Charitable Documentation

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Donor Management

Recurring Donations

Peer-to-Peer Fundraising

Integrations

Extensions

Fair Pricing That Supports Your Mission

At Charitable, we’ve thoughtfully crafted our pricing with non-profit organizations in mind. Our approach is simple: provide powerful fundraising tools at reasonable prices that work for charitable organizations.

Built With Your Budget in Mind

We understand non-profits need to be careful with every dollar. Every pricing decision we make starts with this understanding. 

We’ve created a pricing structure that’s reasonable and affordable for non-profit budgets, so you can get professional fundraising tools without straining your resources. There are no hidden costs or surprise fees – what you see is what you get. Our transparent pricing means you can plan and budget with confidence.

Every feature we include is purposefully designed to help you raise more than you spend, creating a positive return on investment for your organization.

Sustainable Quality That Grows With You

Your investment in Charitable does more than just keep the lights on – it fuels continuous improvement and innovation. When you succeed, we succeed, and we’re committed to maintaining a platform that exceeds your expectations.

We’ve built our infrastructure to provide enterprise-grade reliability because we know your fundraising can’t afford downtime. Our responsive technical support team is always ready to help, ensuring you never feel stuck or unsupported. We regularly release new features and updates, keeping your fundraising toolkit fresh and effective.

Committed to Your Success

Your success is at the heart of everything we do at Charitable. We believe in building more than just features – we’re building partnerships with our users. That’s why we actively listen to your feedback and incorporate your suggestions into our development roadmap. Your real-world experiences shape the future of our platform.

We’re constantly developing and releasing powerful new features that respond to the evolving needs of non-profit fundraising. Our user experience team works tirelessly to make every aspect of the platform more intuitive and efficient, saving you valuable time and resources.

We create comprehensive resources, guides, and training materials to help you make the most of every feature. Our blog, knowledge base, and customer success team are dedicated to sharing best practices and strategies that can amplify your fundraising efforts.

Frequently Asked Questions About Charitable Pricing

Do you offer special non-profit discounts?

We don’t offer special non-profit discounts because we’ve taken a thoughtful approach to pricing from the start. Rather than offering complex discount programs, we’ve designed our base pricing to be reasonable and affordable for anyone who wants to raise funds including individuals, small non-profits, and bigger charitable causes. This means:

  • Every organization gets access to professional fundraising tools at fair prices
  • Our pricing structure already considers the unique budgetary needs of non-profits
  • We focus on delivering maximum value through comprehensive features and support
  • Your investment directly supports continuous platform improvements that help you raise more

Does your pricing change based on organization size?

Our pricing stays fair whether you’re small or large. With every plan, you can create unlimited campaigns and have unlimited donors. We believe every non-profit should have access to quality fundraising tools, whether you’re just starting or running multiple campaigns. As you grow, our value grows with you.

Are there any other costs to know about?

We believe in being clear about costs. If you’re using the Lite version, the plugin is free to use but you’ll incur a 3% platform fee + your payment gateway fee for every transaction.

When you upgrade to the premium plugin, the platform fee goes away. The only additional costs you might encounter are payment processing fees, which are standard across the industry and go directly to payment processors.

Can we upgrade or downgrade our plan as needed?

Absolutely. We understand that your needs may change over time. You can adjust your plan at any time, and we’ll prorate any difference. This flexibility ensures you’re always on the most appropriate plan for your organization.

Do you offer a trial period or money-back guarantee?

Yes, we want you to be confident in your choice. We offer a 14-day risk-free trial period so you can experience the full platform and ensure it meets your needs.

Are in need of support? Have a question? If you are a lite/free user of Charitable, you can reach out to our team on the WordPress.org support forums and our team will respond in a timely fashion. If you have an active license, feel free to reach out us directly for priority support.

Stay Connected for More Nonprofit Resources

For more tutorials and videos tailored to nonprofits, subscribe to our YouTube channel. We regularly publish expert tips, step-by-step guides on online donations, fundraising strategies, and practical resources to help your organization succeed.

