Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Translating Charitable

If you would like to translate Charitable into your language, there are several ways you can do so.

translate.wordpress.org

You can give back to the Charitable project by contributing your translations at translate.wordpress.org.

Once a translation has reached 100% translations in the Development / Stable columns, it automatically becomes available to anyone using Charitable in that language.

Contributing

  1. Log into your WordPress.org account.
  2. Click on the Development cell for the language you are translating.
  3. There are serveral ways you can filter/sort the list of translateable text, but one easy way to get started is to click on the Untranslated link.
  4. To translate a particular piece of text, double-click on the row and add your translation.

When you add translations, by default they will go into the Waiting list, where they can be approved by a translation editor.

Becoming a Translation Editor

If you are interested in becoming a translation editor for Charitable in your language, that’s possible too! As a translation editor, you can help guide the translation of Charitable into your language. You will be able to approve/reject suggested translations and contribute your own without requiring approval. You can also write translations using a program like Poedit (see below) and then upload the translations, which can be a faster way of completing the translation.

If you are interested, please get in touch with us. You will need to provide us with your WordPress.org username.

WordPress Dashboard

Weglot

You can translate Charitable using a plugin called Weglot.

  1. Go to Plugins > Add New.
  2. Search for “Weglot”.
  3. Click Install Now.
  4. On the following screen, click Activate Plugin.

You’ll need to create a Weglot account. You’ll get an API key that connects your WordPress site to the Weglot service.

Next, navigate to the Weglot section of your WordPress Dashboard and configure the following settings in the Main configuration screen.

  • Copy and paste the API key you received into the API Key text box.
  • Select the Original language of your charity website. This is the language your originally publish content in e.g. English.
  • Choose the languages that you wish to translate your website’s content into from the Destination languages section. Here’s a complete list of available languages to choose from.

When you’re done, click the Save Changes button at the bottom of the screen to proceed. Weglot will now automatically translate all of your website’s content – including content generated by themes and plugins – into your chosen destination language(s).

For more information, see our blog post.

TranslatePress

You can translate Charitable using a plugin called TranslatePress.

  1. Go to Plugins > Add New.
  2. Search for “TranslatePress”.
  3. Click Install Now.
  4. On the following screen, click Activate Plugin to finish activating the plugin.
  5. Go to Settings > TranslatePress and choose a translation language.
  6. Open the front-end translation editor from the admin bar to translate your site.

For more information, see their documentation.

Loco Translate

You can translate Charitable via your WordPress dashboard using a plugin called Loco Translate.

  1. Go to Plugins > Add New.
  2. Search for “Loco Translate”.
  3. Click Install Now.
  4. On the following screen, click Activate Plugin to finish activating the plugin.

Once you have installed and activated Loco Translate, you can translate Charitable by going to Loco Translate > Manage translations and finding the Charitable language file.

For more information about using Loco Translate, see its documentation.

Note: To avoid losing your translations when you upgrade to new versions of Charitable, we strongly recommend creating the following folder in your website (it must also be writeable by your server):

wp-content/languages/plugins

Poedit

You may prefer to translate Charitable via Poedit, which is a free downloadable program designed to make it easy to create translations. To translate Charitable using Poedit:

  1. Open the charitable/i18n/languages/charitable.pot file in Poedit.
  2. Write your translations.
  3. Save the file with your language code to wp-content/languages/plugins/charitable-nl_NL.po, replacing nl_NL with the language code for your translation (Poedit will suggest this).

Still have questions? We’re here to help!

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ambassadors New

🖨️ Introducing Fliers and Posters: Raise Money Away From the Screen!

A lot of peer-to-peer fundraising happens away from a screen: at the finish line of a 5K, on a school noticeboard, in an office kitchen. Charitable Ambassadors 3.4.7 adds 2 printables, a fundraiser flier carrying each fundraiser’s own story and QR code, and a recruitment poster that signs new fundraisers up. Both open as a normal web page and print straight from the browser. Why this is important:

  • 🏁 A flier for every fundraiser: Each one carries that fundraiser’s own photo, story and goal, with a QR code that opens their page rather than your main campaign.
  • 📌 A poster that recruits: It shows “Now Recruiting” above your campaign name with a large QR code that opens your sign-up form, so someone can start fundraising without waiting on a link from you.
  • 🪄 No design tool needed: Both printables render as a normal web page and print from the browser, with no PDF plugin and no designer.
  • 📄 2 flier layouts: Hand out carries the full story for giving to friends and family, and Post up carries a short hook with 5 tear-off tabs for a noticeboard.
  • 🛡️ Off until you switch it on: Fliers stay off after the update until you enable them under Charitable » Ambassadors » Other » Fliers, and only the owner or an administrator can open one.

