Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Charitable Braintree

Braintree is a payment service created by PayPal that allows you to accept donations securely on your website, while giving your donors the flexibility of paying via PayPal, Venmo (in the US), credit or debit cards, or digital wallets such as Google Pay and Apple Pay.

Installation

Installing Charitable Braintree is the same as installing any other Charitable extension. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions.

Activate the gateway

After you have installed and activated the Charitable Braintree plugin, you need to activate it as a payment gateway. If you are on the Plugins page, you can do this directly from there by clicking on the “Activate Braintree gateway” link:

Activate Braintree

Alternatively, you can activate the gateway through the Payment Gateways settings page:

  1. Go to Charitable > Settings > Payment Gateways
  2. Click on Enable Gateway in the Braintree block.

Settings

To take payments with Braintree, you will need to configure Charitable with your Braintree settings.

  1. Go to Charitable > Settings > Payment Gateways.
  2. Click on Gateway Settings.

If you don’t have a Braintree account yet, now is the time to set one up: https://www.braintreepayments.com/

Setting up your API keys

When you first log into your Braintree account, or if you have never made any transactions through it, you will see your Merchant ID, Public Key and Private Key displayed immediately once you sign in:

Copy and paste these keys into your Charitable settings.

If you do not see this when you log into your Braintree account, you can follow the instructions below to find the relevant details:

  1. In the top right corner of your Braintree dashboard, click on the gear icon and then click on API.
  2. You’ll find your public key under the “API Keys” section at the top. If no API keys appear, click Generate New API Key.
  3. Click on the View link in the Private Key column. On the following screen, you will see your Private Key, Merchant ID and Public Key listed.
Copy and paste your Public Key Private Key and Merchant ID to your Charitable Braintree settings

Using Braintree in Test Mode

To test out how Braintree works, we recommend testing it first with a sandbox account. You can create a sandbox account at https://sandbox.braintreegateway.com

You will find your Public Key, Private Key and Merchant ID in the same way as for a live account (see instructions above). Copy and paste these into the “Test Mode Settings” section in your Charitable Braintree settings.

Setting up additional payment methods

Besides card payments, you can accept payments made with PayPal, Venmo (US only), Apple Pay and Google Pay.

In order to accept these payment methods, you will need to activate the payment methods in Braintree as well as in your Charitable settings.

Step 1: Enable payment methods in Braintree

  1. In the top right corner of your Braintree dashboard, click on the gear icon and then click on Processing.
  2. On the Processing page, enable any payment methods you wish to add support for. Charitable’s integration currently supports PayPal, Venmo, Apple Pay and Google Pay.

Note: Venmo is only available for US-based Braintree accounts, so you may not see it as an option to be enabled.

Step 2: Enable payment methods in Charitable

Once you have enabled the payment methods in Braintree, you can activate them in Charitable by simple checking the box:

Enable 3D Secure

Charitable integrates seamlessly with Braintree’s 3D Secure 2 functionality, which reduce fraud, improve security and helps meet Strong Customer Authentication (SCA) requirements. To enable it, simply check the box:

Recurring Donations setup

If you are using Braintree alongside our Recurring Donations extension, there are some additional setup steps.

Create a recurring billing plan

In order to create a recurring donation through Braintree, you need to have a billing plan. When someone starts a recurring donation, a subscription will be created for them, using this plan.

Note: Even though the plans you create in Braintree will have a set price, this is a default value. For individual subscriptions, a donor subscription can override these values. For this reason, it’s possible to use a single recurring billing plan for all recurring donations of the same period created through your website.

To create a billing plan in your Braintree dashboard:

  1. In the top navigation, click on Subscriptions.
  2. At the top of the page, click on Plans.
  3. If you are creating a new plan, click on + Create A Plan; if you are adding a new plan, click on + New Plan.
  4. For the plan settings, enter your plan’s name, default price, currency, and billing frequency. You may also prefer to specify a plan ID and description, though both are optional. All other settings should be left empty or unchanged.
  5. Click on Create.

Once you have created your plan, return to your website’s dashboard and navigate to the Braintree settings page (Charitable > Settings > Payment Gateways > Braintree Gateway Settings). Scroll down to the “Recurring Billing” section:

Billing plans with Braintree

Select the default billing plans you would like to use for each recurring donation period, both for Live Mode and Test Mode. For test mode, you will need to create billing plans in your Braintree sandbox dashboard.

Using different plans for different campaigns

You may find it useful to define different recurring billing plans for different campaigns. For example, this can make it easier for you to find all recurring donations to a specific campaign in your Braintree dashboard.

To do this, you will first need to create as many plans as you require in your Braintree dashboard by following the steps described above. You can leave the default plan settings in Charitable unchanged.

To change the recurring billing plan used for a specific campaign, edit the campaign in your WordPress dashboard. Under the “Recurring Donations” section, select your preferred billing plan to use for the campaign. Note that there are separate settings for Live and Test Mode.

Adding a webhook

When a donor has a recurring donation, Braintree can send notifications to your website via a webhook whenever important subscription-related events happen, such as:

  • A renewal has been charged
  • The recurring donation has been cancelled
  • Braintree failed to process the most recent renewal

Without a webhook, Charitable would not be alerted to these events, so it is important to add a webhook.

