Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Charitable Paystack

Paystack is a leading payment processor in Africa, supporting card and EFT payments with a secure, hosted payment page.

Installation

Installing Charitable Paystack is the same as installing any other Charitable extension. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions.

Activate the gateway

After you have installed and activated the Charitable Paystack plugin, you need to activate it as a payment gateway. If you are on the Plugins page, you can do this directly from there by clicking on the “Activate Paystack gateway” link:

Alternatively, you can activate the gateway through the Payment Gateways settings page:

  1. Go to Charitable > Settings > Payment Gateways
  2. Click on Enable Gateway in the Paystack block.

Settings

To take payments with Paystack, you will need to configure Charitable with your Paystack API keys.

  1. Go to Charitable > Settings > Payment Gateways.
  2. Click on Gateway Settings.

If you don’t have a Paystack account yet, now is the time to set one up: https://paystack.com

Setting up your API keys

Charitable only requires your Paystack API keys to start accepting payments through Paystack.

To find your API keys, go directly to https://dashboard.paystack.com/#/settings/developer. You will need to log in first.

Alternatively, you can find the same page like this:

  1. Log into your Paystack dashboard.
  2. Click on Settings at the bottom of the menu on the left.
  3. Click on API Keys & Webhooks.
  4. Copy and paste your Live Secret Key and Live Public Key settings from Paystack into your Charitable settings.
  5. We recommend also adding your Test Secret Key and Live Secret Key settings while you are here, to allow you to make test payments in Charitable with Test Mode enabled.
  6. Save your Charitable settings.

Add your Webhook URL

On your API configuration page in Paystack, you should also add a webhook URL. This will allow Charitable to update donations when they are paid, fail or are refunded in the Paystack dashboard, and it also allows Charitable to get notified when a renewal donation has been made for a subscription.

The webhook URL should be your website’s domain followed by /charitable-listener/paystack. For example, if your website is https://mynonprofit.org, your webhook URL will be:

https://mynonprofit.org/charitable-listener/paystack

You can use the same URL for the Test Webhook URL and the Live Webhook URL in Paystack.

Still have questions? We’re here to help!

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Improvement New Security

📣 New Security Features

We’ve introduced a suite of new security tools to give you total control over who accesses your forms, plus a new way to tidy up your database.

Advanced Security Suite

Layered protection: Cloudflare, ReCAPTCHA, IP Controls, and Rate Limiting.

We have overhauled our security settings to stop bots without blocking real donors.

  • 🤖 Flexible Protection: Choose between Google reCAPTCHA v3 or the privacy-first Cloudflare Turnstile to block bots invisible.

  • 🚦 Rate limiting: Stop spam floods by limiting how many submissions an IP address can make in a set timeframe.

  • 🛑 Total control: Use the new IP Blacklist to block bad actors instantly, or the IP Whitelist to let your team bypass checks during testing.

The Clean Donation Tool

Go from “Testing” to “Live” in seconds.

Finished setting up your site and need to get rid of all those test transactions?

  • 🧹 Sweep it clean: Bulk delete test donations and donor records with a single click.

  • 📉 Accurate reporting: Ensure your revenue stats are 100% accurate for launch day.

  • ⚙️ Reset sequences: Automatically resets sequential invoice numbering.

donation form New

🏗️ Visual Donation Form Builder

Building the perfect donation form just got easier. We have completely reimagined how you create forms with a new drag-and-drop interface.

Design Visually, in Real-Time

No coding, no guessing. Just point, click, and build.

Say goodbye to confusing settings pages. You can now edit your form and see exactly what your donors will see, instantly.

  • 🖱️ Drag & Drop: Easily add fields like names, addresses, or file uploads by dragging them exactly where you want them.

  • 🎨 Customize everything: Click any field to tweak labels, placeholders, and requirement settings on the fly.

  • 👁️ Live preview: See your changes immediately as you make them—ensure your form flows perfectly before you hit publish.

Flexible & Powerful

Works with all your existing campaigns.

  • 🧩 Deep customization: Add custom HTML, shortcodes, or CSS classes for advanced branding.

  • ⚙️ Smart fields: Collect exactly what you need with support for dropdowns, checkboxes, dates, and hidden fields.

Leaderboards New

🏆 Donor Leaderboards!

Turn your fundraising into a community event. Recognize your most generous supporters and inspire friendly competition with our new leaderboard tools.

Gamify Your Fundraising

Celebrate your top donors and encourage others to climb the ranks.

Create a public “Hall of Fame” to give your donors the recognition they deserve.

  • 🎨 Two stunning layouts: Choose the List View for a clean, data-rich table or the Card View for a modern, visual grid with avatars.

  • 🥇 Automatic highlights: The top 3 supporters get special Trophy and Crown icons to make them stand out.

  • 🧩 Place it anywhere: Add it to any page using the new Gutenberg Block, or drop it directly into your campaign using the Visual Builder.

Total Customization

You decide what to show and what to hide.

  • ⚙️ Flexible data: Choose to display or hide donation amounts, donor counts, or avatars.

  • 🔄 Lifetime stats: Works seamlessly with Recurring Donations to show a donor’s all-time total impact.

Improvement New templates

🎨 New Templates & List Builder

Launch faster and design better. We’ve added three professional campaign templates and a versatile new content block to help you tell your story.

3 New Campaign Templates

Ready-to-use designs for specific fundraising needs.

Don’t start from scratch. Pick a template tailored to your cause and launch in minutes.

  • 🎄 Holiday Fundraiser: A warm, festive design perfect for year-end giving, toy drives, or food pantries.

  • 🎓 School Fundraiser: Built for PTAs and sports teams. clearly highlights goals like playground upgrades or classroom tech.

  • Church Fundraiser: A trustworthy layout designed for building funds, mission trips, and tithes.

The New “List” Block

Organize your campaign details without writing code.

Make your campaign pages easier to scan and more visually engaging with our new builder block.

  • 📝 Flexible layouts: Choose from 3 distinct styles to display sponsorship levels, donation perks, or project goals.

  • 🎨 Rich customization: Add colorful headlines, support for emojis, and unlimited list items.

  • 👣 Smart footers: Include a built-in footer for extra context or a final Call to Action.