DONATION RECOVERY WORDPRESS PLUGIN

Stop Losing Donations to Abandoned Forms Forever

Win back incomplete donations automatically. Charitable detects abandoned forms and sends personalized recovery emails – built right in, no third-party tools needed.

Automatic Recovery

Pre-Filled Forms

Built-In Reports

Zero Setup Hassle

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Recover Lost Donations Without Lifting a Finger

Get powerful, built-in donation recovery tools that automatically bring donors back to finish what they started!

Automatic Abandonment Detection

Charitable detects when a donor leaves without completing their gift.

Smart Email Recovery

A personalized recovery email is sent automatically about one hour after abandonment.

Pre-Filled Return Forms

Donors return to their exact form with name, email, and amount already filled in.

One-Click Campaign Setup

Enable donation recovery in under two minutes – no developer needed.

Campaign-Level Control

Choose exactly which campaigns participate in recovery tracking.

Built-In Unsubscribe Protection

Every recovery email includes a one-click unsubscribe with automatic suppression.

Dedicated Recovery Reports

See tracked sessions, recovered donations, and total revenue in one clear dashboard.

Customizable Email Templates

Override the default recovery email to match your organization’s branding and voice.

No Third-Party Tools Required

Everything runs inside Charitable – no external services or complicated integrations needed.

Why You’ll Love Donation Recovery with Charitable

Charitable offers a simple, affordable way to automatically recover lost donations and boost your fundraising results.

Récupération des dons abandonnés

Turn Abandoned Donations Into Completed Gifts

Between 50 and 70% of donors who start a form never finish it. That’s not a small number – that’s a significant chunk of revenue walking out the door.

Donation Recovery automatically catches those moments and brings donors back. You don’t have to do anything after setup. Charitable handles every step in the background.

The donor gets a friendly, personalized email with a direct link back to their pre-filled form. One click, a few seconds to confirm, and the gift is complete.

Automatic Detection

Personalized Emails

Higher Completion Rates

Quick Setup

Get Up and Running in Under Two Minutes

You shouldn’t need a developer to recover lost donations. With Charitable, you don’t.

Head to Charitable → Settings → General → Donation Recovery, check one box, select your campaigns, and save. That’s the entire setup process.

There are no integrations to configure and no third-party accounts to create. It works right out of the box.

One-Click Activation

No Developer Needed

Zero Ongoing Maintenance

Campaign Control

Keep Full Control Over Every Campaign

Not every campaign needs recovery tracking. Charitable lets you choose exactly which ones participate.

Check the ones you want or enable automatic inclusion for new campaigns going forward.

You stay in control without doing extra work. Everything is visible and manageable from one simple panel.

Campaign-Level Settings

Auto-Include New Campaigns

Clear Recovery Metrics

Recovery Reporting

See Exactly What You’re Recovering

You can’t improve what you can’t measure. Charitable’s dedicated Donation Recovery reports tab gives you the full picture.

See how many sessions were tracked, how many were abandoned, how many donors returned, and how much revenue was recovered. Filter by date range or drill into individual donor session details.

A recovery summary also appears on the main Reports Overview tab. Your recovered revenue is always visible right alongside your total donation numbers.

Dedicated Reports Tab

Date Range Filters

Revenue Tracking

Confiance des donateurs

Protect Donor Trust at Every Step

Donors trust you with their information. Charitable’s Donation Recovery was built with that trust in mind.

Every recovery email includes a one-click unsubscribe link. Donors who opt out are added to a suppression list automatically. You never have to manage it manually.

No donor is ever contacted again after opting out. It’s respectful, compliant, and completely hands-off for your team.

Built-In Unsubscribe

Automatic Suppression List

Donor-First Design

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✓ 14-day money-back guarantee ✓ No transaction fees ✓ Keep 100% of your donations

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LOG - Notification de rappel d'abonnement envoyée | Charitable

Belinda Martin

«…d'autres facturaient 5 % et plus pour chaque don, mais avec Charitable, il n'y a aucuns frais pour les dons, nous avons donc pu mener un certain nombre de campagnes de collecte de fonds avec tout l'argent allant à l'association. »

Stuart Robinson

«Un plugin vraiment utile. Je voulais étendre un peu sa fonctionnalité et le code était très facile à travailler et à adapter. Une excellente réponse du développeur et il semble que des mises à jour fantastiques soient ajoutées tout le temps. »

Campagnes de collecte de fonds multilingues avec TranslatePress | Charitable

Paul Lawley-Jones

« Je tiens à vous remercier tous les deux d'avoir créé un outil aussi formidable à un coût aussi avantageux. C'est littéralement 24 fois moins cher que la plateforme que nous utilisions avant mon arrivée. »

Stephen Weinberg

« Ce plugin est exactement ce dont notre petite organisation dirigée par des parents avait besoin… Facile à installer. Facile à personnaliser (tant que vous pouvez gérer un tout petit peu de code). Et un support supérieur ! Merci beaucoup pour ce logiciel complet. »

Donation Recovery
Frequently Asked Questions

Do you have a question about Charitable’s Donation Recovery? See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

What is Donation Recovery and how does it work?

Donation Recovery automatically detects when a donor starts filling out a form but doesn’t complete it. About one hour later, Charitable sends them a personalized email with a link back to their pre-filled form. They click, confirm their payment details, and the gift is done. Learn more about Donation Recovery »

Which Charitable plan includes Donation Recovery?

Donation Recovery is available on the Pro and Elite plans of Charitable Pro, starting with version 1.8.13.5. There are no transaction fees on any Charitable plan – you keep 100% of every donation you receive.

How long does it take to set up Donation Recovery?

Under two minutes. Go to Charitable → Settings → General → Donation Recovery, check the enable box, select your campaigns, and save.

Can I choose which campaigns use Donation Recovery?

Yes. The Campaign Recovery Scope panel lets you select exactly which campaigns participate, so you can test recovery on specific campaigns before rolling it out site-wide.

What does the donor experience look like?

The donor receives a friendly email with a personalized Complete My Gift button. Clicking it brings them back to a pre-filled form with their information already in place – they just confirm payment and they’re done.

Charitable offre-t-il une garantie de remboursement ?

Sure. We are confident you’ll be delighted with Charitable. But, if you’re unhappy for any reason or have a rare issue we can’t resolve, you’ll get a full refund within 14 days of the purchase date.

Obtenez le meilleur plugin de collecte de fonds WordPress dès aujourd'hui

Rejoignez plus de 10 000 propriétaires de sites web avisés qui font confiance à Charitable pour leurs sites de dons.

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Chaque don, inscription de donateur et jalon de campagne peut désormais déclencher un flux de travail automatisé en toute transparence.

Quoi de neuf :

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Modèles