Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How to Set Up Cash App in Charitable

Enabling Cash App payments provides your donors with a convenient and secure way to donate quickly from their phones.

This tutorial will guide you through the process of setting up Cash App payments in Charitable.

Cash App payments can be enabled through the Stripe payment gateway within Charitable.

Note: The Cash App payment method is available exclusively for Stripe accounts registered in the United States.

Step 1: Enabling Stripe Payments

Before you can enable Cash App payments, you must first ensure that Stripe is enabled within Charitable.

In your WordPress dashboard, navigate to Charitable » Settings » Payment Gateways tab.

If Stripe is not already enabled, activate it. Then follow our guide to connect your Stripe account to Charitable.

After enabling Stripe and saving your changes, click the ‘Gateway Settings’ button.

This will open the Stripe configuration page where you can manage various payment methods, including Cash App.

Stripe gateway settings

We recommend turning on Test Mode and saving your changes. This will allow you to thoroughly test the payment process without processing real transactions.

Step 2: Accessing Gateway Settings

Inside the Gateway Settings page, enable Cash App from the list of available payment methods. All you have to do is click the toggle siwtch to turn it on.

Enable CashApp

On the same page, you can also configure other Stripe settings like Express Checkout and Stripe Checkout.

You can also choose the layout of your credit card fields and how they appear on your donation form.

Credit card field formats in donation form

Next, you’ll need to add your statement descriptor. This is the description that will appear on your donors’ bank statements. By default, it shows the campaign title.

Below the statement descriptor settings, you’ll find fields to add your Stripe Live Key and Live Publishable Key, as well as your Test Keys if using Test Mode.

Stripe keys

Remember to save your settings by clicking the ‘Save Changes’ button after making any modifications.

Step 3: Testing Your Cash App Setup

Once you’ve saved your settings, it’s time to test your Cash App integration!

Navigate to a campaign page on your website. Initiate a donation to access the donation form.

In the Payment section, you should now see Cash App as a payment option.

Cash App in payment form

If you don’t see it immediately, a dropdown menu with additional payment options will be available.

Select Cash App here.

Dropdown menu for more payment options

A Cash App QR code will appear, prompting you to scan with your phone’s camera to pay. Follow the on-screen instructions to complete the donation.

If you are using test mode, you can simulate a scan.

Scan Cash App page

This will take you to the Cash App Pay test payment page.

Here, you can authorize a test payment and even check a fail test payment.

Cash App Pay test payment

When your payment is successful, you’ll see the donation receipt appear on screen.

Cash App donation receipt

Congratulations! You have successfully set up and tested Cash App via Charitable!

Viewing Your Cash App Donations

Now that you’ve successfully set up Cash App, let’s explore how to view and manage your donations.

You can find all your donation records under Charitable » Donations. Here, all donations are organized neatly for easy access.

Cash App Payment method used in donations tab

You’ll see key information like the donor’s name, the donation amount, the payment gateway used – in this case, Cash App (Stripe), the campaign name, the date of the donation, and the payment status.

If you click to view or edit a specific donation record, you’ll find detailed payment method information, including the specifics of the Cash App transaction. This allows you to easily review and track payments received via this method.

Cash App payment method in donation record

That’s it! You now know how to set up and view your Cash App donations within Charitable.

FAQs – Cash App Payments in Charitable

Here are some frequently asked questions regarding setting up and using Cash App payments in Charitable:

What is Cash App?

Cash App is a secure payment method that allows donors to make donations directly from their phone.

Do I need a separate account to process Cash App?

No, you can process Cash App payments through your existing Stripe account.

What information do you need to provide to enable Cash App?

You will need your Stripe live keys (if applicable) and to ensure Stripe is enabled.

What is a QR code?

A QR code is a code that can be scanned with your phone’s camera to quickly make a payment.

How can I test Cash App Payments?

You can use Stripe’s test mode to simulate a scan and check a success or fail payment.

Where can I view my donation records?

You can view all donations under Charitable » Donations.

Interested in offering more payment options to your donors? See our list of payment integrations »

Still have questions? We’re here to help!

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Integration New

WordPress Command Palette Integration

Take your fundraising workflow to the next level. Speed up your site management and stay in your creative flow with our new WordPress Command Palette integration.

Supercharge Your Workflow
Navigate your fundraising dashboard faster than ever.

The Ultimate Keyboard Shortcut Hit Cmd + K (or Ctrl + K) to launch the Command Palette and manage your campaigns instantly.

⚡ Instant Navigation: Jump directly to your Campaigns, Donations, or Settings from anywhere in the editor.

