Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How to Set Up Cash App in Charitable

Enabling Cash App payments provides your donors with a convenient and secure way to donate quickly from their phones.

This tutorial will guide you through the process of setting up Cash App payments in Charitable.

Cash App payments can be enabled through the Stripe payment gateway within Charitable.

Note: The Cash App payment method is available exclusively for Stripe accounts registered in the United States.

Step 1: Enabling Stripe Payments

Before you can enable Cash App payments, you must first ensure that Stripe is enabled within Charitable.

In your WordPress dashboard, navigate to Charitable » Settings » Payment Gateways tab.

If Stripe is not already enabled, activate it. Then follow our guide to connect your Stripe account to Charitable.

After enabling Stripe and saving your changes, click the ‘Gateway Settings’ button.

This will open the Stripe configuration page where you can manage various payment methods, including Cash App.

Stripe gateway settings

We recommend turning on Test Mode and saving your changes. This will allow you to thoroughly test the payment process without processing real transactions.

Step 2: Accessing Gateway Settings

Inside the Gateway Settings page, enable Cash App from the list of available payment methods. All you have to do is click the toggle siwtch to turn it on.

Enable CashApp

On the same page, you can also configure other Stripe settings like Express Checkout and Stripe Checkout.

You can also choose the layout of your credit card fields and how they appear on your donation form.

Credit card field formats in donation form

Next, you’ll need to add your statement descriptor. This is the description that will appear on your donors’ bank statements. By default, it shows the campaign title.

Below the statement descriptor settings, you’ll find fields to add your Stripe Live Key and Live Publishable Key, as well as your Test Keys if using Test Mode.

Stripe keys

Remember to save your settings by clicking the ‘Save Changes’ button after making any modifications.

Step 3: Testing Your Cash App Setup

Once you’ve saved your settings, it’s time to test your Cash App integration!

Navigate to a campaign page on your website. Initiate a donation to access the donation form.

In the Payment section, you should now see Cash App as a payment option.

Cash App in payment form

If you don’t see it immediately, a dropdown menu with additional payment options will be available.

Select Cash App here.

Dropdown menu for more payment options

A Cash App QR code will appear, prompting you to scan with your phone’s camera to pay. Follow the on-screen instructions to complete the donation.

If you are using test mode, you can simulate a scan.

Scan Cash App page

This will take you to the Cash App Pay test payment page.

Here, you can authorize a test payment and even check a fail test payment.

Cash App Pay test payment

When your payment is successful, you’ll see the donation receipt appear on screen.

Cash App donation receipt

Congratulations! You have successfully set up and tested Cash App via Charitable!

Viewing Your Cash App Donations

Now that you’ve successfully set up Cash App, let’s explore how to view and manage your donations.

You can find all your donation records under Charitable » Donations. Here, all donations are organized neatly for easy access.

Cash App Payment method used in donations tab

You’ll see key information like the donor’s name, the donation amount, the payment gateway used – in this case, Cash App (Stripe), the campaign name, the date of the donation, and the payment status.

If you click to view or edit a specific donation record, you’ll find detailed payment method information, including the specifics of the Cash App transaction. This allows you to easily review and track payments received via this method.

Cash App payment method in donation record

That’s it! You now know how to set up and view your Cash App donations within Charitable.

FAQs – Cash App Payments in Charitable

Here are some frequently asked questions regarding setting up and using Cash App payments in Charitable:

What is Cash App?

Cash App is a secure payment method that allows donors to make donations directly from their phone.

Do I need a separate account to process Cash App?

No, you can process Cash App payments through your existing Stripe account.

What information do you need to provide to enable Cash App?

You will need your Stripe live keys (if applicable) and to ensure Stripe is enabled.

What is a QR code?

A QR code is a code that can be scanned with your phone’s camera to quickly make a payment.

How can I test Cash App Payments?

You can use Stripe’s test mode to simulate a scan and check a success or fail payment.

Where can I view my donation records?

You can view all donations under Charitable » Donations.

Interested in offering more payment options to your donors? See our list of payment integrations »

Still have questions? We’re here to help!

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Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.

Addon Donations Improvement

🎈Recurring Donations 2.0: Smarter Automation, Better Recovery, and More Control

We’ve completely rebuilt our Recurring Donations system to help you grow your reliable income stream while giving you (and your donors) more powerful tools than ever before.

What’s New:

🔒 Recurring-Only Campaigns: You can toggle “Recurring Only” mode in the campaign builder to hide the one-time option entirely, ensuring your supporters stay focused on long-term commitment.

📧 Automatic Payment Recovery: Our new Payment Failed Email fires automatically the moment a subscription fails.

🛠️ Self-Service Donor Control:The new Cancel Subscription Button appears directly in the donor dashboard, allowing supporters to pause or end their recurring gifts on their own terms—reducing your admin burden and payment disputes.

📊 Real-Time Revenue Insights: Track your growth, monitor active subscriptions, and see exactly how much predictable support is coming in each month at a glance.

Our new Recurring Donations addon gives you the professional-grade tools you need to grow your mission.

Campaigns New

🧡 Modal Donate Button: Turn Any Click into a Contribution

Instead of redirecting users to a new URL, the lightweight Modal Donation Button allows donors to complete their gift in a sleek, focused popup, keeping them engaged with your content while they support your cause.

What’s New:

  • Zero-Friction Giving: Open your donation form in a responsive modal overlay. Donors stay on the same page, reducing drop-off.

  • 🖱️ Place it Anywhere: Use the dedicated WordPress block or a simple shortcode to drop a donate button into sidebars, footers, or even mid-sentence in your storytelling.

  • 🎨 Full Design Control: Match your brand perfectly with customizable background colors, hover effects, border radius, and font sizes—all without touching a single line of CSS.

Whether you need a simple “Donate Now” link or a high-converting popup button, the Modal Donate Button gives you the flexibility to raise more with less effort.

donation form Donations New

💵 Mini Donation Widget: Show The Impact Of Every Dollar!

Not every donor who wants to give will navigate to your campaign page. Meet them exactly where they are by placing a fully functional giving experience directly on any page or post.

💬 Show the impact of every dollar: Attach custom messages to each preset amount so donors understand exactly what their gift provides.
🔄 Monthly and one-time giving: Supports a tabbed interface with independent amounts and impact statements for recurring giving programs.
🎨 Match your brand: Easily set accent colors and control size or alignment to fit the widget naturally into your layout without CSS.
⚡ Reduce donor friction: Open the donation form in a modal overlay to keep donors on the page and reduce drop-off.

Donations Live New

👉🏻 Showcase Real Momentum with the Donations Feed

Give your donors a reason to trust. Our new feed lets you display a living, breathing record of people showing up for your cause.

🤝 Build instant trust: Overcome donor hesitation by showing a proven track record of community support.
💬 Highlight donor stories: Display real donor comments and locations to show the human side of your fundraising.
🛠️ Drop it anywhere: Easily add the block to your homepage, campaign pages, or confirmation screens in seconds.
📈 Curate your feed: Group multiple donations from the same person or sort by highest amounts to encourage larger gifts.