Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Charitable Receipt Page Detection

How Automatic Receipt Page Detection Works

(Note: This is for Charitable Pro 1.8.10.5+).

When the “Donation Receipt Page” setting is set to “Automatic” in Charitable settings, the plugin automatically creates and manages receipt pages for your donations. This system works seamlessly with most WordPress themes, including both traditional (classic) themes and modern block themes.

In automatic mode, Charitable uses WordPress rewrite rules to create custom URLs like /donation-receipt/1234/ that display the receipt content without requiring you to create a physical page. The plugin handles all the technical details behind the scenes.

Themes That Work with Automatic Mode

At the time of writing (version 1.8.10.5), the following themes have been tested and work correctly with automatic receipt page detection:

Block Themes (Full Site Editing)

  • Twenty Twenty-Three – WordPress default block theme
  • Twenty Twenty-Four – WordPress default block theme
  • Twenty Twenty-Five – WordPress default block theme

Classic Themes (Traditional PHP Templates)

  • Astra – Popular multipurpose theme
  • GeneratePress – Lightweight theme
  • OceanWP – Multipurpose theme

These themes work because they properly support WordPress’s standard template hierarchy and content filters, allowing Charitable to inject the receipt content at the right time in the page rendering process.

Themes That Require Fallback Page Creation

Some themes have unique rendering systems that prevent automatic receipt page detection from working properly. When Charitable detects this issue, it automatically creates a fallback page to ensure receipts still display correctly.

Twenty Twenty-Two is a block theme that uses a different template rendering approach than later WordPress default themes. When Charitable tries to display a receipt page, the theme’s template system doesn’t properly recognize the custom receipt endpoint, resulting in a blank page.

Why it needs fallback: The theme’s block template system doesn’t correctly handle custom endpoints, causing the receipt content to not render. Charitable detects this and automatically creates a physical WordPress page with the [donation_receipt] shortcode, which the theme can then display properly.

Other documented examples at the time of this writing include YITH Wonder. YITH Wonder is a premium WooCommerce-focused theme with a custom page builder system. Similar to Twenty Twenty-Two, it has rendering quirks that prevent automatic receipt detection from working.

Note: When Charitable creates a fallback page, it automatically updates your settings to use that page. If you switch to a different theme later, Charitable will restore the “Automatic” setting if the new theme works with automatic mode.

Developer Filters

Charitable provides several filters that allow developers to customize the fallback page behavior. All filters are documented below with their default values and use cases.

charitable_receipt_fallback_enabled

Default: true

Purpose: Enable or disable the entire fallback page creation system.

When to use: If you want to completely disable automatic fallback page creation, perhaps because you’re handling receipt pages through a custom solution.

// Disable fallback page creation
add_filter( 'charitable_receipt_fallback_enabled', '__return_false' );

charitable_receipt_fallback_should_activate

Default: true

Parameters:

  • $should_activate (bool) – Whether fallback should activate
  • $current_setting (string) – Current receipt page setting (‘auto’ or page ID)

Purpose: Control whether the fallback system should activate when a blank page is detected. This gives you fine-grained control over when fallback pages are created.

When to use: If you want to prevent fallback creation in specific circumstances, such as during development or for certain user roles.

// Only activate fallback for specific themes
add_filter( 'charitable_receipt_fallback_should_activate', function( $should_activate, $current_setting ) {
    $current_theme = get_stylesheet();
    // Only allow fallback for specific problematic themes
    if ( ! in_array( $current_theme, array( 'twentytwentytwo', 'yith-wonder' ) ) ) {
        return false;
    }
    return $should_activate;
}, 10, 2 );

charitable_receipt_fallback_page_slug

Default: 'donation-receipt-page'

Purpose: Customize the URL slug for the fallback page that gets created.

When to use: If you want the fallback page to have a different URL structure, or if you need to match your site’s URL naming conventions.

// Use a custom slug for the fallback page
add_filter( 'charitable_receipt_fallback_page_slug', function( $slug ) {
    return 'receipt';
} );

charitable_receipt_fallback_page_args

Default:

array(
    'post_title'   => __( 'Donation Receipt', 'charitable-pro' ),
    'post_content' => '[donation_receipt]',
    'post_status'  => 'publish',
    'post_type'    => 'page',
    'post_name'    => $page_slug, // Set automatically
)

Purpose: Customize the properties of the fallback page when it’s created. This includes the page title, content, status, and other WordPress post properties.

When to use: If you want to customize the page title, add custom content before/after the shortcode, set a specific page template, or modify any other page properties.

// Customize the fallback page
add_filter( 'charitable_receipt_fallback_page_args', function( $args ) {
    // Change the page title
    $args['post_title'] = 'Your Donation Receipt';
    
    // Add content before the shortcode
    $args['post_content'] = '<p>Thank you for your donation!</p>' . "\n" . '[donation_receipt]';
    
    // Set a custom page template (if your theme supports it)
    // $args['page_template'] = 'custom-receipt-template.php';
    
    return $args;
} );

charitable_receipt_fallback_delete_on_theme_switch

Default: false

Purpose: Control whether the fallback page should be automatically deleted when switching away from a problematic theme.

When to use: If you want to clean up fallback pages automatically when they’re no longer needed. By default, pages are kept (but settings are restored to “Automatic”) so you can manually review or delete them.

// Automatically delete fallback page on theme switch
add_filter( 'charitable_receipt_fallback_delete_on_theme_switch', '__return_true' );

Debugging

If you need to debug receipt page issues, you can enable detailed logging by adding this to your wp-config.php file:

define( 'CHARITABLE_DEBUG_RECEIPT_PAGE', true );

This will log critical events like fallback activation, page creation failures, and theme switch handling to your WordPress debug log (requires WP_DEBUG_LOG to be enabled).

Summary

The automatic receipt page system works seamlessly with most WordPress themes. When a theme has rendering issues that prevent automatic detection, Charitable automatically creates a fallback page to ensure receipts always display correctly. Developers can customize this behavior using the provided filters, and the system automatically restores settings when switching themes.

Still have questions? We’re here to help!

Last Modified:

What's New In Charitable

View The Latest Updates
🔔 Subscribe to get our latest updates
📧 Subscribe to Emails

Email Subscription

Join our Newsletter

We won’t spam you. We only send an email when we think it will genuinely help you. Unsubscribe at any time!

Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.

Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.

Addon Donations Improvement

🎈Recurring Donations 2.0: Smarter Automation, Better Recovery, and More Control

We’ve completely rebuilt our Recurring Donations system to help you grow your reliable income stream while giving you (and your donors) more powerful tools than ever before.

What’s New:

🔒 Recurring-Only Campaigns: You can toggle “Recurring Only” mode in the campaign builder to hide the one-time option entirely, ensuring your supporters stay focused on long-term commitment.

📧 Automatic Payment Recovery: Our new Payment Failed Email fires automatically the moment a subscription fails.

🛠️ Self-Service Donor Control:The new Cancel Subscription Button appears directly in the donor dashboard, allowing supporters to pause or end their recurring gifts on their own terms—reducing your admin burden and payment disputes.

📊 Real-Time Revenue Insights: Track your growth, monitor active subscriptions, and see exactly how much predictable support is coming in each month at a glance.

Our new Recurring Donations addon gives you the professional-grade tools you need to grow your mission.