  1. In the top right corner of your Braintree dashboard, click on the gear icon and then click on API.
  2. Click on the Webhooks link at the top.
  3. Click + Create a New Webhook to add your webhook.
  4. For “Destination URL”, enter your website URL appended by /charitable-listener/braintree/. For example, if your website is example.com, your Destination URL will be https://example.com/charitable-listener/braintree/.
  5. Under “Notifications”, check all options under “Subscription”.
Add a webhook and set it up to receive notifications for all subscription related events

Once you have added the webhook, click on Check URL to make sure the webhook is set up properly and can reach your website. Your server should respond with a 200 status.

If you are using the Braintree Sandbox to test things out, we also recommend adding a webhook in your sandbox account, following the same process.

Still have questions? We’re here to help!

Last Modified:

What's New In Charitable

🔔 Subscribe to get our latest updates
📧 Subscribe to Emails

Email Subscription

Join our Newsletter

We won’t spam you. We only send an email when we think it will genuinely help you. Unsubscribe at any time!

Integration New

👉🏻 New Divi Integration In Charitable Pro

Bring the power of Charitable directly into your favorite page builder and maintain total creative control with our brand-new Divi integration.

The Ultimate Design Experience

No more switching back and forth or relying on complex shortcodes. Use dedicated Divi modules to build, style, and launch high-converting donation pages without ever leaving the Divi Builder.

⚡ Native Divi Modules: Effortlessly drag and drop your donation forms, progress bars, and campaign details exactly where you want them.

⚙️ Visual Customization: Tweak colors, fonts, and spacing using Divi’s familiar design settings to ensure your fundraiser matches your brand perfectly.

🚀 Live Visual Editing: See your changes in real-time. What you see in the builder is exactly what your donors will see, ensuring a seamless giving experience every time.

donation form New

👉🏻 New Campaign Selector For Donation Forms

Take your campaign management to the next level. Find the perfect fundraiser for any page and stay in your creative flow with our new Campaign Selector integration.

The Ultimate Selection Tool

No more hunting for IDs or creating one page for every donation form. Use the new Campaign Selector to allow users to switch to a campaign with no code.

⚡ Instant Search: Quickly find any campaign leaving your page or post.

⚙️ Editor Agnostic: Whether you’re using the Block Editor, Elementor, or WPBakery, selecting your campaigns is now a unified experience.

🚀 Real-Time Previews: See exactly which campaign you’ve selected instantly, ensuring your donors always see the right cause.

Integration New

WordPress Command Palette Integration

Take your fundraising workflow to the next level. Speed up your site management and stay in your creative flow with our new WordPress Command Palette integration.

Supercharge Your Workflow
Navigate your fundraising dashboard faster than ever.

The Ultimate Keyboard Shortcut Hit Cmd + K (or Ctrl + K) to launch the Command Palette and manage your campaigns instantly.

⚡ Instant Navigation: Jump directly to your Campaigns, Donations, or Settings from anywhere in the editor.

➕ Quick Create: Start a new fundraising campaign or add a manual donation with a single command.

Efficiency Redefined
The tools you need, exactly when you need them.

⚙️ Contextual Actions: See relevant Charitable commands based on whether you’re editing a page or viewing your reports.

🚀 Seamless Integration: Built directly into the WordPress core experience for a lightweight, native feel.

Improvement New Security

📣 New Security Features

We’ve introduced a suite of new security tools to give you total control over who accesses your forms, plus a new way to tidy up your database.

Advanced Security Suite

Layered protection: Cloudflare, ReCAPTCHA, IP Controls, and Rate Limiting.

We have overhauled our security settings to stop bots without blocking real donors.

  • 🤖 Flexible Protection: Choose between Google reCAPTCHA v3 or the privacy-first Cloudflare Turnstile to block bots invisible.

  • 🚦 Rate limiting: Stop spam floods by limiting how many submissions an IP address can make in a set timeframe.

  • 🛑 Total control: Use the new IP Blacklist to block bad actors instantly, or the IP Whitelist to let your team bypass checks during testing.

The Clean Donation Tool

Go from “Testing” to “Live” in seconds.

Finished setting up your site and need to get rid of all those test transactions?

  • 🧹 Sweep it clean: Bulk delete test donations and donor records with a single click.

  • 📉 Accurate reporting: Ensure your revenue stats are 100% accurate for launch day.

  • ⚙️ Reset sequences: Automatically resets sequential invoice numbering.

donation form New

🏗️ Visual Donation Form Builder

Building the perfect donation form just got easier. We have completely reimagined how you create forms with a new drag-and-drop interface.

Design Visually, in Real-Time

No coding, no guessing. Just point, click, and build.

Say goodbye to confusing settings pages. You can now edit your form and see exactly what your donors will see, instantly.

  • 🖱️ Drag & Drop: Easily add fields like names, addresses, or file uploads by dragging them exactly where you want them.

  • 🎨 Customize everything: Click any field to tweak labels, placeholders, and requirement settings on the fly.

  • 👁️ Live preview: See your changes immediately as you make them—ensure your form flows perfectly before you hit publish.

Flexible & Powerful

Works with all your existing campaigns.

  • 🧩 Deep customization: Add custom HTML, shortcodes, or CSS classes for advanced branding.

  • ⚙️ Smart fields: Collect exactly what you need with support for dropdowns, checkboxes, dates, and hidden fields.