➕ Quick Create: Start a new fundraising campaign or add a manual donation with a single command.

Efficiency Redefined
The tools you need, exactly when you need them.

⚙️ Contextual Actions: See relevant Charitable commands based on whether you’re editing a page or viewing your reports.

🚀 Seamless Integration: Built directly into the WordPress core experience for a lightweight, native feel.

Improvement New Security

📣 New Security Features

We’ve introduced a suite of new security tools to give you total control over who accesses your forms, plus a new way to tidy up your database.

Advanced Security Suite

Layered protection: Cloudflare, ReCAPTCHA, IP Controls, and Rate Limiting.

We have overhauled our security settings to stop bots without blocking real donors.

  • 🤖 Flexible Protection: Choose between Google reCAPTCHA v3 or the privacy-first Cloudflare Turnstile to block bots invisible.

  • 🚦 Rate limiting: Stop spam floods by limiting how many submissions an IP address can make in a set timeframe.

  • 🛑 Total control: Use the new IP Blacklist to block bad actors instantly, or the IP Whitelist to let your team bypass checks during testing.

The Clean Donation Tool

Go from “Testing” to “Live” in seconds.

Finished setting up your site and need to get rid of all those test transactions?

  • 🧹 Sweep it clean: Bulk delete test donations and donor records with a single click.

  • 📉 Accurate reporting: Ensure your revenue stats are 100% accurate for launch day.

  • ⚙️ Reset sequences: Automatically resets sequential invoice numbering.

donation form New

🏗️ Visual Donation Form Builder

Building the perfect donation form just got easier. We have completely reimagined how you create forms with a new drag-and-drop interface.

Design Visually, in Real-Time

No coding, no guessing. Just point, click, and build.

Say goodbye to confusing settings pages. You can now edit your form and see exactly what your donors will see, instantly.

  • 🖱️ Drag & Drop: Easily add fields like names, addresses, or file uploads by dragging them exactly where you want them.

  • 🎨 Customize everything: Click any field to tweak labels, placeholders, and requirement settings on the fly.

  • 👁️ Live preview: See your changes immediately as you make them—ensure your form flows perfectly before you hit publish.

Flexible & Powerful

Works with all your existing campaigns.

  • 🧩 Deep customization: Add custom HTML, shortcodes, or CSS classes for advanced branding.

  • ⚙️ Smart fields: Collect exactly what you need with support for dropdowns, checkboxes, dates, and hidden fields.

Leaderboards New

🏆 Donor Leaderboards!

Turn your fundraising into a community event. Recognize your most generous supporters and inspire friendly competition with our new leaderboard tools.

Gamify Your Fundraising

Celebrate your top donors and encourage others to climb the ranks.

Create a public “Hall of Fame” to give your donors the recognition they deserve.

  • 🎨 Two stunning layouts: Choose the List View for a clean, data-rich table or the Card View for a modern, visual grid with avatars.

  • 🥇 Automatic highlights: The top 3 supporters get special Trophy and Crown icons to make them stand out.

  • 🧩 Place it anywhere: Add it to any page using the new Gutenberg Block, or drop it directly into your campaign using the Visual Builder.

Total Customization

You decide what to show and what to hide.

  • ⚙️ Flexible data: Choose to display or hide donation amounts, donor counts, or avatars.

  • 🔄 Lifetime stats: Works seamlessly with Recurring Donations to show a donor’s all-time total impact.

Improvement New templates

🎨 New Templates & List Builder

Launch faster and design better. We’ve added three professional campaign templates and a versatile new content block to help you tell your story.

3 New Campaign Templates

Ready-to-use designs for specific fundraising needs.

Don’t start from scratch. Pick a template tailored to your cause and launch in minutes.

  • 🎄 Holiday Fundraiser: A warm, festive design perfect for year-end giving, toy drives, or food pantries.

  • 🎓 School Fundraiser: Built for PTAs and sports teams. clearly highlights goals like playground upgrades or classroom tech.

  • Church Fundraiser: A trustworthy layout designed for building funds, mission trips, and tithes.

The New “List” Block

Organize your campaign details without writing code.

Make your campaign pages easier to scan and more visually engaging with our new builder block.

  • 📝 Flexible layouts: Choose from 3 distinct styles to display sponsorship levels, donation perks, or project goals.

  • 🎨 Rich customization: Add colorful headlines, support for emojis, and unlimited list items.

  • 👣 Smart footers: Include a built-in footer for extra context or a final Call to Action.