Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How To Connect to Square

Adding Square payments for your donation forms in WordPress is a fairly simple process. Anyone can do it!

As one of the leading payment gateways for small and medium-sized businesses, it makes good sense to use Square to provide a flexible option for your donors to make payments via credit card.

I’ll quickly walk you through the steps to connect your donation forms with Square enabled.

Ready to start collecting payments via Square on your WordPress site? Just follow the steps below!

How to Add Square Payments to WordPress

Square is built into both Charitable Lite and Charitable Pro. The process is the same for both versions of our Charitable plugin.

Note: If you’re using Charitable Lite, the plugin is free to use, so you can launch campaigns and raise funds without any investment. However, for every transaction made using this Square integration, you’ll incur a 3% fee + Square processing fees. This fee is waved if you upgrade to Charitable Pro.

For this tutorial, we assume that you already have the Charitable plugin activated on your WordPress website. In case you haven’t done that yet, head over to the Charitable Plans page. Select your plan and register for an account. Follow our guide here: How to Install Charitable in WordPress »

Step 2: Enable Square Gateway In Payment Settings

We’ve built the Square integration into Charitable’s core. This means you don’t need any addons or extensions to use this.
In your WordPress dashboard, go to Charitable » Settings » Payment Gateways tab.

Here, you’ll see Stripe and Square are ready to use. You can enable/disable each gateway here with just the click of a button.

Square payments enabled

Before you proceed, we strongly recommend turning on Test Mode. This will allow you to configure your gateway and test transactions before you make it live on your site. This is a security measure to ensure no one accidentally sends money while you are still setting up.

Now when a gateway is enabled, you will see a green Gateway Settings button. By clicking on this, you’ll be directed to the page where you can connect your Square account.

Step 3: Connect Square to Your WordPress Site

On the Gateway Settings page, scroll down the payment settings page to the Square section. You’ll see a field labeled Connection Status.

Click the Connect to Square Account button.

Connect to Square payment gateway

This will redirect you to the Square login page. Enter your email address and password, then click on Sign in.

In order to connect Square to Charitable, you need to grant specific permissions to Charitable related to your account. Click on the Allow button to proceed.

You will now be taken back to the Charitable payments settings page. Once the connection settings are configured properly, you’ll see a green checkmark and a ‘Success’ message next to Connection Status.

Square connection status successful

If you’ve added multiple business locations to your Square account, you’ll need to select one of them as your primary location using the Business Location dropdown.

Update business locations in Square

Once done with the connection settings, don’t forget to click on the Save button.

We recommend running a few test transactions to ensure your payments are successful. Once you’re confident, turn off test mode and your website can now receive payments through Square.

Step 4: Set Up Webhooks

We highly recommend you set up webhooks so that your site can receive live feedback from Square. All you have to do is copy the webhook URL into your Square webhook settings, and enable a few events as well. There’s no coding involved.

This will allow Charitable to receive real-time updates when a payment is completed or refunded through Square. With this, your Charitable forms will stay in sync with Square so payment statuses are always up to date.

Enable webhooks details

It takes about 5 to 10 minutes to do this. Follow our guide here: How to Set Up Square Webhooks »

Step 5: Create Your Campaign

With your payment gateway ready, you’re all set to create and launch fundraising campaigns. If you haven’t already, head over to Charitable » Campaigns » Add New.

This will open up a library of templates to choose from. Select the one that suits your cause best.

Template library

Once you select a template, the campaign builder will open. This is a visual builder so you’ll see a preview of your donation form as it would look when it’s live. You can make changes to this preview – there’s no technical knowledge needed.

Charitable drag and drop visual builder

You can customize your campaign by changing the content, images, and fields in the campaign. For more detailed instructions, see our guide on Getting Started with Charitable »

In the Payment settings tab in the far-left menu of the campaign builder, you can see that Square is enabled. You can access the Payment Gateway Settings here in case you need to make any changes.

That’s it. You can save your campaign and publish it to make it live.

Adding Square Payments – FAQs

Here are some of the frequently asked questions about collecting Square payments in WordPress.

Can I use Google Pay and Apple Pay with Square?

Both Google Pay and Apple Pay are supported in Charitable’s Square integration. Each requires you to go through additional steps to use these payment methods.

Are there any security measures in place to protect sensitive customer information when using Square Payments on WordPress?

Charitable is a secure plugin and takes measures to ensure that sensitive customer details remain hidden. The payments you collect via Charitable capture details of the customer’s submission, but it hides their credit card number. That means even you, as a business owner, can’t see sensitive details like card numbers, so you can guarantee customer privacy and security with your Square payment forms created with Charitable.

Can I track and manage my transactions directly from my WordPress dashboard with Square Payments?

Yes, Charitable includes comprehensive payment tracking features, just like making a donation with any other payment method.

Does Charitable support refunding one time payments made by Square?