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🎥 Watch step-by-step tutorials and success stories
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👩🏽‍💻 Connect with our community and get daily nonprofit insights
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👀 Insightful & fun videos to help you grow your cause
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🌎 Subscribe and follow for general fundraiser tips
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Powerful Fundraising Resources

🤖 Use Charitable with Your AI Assistant

See Charitable + AI →

⬇️ Download proven strategies, campaign ideas, and expert tools
Get the Fundraising Kit →  

💸 Get Free Fundraising Resources
Head to the Charitable Fundraising Hub →

🤔 Got questions about Charitable?
Charitable FAQs →

🏎️ Take Charitable for a spin
Create your Charitable Demo →

Understand non-profit terms and jargon
Non-Profit Glossary →

% Looking for non-profit deals and discounts?
Best Non-Profit Deals and Discounts →

Still have questions? We’re here to help!

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Donations Improvement

📊 Your Pro Dashboard Can Now Compare, Export, and Score!

Most fundraising dashboards only tell you how much you have raised. Charitable Pro 1.8.19 rebuilds the dashboard and the Reports Overview around the harder questions: whether anything is broken, whether this period beat the last one, and which single change would make the most difference today. Why this is important:

  • 📈 Every figure has a trend: Pick a period and the tiles and the chart move together, with each total shown against the previous period.
  • 🗓️ Charts that stay readable: Short ranges group donations day by day, while longer ranges group by week or month, so a full year reads as a curve instead of a flat line.
  • 🔀 Compare any 2 periods: Not just consecutive ones, so you can ask how this December did against last December. That matters because fundraising is seasonal.
  • 📤 Export the whole summary: Send the full overview out as CSV or PDF, ready for a board pack or a funder report.
  • 🎯 Score your setup for free: Have your fundraising setup scored, so the one change worth making next is the one you can see.

Check out our announcement here.

Feature New

🎟️ Introducing Charitable Events: Sell Tickets Inside Your Campaigns!

Most nonprofits sell event tickets in one tool and collect donations in another, which leaves two sets of reports and a manual match at the end of the year. Charitable Events brings both together, selling tickets through the same donation forms and payment gateways you already run in Charitable. Why this is important:

  • 🎟️ Every ticket is a donation: Ticket sales run through the gateway you already use and count toward the campaign goal, with everything managed under Charitable » Events.
  • 📱 QR check-in from any phone: Each attendee gets their own QR code on the receipt, and volunteers scan at the door through a check-in link that needs no WordPress account.
  • 🧾 Receipts ready for tax time: Give each ticket type a fair market value, and Charitable puts the correct tax-deductible amount on every donor receipt.
  • 📋 Attendee details at checkout: Ask every guest for a meal choice, shirt size, or access needs, with a separate attendee record created for each ticket.
  • 🗓️ Blocks and calendars included: Three editor blocks plus Sugar Calendar and The Events Calendar support put your events where supporters already look.

Check out our announcement here.

ai New

🚀 Unleash AI Power in Charitable!

Your AI assistant can now build, edit, and manage your Charitable fundraising campaigns directly — just by asking. With Charitable Pro adding write support for the WordPress Abilities API, tools like ChatGPT, Claude, and Cursor can handle full administrative actions safely through MCP. Why this is important:

  • 🤖 Campaign creation in plain language: Prompt your assistant with a goal like “Set up a fundraiser for the shelter with a $5,000 goal”, and it builds a real draft campaign complete with suggested donation tiers.
  • 🎨 Instant donation form tweaks: Add custom fields, change button colors, or reorder elements without diving into form settings.
  • 📝 Offline gift logging: Tell your assistant about cash or check gifts, and it will match donor emails and record transactions into your history.
  • 🛡️ Safety and control by default: Write access stays strictly off until turned on in Charitable » Tools » AI MCP, keeping read-only reporting safe by default.
  • 📜 Full audit logging: Every change made by an AI assistant is tracked under Charitable » Tools » Logs, so you always know who (or what) updated your site.

Check out our announcement here.

Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

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