Frequently Asked Questions

Do you have a refund policy?

Yes! We offer a 30-day money back guarantee.

We think Charitable is a great product, but we understand that it can’t work perfectly for everyone all of the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve, we will be happy to offer a refund.

Can I try Charitable extensions before purchasing?

Yes! If you’d like to try our extensions before purchasing, shoot us an email and we’ll set you up with a demo.

Do you offer free trials?

We can’t give free trials, due to the nature of the product. However, we do offer a 30-day money back guarantee, so you can make a purchase and try everything out risk-free.

Do you offer discounts for non-profits?

Most of our customers are non-profit organizations, and we understand that it can be a significant investment. Unfortunately, we cannot offer a discount on our Plus or Pro packages, since they are already offered at a major discount (more than 50% off).