit this page to learn more.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
GiveWP Migrations New

🧤 White Glove Migration Service for GiveWP

Thinking about switching your fundraising platform from GiveWP to Charitable, but don’t want to risk losing your data or handle a complex technical setup yourself? Charitable’s White Glove Migration Service features:

👥 Flawless Donor Mapping: Safely transfer your entire supporter database with zero data loss.

📊 Complete Financial History: Meticulously preserve every historical transaction for continuous, accurate reporting.

🔄 Seamless Recurring Giving: Safely transfer active sustaining subscriptions without disrupting your incoming revenue or requiring your donors to update their information.

💳 Zero Gateway Disruptions: Keep using Stripe, PayPal, or any other GiveWP-compatible processor you already love.

🚀 Expert Technical Setup: Relax while our team handles the heavy lifting to install and configure your forms—plus, qualifying users get a full year of Charitable Pro completely free.

Visit this page to learn more.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
automation Improvement

📢 New Feature Alert: Automation Connect 2.0 Is Here! 🚀

Thinking about connecting your fundraising data to tools like Mailchimp, Slack, or Google Sheets, but don’t want to hire a developer or write custom code? Charitalbe’s new automation addon has:

⚡ 17 Event Triggers: Instantly fire webhooks for a donor’s first gift, renewal payments, or reached campaign milestones.

🎯 Smart Conditional Logic: Use powerful AND/OR logic across 11 fields to only send data when it meets your exact criteria, like newsletter opt-ins.

📊 Custom Payload Control: Select from 80+ clean data fields across donor, donation, and campaign metadata so your apps get exactly what they need.

🚀 Pre-Built Platform Templates: Skip the setup from scratch with ready-to-go templates for Zapier, Make.com, n8n, HubSpot, and Slack.

🛡️ Reliable Developer Tools: Power your workflows with signed HMAC-SHA256 payloads, complete WordPress filters, and automatic retry logs.

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
automation Improvement

🔌 Charitable Meets Zapier: Connect to 7,000+ Apps and Automate Your Fundraising

Tired of manually copying donation data into accounting sheets or tracking down new donor signups? Put your administrative tasks on autopilot. Charitable is now officially on Zapier, giving you a powerful, no-code way to plug your fundraising directly into the rest of your favorite tools.

Every donation, donor signup, and campaign milestone can now trigger an automated workflow seamlessly.

What’s New:

♾️ Connect to 7,000+ Apps: Bridge your Charitable campaigns with everyday software like Google Sheets, QuickBooks, Slack, Mailchimp, HubSpot, Notion, Airtable, and thousands more.

⚡ 12 Powerful Triggers: Build deep workflows using smart automation triggers covering the entire donation lifecycle—including New Donation, New Donor, Subscription Cancelled, and Campaign Goal Reached.

📋 Pre-Built Action Templates: Get started in three minutes or less with our pre-made template combinations, like automatically logging new donations straight into a Google Sheet or firing custom donor welcome emails through Gmail.

🚫 Zero Code Needed: No complex webhooks or custom PHP scripts required. Just pick your trigger, choose your app, map your fields, and let Zapier handle the heavy lifting.

Ready to save hours of admin time? Grab Charitable Pro with the Automation Connect addon today and launch your first Zap!

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.
Improvement Payments

🚀 Introducing PayPal Commerce: One Connection, Six Ways to Donate

Donors expect modern, flexible payment options when they support a cause. If they don’t see their preferred method on your donation form, they often disappear without a word. With PayPal Commerce, we are bringing a completely modernized checkout experience right to your campaigns.

Enjoy a single integration that upgrades your forms, makes giving seamless, and helps you capture every single donation.

What’s New:

🔌 One-Click Connection: Skip messy API keys and developer docs. Simply click “Connect with PayPal,” sign in to your business account, and your modern form is live in under five minutes.

💳 Six Ways to Give: Give your supporters instant access to PayPal balance, Venmo (US), Pay Later financing, major credit/debit cards, Apple Pay (Safari), and Google Pay (Chrome) all from the exact same form.

🔄 Flexible Recurring Giving: Fully supports monthly giving. Choose between the PayPal Subscriptions API (handled automatically on PayPal’s end) or Vault + Cron (handled securely right on your site).

💬 Friendly Error Recovery: No more confusing browser alerts. If a payment is declined, donors see plain-language, inline messages that guide them on how to fix the issue and complete their gift.

Ready for PayPal, modernized? Update to Charitable Pro 1.8.15+ (or Charitable Lite 1.8.11+) and connect your account today!

author avatar
David Bisset Project Manager
David is the project manager of Charitable since 2022. David works with several non-profits (one operated by his wife) along with managing and developing features, support, and marketing for Charitable. Has been with WordPress since 2006 and has been lead organizer of multiple conferences, events, and meetups.