GOCARDLESS

Allow donors to pay without a credit or debit card

Save on transaction costs with GoCardless, a payment gateway laser-focused on helping your donors pay through Direct Debit or bank transfer methods such as ACH.

GoCardless integrates with Direct Debit schemes around the world:

  • Bacs — United Kingdom & Channel Islands, Isle of Man, Gibraltar.
  • SEPA Core — Åland Islands, Austria, Belgium, Cyprus, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Monaco, Netherlands, Portugal, Réunion, San Marino, Slovakia, Slovenia, Spain, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon
  • ACH — United States
  • Autogiro — Sweden
  • Betalingsservice — Denmark
  • BECS — Australia
  • BECS NZ — New Zealand
  • PAD — Canada

Save on transaction fees

When you access card payments through other payment gateways, the fee you’re charged tends to be around 2.5%-3%. With GoCardless, the fee is closer to 1%, meaning significant savings for your non-profit. You can check the current transaction costs on the GoCardless website:

https://gocardless.com/pricing/

Better yet, you can combine this with our Fee Relief extension to allow your donors to give a little extra to pay for the GoCardless fees.

Secure off-site payments

GoCardless payment page screenshot

After completing the donation form on your website, donors will be redirected to a payment page which is hosted by GoCardless. This keeps payments secure, with all sensitive data handled by GoCardless.

Accept recurring donations with GoCardless

Charitable GoCardless works seamlessly alongside our Recurring Donations plugin, so you can accept recurring donations with GoCardless.

GoCardless supports weekly, monthly, quarterly, semi-annually and annually recurring donations, with no additional steps needed to set this up.

Keep your donors’ details private

Unlike other donation platforms, Charitable allows you to integrate with GoCardless without needing to connect through a partner account.

Why is this important? Connecting through a partner account requires you to share extensive access to your account with your donation platform, granting them access to your donors’ details and transactions.

As a privacy-centric donation plugin, Charitable provides easy step-by-step instructions to connect to GoCardless securely without compromising on your donors’ privacy.

More information

Get started with the Charitable GoCardless setup guide.

Minimum requirements:

  • PHP 7.2+
  • Charitable 1.6.55+

Frequently Asked Questions

See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

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Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

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Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

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Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.

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Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.

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Addon Donations Improvement

🎈Recurring Donations 2.0: Smarter Automation, Better Recovery, and More Control

We’ve completely rebuilt our Recurring Donations system to help you grow your reliable income stream while giving you (and your donors) more powerful tools than ever before.

What’s New:

🔒 Recurring-Only Campaigns: You can toggle “Recurring Only” mode in the campaign builder to hide the one-time option entirely, ensuring your supporters stay focused on long-term commitment.

📧 Automatic Payment Recovery: Our new Payment Failed Email fires automatically the moment a subscription fails.

🛠️ Self-Service Donor Control:The new Cancel Subscription Button appears directly in the donor dashboard, allowing supporters to pause or end their recurring gifts on their own terms—reducing your admin burden and payment disputes.

📊 Real-Time Revenue Insights: Track your growth, monitor active subscriptions, and see exactly how much predictable support is coming in each month at a glance.

Our new Recurring Donations addon gives you the professional-grade tools you need to grow your mission.

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