Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Fair Pricing That Supports Your Mission

At WPCharitable, we’ve thoughtfully crafted our pricing with non-profit organizations in mind. Our approach is simple: provide powerful fundraising tools at reasonable prices that work for charitable organizations.

Built With Your Budget in Mind

We understand non-profits need to be careful with every dollar. Every pricing decision we make starts with this understanding. 

We’ve created a pricing structure that’s reasonable and affordable for non-profit budgets, so you can get professional fundraising tools without straining your resources. There are no hidden costs or surprise fees – what you see is what you get. Our transparent pricing means you can plan and budget with confidence.

Every feature we include is purposefully designed to help you raise more than you spend, creating a positive return on investment for your organization.

Sustainable Quality That Grows With You

Your investment in WPCharitable does more than just keep the lights on – it fuels continuous improvement and innovation. When you succeed, we succeed, and we’re committed to maintaining a platform that exceeds your expectations.

We’ve built our infrastructure to provide enterprise-grade reliability because we know your fundraising can’t afford downtime. Our responsive technical support team is always ready to help, ensuring you never feel stuck or unsupported. We regularly release new features and updates, keeping your fundraising toolkit fresh and effective.

Committed to Your Success

Your success is at the heart of everything we do at WPCharitable. We believe in building more than just features – we’re building partnerships with our users. That’s why we actively listen to your feedback and incorporate your suggestions into our development roadmap. Your real-world experiences shape the future of our platform.

We’re constantly developing and releasing powerful new features that respond to the evolving needs of non-profit fundraising. Our user experience team works tirelessly to make every aspect of the platform more intuitive and efficient, saving you valuable time and resources.

We create comprehensive resources, guides, and training materials to help you make the most of every feature. Our blog, knowledge base, and customer success team are dedicated to sharing best practices and strategies that can amplify your fundraising efforts.

Frequently Asked Questions About Charitable Pricing

Do you offer special non-profit discounts?

We don’t offer special non-profit discounts because we’ve taken a thoughtful approach to pricing from the start. Rather than offering complex discount programs, we’ve designed our base pricing to be reasonable and affordable for anyone who wants to raise funds including individuals, small non-profits, and bigger charitable causes. This means:

  • Every organization gets access to professional fundraising tools at fair prices
  • Our pricing structure already considers the unique budgetary needs of non-profits
  • We focus on delivering maximum value through comprehensive features and support
  • Your investment directly supports continuous platform improvements that help you raise more

Does your pricing change based on organization size?

Our pricing stays fair whether you’re small or large. With every plan, you can create unlimited campaigns and have unlimited donors. We believe every non-profit should have access to quality fundraising tools, whether you’re just starting or running multiple campaigns. As you grow, our value grows with you.

Are there any other costs to know about?

We believe in being clear about costs. If you’re using the Lite version, the plugin is free to use but you’ll incur a 3% platform fee + your payment gateway fee for every transaction.

When you upgrade to the premium plugin, the platform fee goes away. The only additional costs you might encounter are payment processing fees, which are standard across the industry and go directly to payment processors.

Can we upgrade or downgrade our plan as needed?

Absolutely. We understand that your needs may change over time. You can adjust your plan at any time, and we’ll prorate any difference. This flexibility ensures you’re always on the most appropriate plan for your organization.

Do you offer a trial period or money-back guarantee?

Yes, we want you to be confident in your choice. We offer a 14-day risk-free trial period so you can experience the full platform and ensure it meets your needs.

Are in need of support? Have a question? If you are a lite/free user of Charitable, you can reach out to our team on the WordPress.org support forums and our team will respond in a timely fashion. If you have an active license, feel free to reach out us directly for priority support.

Still have questions? We’re here to help!

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What's New In Charitable

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Campaigns New

⏳ Campaign Countdown: Drive Urgency and Lift Donations

Urgency is one of the most powerful tools in fundraising! Meet Campaign Countdown—a live, real-time timer built to turn procrastination into immediate generosity.

campaign_countdown_animation

What’s New:

⏱️ Live, Real-Time Urgency: Beautifully track days, hours, minutes, and seconds down to your campaign’s deadline w/ live-updating visual countdowns.

🎨 Tailored to Your Look: Choose between Boxed bordered tiles or a clean, single-line Inline display. Match your theme instantly with font and deep color controls.

🛠️ Place it Anywhere: Drop the countdown anywhere you like using the Campaign Builder field, a dedicated Gutenberg block, or a simple shortcode.

🚨 Smart Expiry Actions: Total control over the end state—choose to automatically replace the timer with a custom message, freeze it at zero, and more.

Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.

Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.