Check out our announcement here.

Improvement Payments

💸 Introducing Tiered Rates for Fee Relief: Match the Ask to the Gift!

Fee Relief asks your donors one short question at checkout: would you like to cover the processing fee on this gift? Until now that question used a single rate for every donation on a gateway, so a $10 gift and a $500 gift were asked for the same percentage. Fee Relief 1.3.0 lets you set as many donation bands as you like, each carrying its own rate. Why this is important:

  • 🪙 Gentler on small gifts: A fixed transaction cost is a far bigger share of a $10 donation than a $500 one, so bands let you ask for less at the bottom.
  • 🎚️ As many bands as you need: Each band carries its own percentage and its own fixed amount, and the top band runs on with no upper limit.
  • 🛑 An optional ceiling: A Maximum fee field stops any donor being asked for more than a number you choose, however large the gift.
  • 🔌 Set per payment gateway: Stripe can run on four bands while Windcave and Payfast stay on a single rate, because bands belong to a gateway and not to your whole site.
  • 🛡️ Nothing changes until you say so: Your current rates stay exactly as they are until you switch Use Tiered Rates on under Charitable » Settings » Advanced » Fee Relief.

Check out our announcement here.

Donations Improvement

📊 Your Pro Dashboard Can Now Compare, Export, and Score!

Most fundraising dashboards only tell you how much you have raised. Charitable Pro 1.8.19 rebuilds the dashboard and the Reports Overview around the harder questions: whether anything is broken, whether this period beat the last one, and which single change would make the most difference today. Why this is important:

  • 📈 Every figure has a trend: Pick a period and the tiles and the chart move together, with each total shown against the previous period.
  • 🗓️ Charts that stay readable: Short ranges group donations day by day, while longer ranges group by week or month, so a full year reads as a curve instead of a flat line.
  • 🔀 Compare any 2 periods: Not just consecutive ones, so you can ask how this December did against last December. That matters because fundraising is seasonal.
  • 📤 Export the whole summary: Send the full overview out as CSV or PDF, ready for a board pack or a funder report.
  • 🎯 Score your setup for free: Have your fundraising setup scored, so the one change worth making next is the one you can see.

Check out our announcement here.

Feature New

🎟️ Introducing Charitable Events: Sell Tickets Inside Your Campaigns!

Most nonprofits sell event tickets in one tool and collect donations in another, which leaves two sets of reports and a manual match at the end of the year. Charitable Events brings both together, selling tickets through the same donation forms and payment gateways you already run in Charitable. Why this is important:

  • 🎟️ Every ticket is a donation: Ticket sales run through the gateway you already use and count toward the campaign goal, with everything managed under Charitable » Events.
  • 📱 QR check-in from any phone: Each attendee gets their own QR code on the receipt, and volunteers scan at the door through a check-in link that needs no WordPress account.
  • 🧾 Receipts ready for tax time: Give each ticket type a fair market value, and Charitable puts the correct tax-deductible amount on every donor receipt.
  • 📋 Attendee details at checkout: Ask every guest for a meal choice, shirt size, or access needs, with a separate attendee record created for each ticket.
  • 🗓️ Blocks and calendars included: Three editor blocks plus Sugar Calendar and The Events Calendar support put your events where supporters already look.

Check out our announcement here.

ai New

🚀 Unleash AI Power in Charitable!

Your AI assistant can now build, edit, and manage your Charitable fundraising campaigns directly — just by asking. With Charitable Pro adding write support for the WordPress Abilities API, tools like ChatGPT, Claude, and Cursor can handle full administrative actions safely through MCP. Why this is important:

  • 🤖 Campaign creation in plain language: Prompt your assistant with a goal like “Set up a fundraiser for the shelter with a $5,000 goal”, and it builds a real draft campaign complete with suggested donation tiers.
  • 🎨 Instant donation form tweaks: Add custom fields, change button colors, or reorder elements without diving into form settings.
  • 📝 Offline gift logging: Tell your assistant about cash or check gifts, and it will match donor emails and record transactions into your history.
  • 🛡️ Safety and control by default: Write access stays strictly off until turned on in Charitable » Tools » AI MCP, keeping read-only reporting safe by default.
  • 📜 Full audit logging: Every change made by an AI assistant is tracked under Charitable » Tools » Logs, so you always know who (or what) updated your site.

Check out our announcement here.