DONOR DASHBOARD

Give Donors A Self-Service Portal and Save Hours of Admin Work

Let donors manage their own profiles, update payment methods, and access donation history through a self-service portal – reducing your workload while improving donor satisfaction and retention.

Self-Service Portal

Donation Management

Receipt Download

Recurring Subscriptions

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Everything Donors Need to Manage Their Giving in One Place

Give your supporters a complete self-service experience with features that make donating easier while reducing time spent on donor support requests.

Easy Login

Donors can log into their own portal. Set it up in a few clicks – no coding.

Profile Updates

Let donors update their own contact, address, and social links, keeping your database accurate.

Payment Method Management

Supporters can add, update, or remove payment methods on file.

Recurring Donation Control

Give donors the power to adjust, pause/resume, or cancel their recurring gifts without contacting you.

Password Reset

Secure password recovery lets donors regain account access independently without support tickets.

Privacy Settings

Donors choose what information appears publicly and what stays private on their profile.

Custom Fields

Add new fields to donor profiles according to the information you’d like to collect from donors.

Campaign Tracking

Supporters see which campaigns they’ve contributed to and track their impact over time.

Mobile-Friendly Access

Your donor dashboard works perfectly on any device so supporters can manage giving anywhere.

Email Magic Link

Allow donors to access their dashboard via email magic link without requiring a WordPress login.

Fundraiser Management

Supporters who create peer-to-peer campaigns can manage their fundraising pages from their dashboard.

Setup Wizard

You get a guided tour and a setup wizard to help you get started.

Charitable Has 1+ Million Downloads!

Trusted by millions to power successful fundraising campaigns. Try Charitable risk-free today.

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✅ 14-day money-back guarantee

✅ Transparent pricing

✅ Code-free setup

See The Donor Dashboard In Action

Why You’ll ❤️ The Donor Dashboard From Charitable

There’s a reason Charitable has 1+ million downloads and is trusted by non-profits around the world. It’s the only all-in-one donation solution at an incredibly affordable rate – saving you time while keeping supporters happy and engaged. Here’s why you’ll love how effortless the donor dashboard is with Charitable:

Self-Service Options

Save Hours Every Week on Support Requests

Your team spends too much time answering the same questions. Donor emails asking for receipts, wanting to update payment methods, or needing donation history.

With our donor dashboard, supporters handle these tasks themselves. They download their own receipts, update their information, and manage recurring donations without contacting you. You’ll spend less time on administrative work and more time on what matters most.

Self-Service Tools

Automated Receipts

Reduced Support Emails

No-Code Setup

Launch Your Portal Without Technical Headaches

Setting up a donor portal usually requires developers, expensive custom coding, and weeks of testing. Most nonprofits can’t afford that investment or don’t have the technical skills on staff.

Charitable’s donor dashboard works right out of the box. Install the plugin, activate the feature, and your donors get instant access. No coding needed, no technical expertise required. You’ll have a professional donor portal running in minutes, not months.

Quick Setup

No Coding Required

Works Immediately

Updated Payment Information

Reduce Cancelled Donations with Simple Payment Updates

Recurring donations often fail because credit cards expire or payment details change. When donors can’t easily update their information, they abandon their recurring gifts rather than reaching out for help.

Your donor dashboard lets supporters update payment methods in seconds. They can swap expired cards, change billing addresses, or update bank details without any hassle. You’ll keep more recurring donors active and reduce the revenue you lose to payment failures.

Easy Payment Updates

Fewer Failed Donations

Higher Retention Rates

Organized Donor Data

Get The Data You Need With Custom Fields & Tags

Add custom fields that appear in your donation form and donor profile. This enables you to get the information you need to personalize your donor’s experience.

You can add notes to donor profiles that only you can view. Plus, you can create and assign tags like “important” or “flood relief” to categorize donors and make them easily searchable.

Custom Fields

Organized Data

Profile Management

Get Started With The Donor Dashboard→

LOG - Subscription Reminder Notice Sent | Charitable

Belinda Martin

“…others were charging 5% and more for every donation, but with Charitable there are no fees for donations, so we were able to run a number of fundraising campaigns with all the money going to the charity.”

Stuart Robinson

“Really useful plugin. I wanted to extend the functionality of it a wee bit and the code was very easy to work with and adapt. Really great response from the developer and it looks like fantastic updates are being added all the time.”

Multilingual Fundraising Campaigns with TranslatePress | Charitable

Paul Lawley-Jones

“I’d like to thank you both for making such a great tool at such a great cost. It’s literally 24 times cheaper than the platform we were using before I came on board.”

Stephen Weinberg

“This plugin is exactly what our small, parent-run organization needed… Easy to set up. Easy to customize (as long as you can handle just a tiny bit of code). And superior support! Thanks so much for this full-featured software.”

Charitable Donor Dashboard –
Frequently Asked Questions

Do you have a question about the Donor Dashboard? See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

How much does Charitable cost?

Charitable Lite is completely free to get started. Pro plans begin at an affordable annual rate of $69 with no transaction fees ever. You can choose the plan that fits your non-profit’s needs and budget. We don’t charge commission with Charitable Pro, so you keep 100% of donations raised.

Can donors access their dashboard on mobile devices?

Yes, the donor dashboard works perfectly on phones and tablets. Your supporters can manage their giving from anywhere at any time.

Can donors manage their recurring donations themselves?

Yes, donors can pause, resume, or cancel recurring donations directly from their dashboard. They can also update payment methods without contacting you.

Is the donor information secure?

Absolutely. Charitable uses industry-standard security protocols to protect donor data. Payment details are never stored on your site and all information is encrypted.

Does the donor dashboard work with all payment gateways?

The donor dashboard works with all payment gateways supported by Charitable, including Stripe, PayPal, Authorize.Net, and others.

Will donors need to create an account?

Donors can create an account to access their dashboard, or one is automatically created when they make their first donation. They simply set a password to log in.

Can I customize what donors see in their dashboard?

Yes, you control which features appear in the donor dashboard. You can enable or disable specific options to match your organization’s needs.