Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How to Set Up Cash App in Charitable

Enabling Cash App payments provides your donors with a convenient and secure way to donate quickly from their phones.

This tutorial will guide you through the process of setting up Cash App payments in Charitable.

Cash App payments can be enabled through the Stripe payment gateway within Charitable.

Note: The Cash App payment method is available exclusively for Stripe accounts registered in the United States.

Step 1: Enabling Stripe Payments

Before you can enable Cash App payments, you must first ensure that Stripe is enabled within Charitable.

In your WordPress dashboard, navigate to Charitable » Settings » Payment Gateways tab.

If Stripe is not already enabled, activate it. Then follow our guide to connect your Stripe account to Charitable.

After enabling Stripe and saving your changes, click the ‘Gateway Settings’ button.

This will open the Stripe configuration page where you can manage various payment methods, including Cash App.

Stripe gateway settings

We recommend turning on Test Mode and saving your changes. This will allow you to thoroughly test the payment process without processing real transactions.

Step 2: Accessing Gateway Settings

Inside the Gateway Settings page, enable Cash App from the list of available payment methods. All you have to do is click the toggle siwtch to turn it on.

Enable CashApp

On the same page, you can also configure other Stripe settings like Express Checkout and Stripe Checkout.

You can also choose the layout of your credit card fields and how they appear on your donation form.

Credit card field formats in donation form

Next, you’ll need to add your statement descriptor. This is the description that will appear on your donors’ bank statements. By default, it shows the campaign title.

Below the statement descriptor settings, you’ll find fields to add your Stripe Live Key and Live Publishable Key, as well as your Test Keys if using Test Mode.

Stripe keys

Remember to save your settings by clicking the ‘Save Changes’ button after making any modifications.

Step 3: Testing Your Cash App Setup

Once you’ve saved your settings, it’s time to test your Cash App integration!

Navigate to a campaign page on your website. Initiate a donation to access the donation form.

In the Payment section, you should now see Cash App as a payment option.

Cash App in payment form

If you don’t see it immediately, a dropdown menu with additional payment options will be available.

Select Cash App here.

Dropdown menu for more payment options

A Cash App QR code will appear, prompting you to scan with your phone’s camera to pay. Follow the on-screen instructions to complete the donation.

If you are using test mode, you can simulate a scan.

Scan Cash App page

This will take you to the Cash App Pay test payment page.

Here, you can authorize a test payment and even check a fail test payment.

Cash App Pay test payment

When your payment is successful, you’ll see the donation receipt appear on screen.

Cash App donation receipt

Congratulations! You have successfully set up and tested Cash App via Charitable!

Viewing Your Cash App Donations

Now that you’ve successfully set up Cash App, let’s explore how to view and manage your donations.

You can find all your donation records under Charitable » Donations. Here, all donations are organized neatly for easy access.

Cash App Payment method used in donations tab

You’ll see key information like the donor’s name, the donation amount, the payment gateway used – in this case, Cash App (Stripe), the campaign name, the date of the donation, and the payment status.

If you click to view or edit a specific donation record, you’ll find detailed payment method information, including the specifics of the Cash App transaction. This allows you to easily review and track payments received via this method.

Cash App payment method in donation record

That’s it! You now know how to set up and view your Cash App donations within Charitable.

FAQs – Cash App Payments in Charitable

Here are some frequently asked questions regarding setting up and using Cash App payments in Charitable:

What is Cash App?

Cash App is a secure payment method that allows donors to make donations directly from their phone.

Do I need a separate account to process Cash App?

No, you can process Cash App payments through your existing Stripe account.

What information do you need to provide to enable Cash App?

You will need your Stripe live keys (if applicable) and to ensure Stripe is enabled.

What is a QR code?

A QR code is a code that can be scanned with your phone’s camera to quickly make a payment.

How can I test Cash App Payments?

You can use Stripe’s test mode to simulate a scan and check a success or fail payment.

Where can I view my donation records?

You can view all donations under Charitable » Donations.

Interested in offering more payment options to your donors? See our list of payment integrations »

Still have questions? We’re here to help!

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automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

The moment a supporter makes a gift is when they are most engaged. With the new Brevo integration for Charitable, you can automatically turn those one-time donors into long-term subscribers without touching a single spreadsheet.

Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!

recurring donations updated

💳 Introducing Card Updates: Fix Expired Cards Without Losing Subscriptions!

newExpired or updated credit cards are one of the biggest silent leaks in recurring fundraising. With Card Updates in the Recurring Donations extension, donors can now refresh their payment details directly—keeping their subscription, schedule, and giving history completely intact.

No canceled plans, no lost history, and zero administrative headache for your team.

What’s New:

⚡ 30-Second Self-Service: Donors get a dedicated “Update Card” button in their dashboard that opens Stripe’s secure, PCI-compliant Customer Portal to update card details instantly.

🔒 Scoped & Safe Access: Scoped exclusively to card updates by default, donors can’t accidentally cancel or alter their plans from inside the portal, keeping your webhooks and data in sync.

🤝 Admin-Assisted Support: Helping a donor on the phone? Open their secure Stripe portal in one click from your admin screen or generate a single-use update link to email them.

📋 Automatic Audit Trail: Every payment method update is recorded automatically with a timestamp in both system-wide logs and the individual donor’s profile.

Ready to protect your recurring revenue? Get the Plus or Pro plan and update Recurring Donations to 2.3.0+ and enable “Update Payment Method” under your Settings today!

Integration page builder

Divi Fans Rejoice! Native Divi 5 Campaign Progress Bar Module!

With our new native Divi 5 module, you can anchor your microsites with real-time fundraising stats directly on the visual canvas. Here’s how it works, and why it’s worth turning on today.

Create campaign updates that are VISUAL AND LIVE. You can also:

📊 Campaign Progress Bar: Drop a live progress bar into any Divi 5 layout and show goal progress in real time.

🎨 Deep styling controls: Easily customize the bar and track color, height, and radius to match your brand perfectly.

👁️ Visual Builder ready: Configure and preview everything directly on the Divi canvas as a first-class module.

🔁 Identical rendering: The same exact engine powers this module, meaning consistent design without legacy shims.

✅ Faster launches: Never leave the Divi 5 interface to configure shortcodes or guess how your goal labels will look.

Learn more here.

Integration page builder

👉🏻 New in Charitable: Native Elementor Widgets for Seamless Campaign Building

With native Elementor widgets, you design donation campaigns right alongside the rest of your page without touching code. Here’s how it works, and why it’s worth turning on today.

Create fundraising pages that are VISUAL, NATIVE, AND SHORTCODE-FREE. You can also:

⚡ Mini Donation: Add a compact, high-converting donation widget with preset amounts and full color control.

⏳ Campaign Countdown: Build urgency for a deadline-driven appeal, complete with optional confetti when the goal is hit.

📣 Donation Feed: Prove momentum by showing visitors the social proof of real people giving right now.

🏆 Donor Leaderboard: Celebrate top supporters with gold, silver, and bronze styling to spark friendly giving.

🖼️ Campaign Showcase: Feature multiple campaigns in a landing page grid or carousel, with search, filters, and badges.

Learn more here.