Yes. You can refund donations from the “edit donation” screen in the “actions” dropdown, and check off “refund directly from gateway”.

Does Charitable support recurring donations with Square?

Yes. You must have the recurring addon installed and activated.

I’ve been using a previous version of the Square addon. How is this addon different?

If you are using a Charitable “legacy” beta Square addon, this addon is currently still supported. Feel free to reach out to support if you want to ask specific questions if you are considering upgrading.

Still have questions? We’re here to help!

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Donations Live New

👉🏻 Showcase Real Momentum with the Donations Feed

Give your donors a reason to trust. Our new feed lets you display a living, breathing record of people showing up for your cause.

🤝 Build instant trust: Overcome donor hesitation by showing a proven track record of community support.
💬 Highlight donor stories: Display real donor comments and locations to show the human side of your fundraising.
🛠️ Drop it anywhere: Easily add the block to your homepage, campaign pages, or confirmation screens in seconds.
📈 Curate your feed: Group multiple donations from the same person or sort by highest amounts to encourage larger gifts.

Campaigns New

🎨 Campaign Showcase: Pro Level Display, No Coding Needed.

Display your causes with style and make it easier than ever for donors to find the right campaign. We are excited to announce the brand-new Campaign Showcase, a powerful, no-code tool designed to help you create beautiful, high-converting campaign grids and carousels.

The Ultimate Discovery Experience

Your mission deserves to be seen. With the Campaign Showcase, you can move beyond simple lists and create dynamic displays that highlight your most urgent needs, helping donors connect with the causes they care about most.

⚡ No-Code Customization: Effortlessly change layouts, columns, and styles with a single click. Whether you want a clean grid or an interactive carousel, you can match your organization’s look without any CSS or JavaScript.

🎯 Advanced Search & Filter: Empower your supporters with real-time filtering. Donors can quickly sort through campaigns by tags, popularity, or “ending soon,” making it easy to find exactly where their help is needed.

💰 Quick Donate Integration: Boost your conversions with instant giving. The Showcase allows donors to contribute via a modal popup directly from the display, featuring pre-selected amounts for a faster, friction-free experience.

Addon New

🤯 New Addon: Campaign Updates

Keep your supporters informed and engaged with every step of your progress! Share the ongoing impact of your mission and build lasting trust with your donor community!

The Ultimate Engagement Tool

Fundraising is a journey, not a one-time event. Now, you can easily provide real-time updates directly on your campaign pages, ensuring your donors stay connected to the causes they care about most.

📣 Easy Storytelling: Quickly post text updates, milestones, or field reports to show exactly how donations are being put to work, keeping the momentum alive throughout your fundraiser.

🏗️ Visual Builder Integration: Seamlessly add the Updates block anywhere on your page using our drag-and-drop builder, or use a simple shortcode to display news in widgets and sidebars.

📩 Build Donor Trust: By consistently sharing progress and success stories, you create a transparent giving experience that encourages recurring support and deeper community involvement.

Integration New

Build Beautiful Fundraising Pages Visually with WPBakery Integration

We are excited to announce our brand-new integration with WPBakery, one of the most popular WordPress page builders, designed to help you create stunning layouts for your campaigns without touching a single line of code.

The Ultimate Design Experience

Designing your nonprofit’s website should be as simple as your mission is powerful. Now, you can bring Charitable functionality directly into your WPBakery workflow, using native elements to build high-converting donation pages and campaign grids in seconds.

🖱️ Drag-and-Drop Building: Easily add donation forms, campaign progress bars, and “Donate Now” buttons to your layouts using the WPBakery elements you already know and love.

🎨 Total Creative Control: Customize the look and feel of your fundraising elements using WPBakery’s native design options. Adjust margins, padding, and borders to ensure your campaigns fit perfectly with your site’s branding.

📱 Seamlessly Responsive: Every element is built to be fully responsive and mobile-friendly, ensuring your donors have a smooth, professional experience whether they are giving from a phone, tablet, or desktop.

Integration New

🖼️ Add Image Galleries to Fundraising Campaigns With Envira Gallery

Showcase the impact of your mission like never before. We are excited to announce our brand-new integration with Envira Gallery, the best WordPress gallery plugin, designed to help you tell your story through powerful, high-performance visuals.

The Ultimate Storytelling Experience

A picture is worth a thousand words – and now, it’s worth even more for your fundraising. Connect your visual impact directly to your cause by creating stunning, responsive galleries that engage donors and drive contributions.

🖼️ Visual Impact: Easily create beautiful, fast-loading galleries to show your nonprofit’s work in action, from field reports to event highlights.

🔗 Seamless Connection: Link gallery images directly to your fundraising campaigns, making it effortless for inspired visitors to go from viewing a photo to making a donation.

📱 Perfectly Responsive: Whether your donors are on a phone, tablet, or desktop, your galleries will look professional and load lightning-fast, ensuring a smooth experience on every device.