Whitelist Emails From WP Charitable

First of all, thank you for subscribing to WP Charitable!

We’re excited to help you create forms the easy way. We’ll be sharing all the best tips, techniques, and resources to help you make the most of WP Charitable to save you time and help grow your business.

But before we do that, we want to make sure that you can receive all of our emails.

Quick Links

  1. Why Allowlist WP Charitable?
  2. Overview: How to Allowlist WP Charitable

Why is this important?

Many e-mail and internet service providers have put in aggressive programs and filtering system to block unwanted e-mails (also known as spam).

WP Charitable applauds their intention to protect all of us from spam, but everyone agrees that the current system is far from perfect.

Often these programs block e-mails that you actually want to get. Here’s how you can help the system prevent “false positives” and join the fight against spam.

Solution: Allow-list Emails from WP Charitable

An allowlist is a list of email addresses of people who you want to receive emails from (and the system will never block those).

It’s a way for you tell your email provider that Syed from WP Charitable is my friend, and I actually want to learn from him.

When you do this, email providers actually use your list to make adjustments to their overall filtering system which in turn helps the entire world!

How to allowlist WP Charitable emails before your delivery is interrupted

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service folks for their instructions.

Also if you forward us their answer, then we will add it on this page for others.

Gmail

1. In your inbox, find an email from [email protected] (for example, your welcome email)

2. Drag this email to the “primary” tab of your inbox.

Gmail promotions tab

3. Add us to your contacts in Gmail!

Here’s the easiest way to do that.

First, open up the email from [email protected].

Then hover your mouse over the sender’s name. From the popup, click More Info.

4. You’ll see that all our emails will go to your primary folder in the future!

Yahoo! Mail

Hover over the sender’s email. Select “Add to contacts”. That’s it! You’re done!

Apple Mac Mail

If you’re on a Mac, we’ll show you the easy way to add us to your allowlist.

Open up Mail and look to the top left of your screen. Click Mail and then click Preferences from the dropdown.

From the icons along the top, click Rules.

Next, click the Add Rule button.

We’re going to create a new rule as follows:

  • Description: Type any description so you can easily find your rule
  • If any of the following conditions are met
  • From contains [email protected]
  • Move message to mailbox: Inbox

Click OK to save your new rule!

Microsoft Outlook (Desktop)

If you’re using Outlook on your computer, these instructions will help you to whitelist our emails.

From the Home tab, click the Junk dropdown.

Then, from the dropdown, click Junk Email Options.

You’ll see a window open up. Click on the second tab here, labeled Safe Senders.

Now click Add to create a new entry in the list. In the popup, type @wpcharitable.com, including the leading @ sign. Then click OK.

And finally, click OK again to save. That’s it!

Outlook.com (Web)

If you have a Hotmail, Outlook, or Live address, these instructions will work for you.

First, log in to your Microsoft account and click the 9 dots on the left to pop out the menu. Click Outlook here to open your email account.

Open Outlook

After logging in to your account, click the gear icon and search for Safe senders and domains.

Type wpcharitable.com into the domains field and click Save.

That’s it! Now any email from us will be delivered to your inbox.

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ai New

🚀 Unleash AI Power in Charitable!

Your AI assistant can now build, edit, and manage your Charitable fundraising campaigns directly — just by asking. With Charitable Pro adding write support for the WordPress Abilities API, tools like ChatGPT, Claude, and Cursor can handle full administrative actions safely through MCP. Why this is important:

  • 🤖 Campaign creation in plain language: Prompt your assistant with a goal like “Set up a fundraiser for the shelter with a $5,000 goal”, and it builds a real draft campaign complete with suggested donation tiers.
  • 🎨 Instant donation form tweaks: Add custom fields, change button colors, or reorder elements without diving into form settings.
  • 📝 Offline gift logging: Tell your assistant about cash or check gifts, and it will match donor emails and record transactions into your history.
  • 🛡️ Safety and control by default: Write access stays strictly off until turned on in Charitable » Tools » AI MCP, keeping read-only reporting safe by default.
  • 📜 Full audit logging: Every change made by an AI assistant is tracked under Charitable » Tools » Logs, so you always know who (or what) updated your site.

Check out our announcement here.

Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

The moment a supporter makes a gift is when they are most engaged. With the new Brevo integration for Charitable, you can automatically turn those one-time donors into long-term subscribers without touching a single spreadsheet.

Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!

recurring donations updated

💳 Introducing Card Updates: Fix Expired Cards Without Losing Subscriptions!

newExpired or updated credit cards are one of the biggest silent leaks in recurring fundraising. With Card Updates in the Recurring Donations extension, donors can now refresh their payment details directly—keeping their subscription, schedule, and giving history completely intact.

No canceled plans, no lost history, and zero administrative headache for your team.

What’s New:

⚡ 30-Second Self-Service: Donors get a dedicated “Update Card” button in their dashboard that opens Stripe’s secure, PCI-compliant Customer Portal to update card details instantly.

🔒 Scoped & Safe Access: Scoped exclusively to card updates by default, donors can’t accidentally cancel or alter their plans from inside the portal, keeping your webhooks and data in sync.

🤝 Admin-Assisted Support: Helping a donor on the phone? Open their secure Stripe portal in one click from your admin screen or generate a single-use update link to email them.

📋 Automatic Audit Trail: Every payment method update is recorded automatically with a timestamp in both system-wide logs and the individual donor’s profile.

Ready to protect your recurring revenue? Get the Plus or Pro plan and update Recurring Donations to 2.3.0+ and enable “Update Payment Method” under your Settings today!