Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

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Donor Management

Recurring Donations

Peer-to-Peer Fundraising

Integrations

Extensions

Charitable Windcave

Windcave is a payment gateway available in New Zealand, Australia, North America, Asia, the UK and Europe, supporting payments in more than 20 currencies.

Installation

Installing Charitable Windcave is the same as installing any other Charitable extension. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions.

Getting started

Once you have installed and activate Charitable Windcave, you need to add your Windcave account details to start accepting payments.

If you do not already have a Windcave account, now is the time to set one up:

https://www.windcave.com/

Once your Windcave account is activated, request your PxPay and PxPost API credentials from your Windcave account manager. You will need both of these to take full advantage of Charitable’s Windcave integration.

Add your PxPay and PxPost settings

Once you have received your API credentials from Windcave, you need to add these to your Charitable settings:

  1. Go to Charitable > Settings > Payment Gateways.
  2. You will see Windcave listed as one of the gateway options. Click Enable Gateway to activate it.
  3. After the page reloads, click on Gateway Settings.
  4. On the following page you can add your PxPay settings, as well as PxPost settings.
Windcave settings page in Charitable

You can start accepting donations once you have added PxPay settings.

If you would like to be able to refund donations directly from Charitable, we also recommend adding PxPost settings.

Don’t forget: Your PxPay and PxPost credentials should be for your live account if you have Test Mode disabled in Charitable. If Test Mode is on, you will need to use your Windcave development account.

How to refund a donation

If you need to refund a donation, you can do this through Charitable if you have provided your PxPost credentials.

  1. Go to Charitable > Donations.
  2. Find the donation you need to refund. Click on View.
  3. In the “Donation Actions” meta box, select “Refunded”.
  4. Check the box to refund the donation in Windcave automatically.
  5. Click Update Status.

Add Fee Relief support

If you would like your donors to be able to pay the transaction fee that is charged by Windcave, you can use our Fee Relief extension.

This will allow you to configure the way fees are calculated.

Get started with Fee Relief.

Still have questions? We’re here to help!

Submit a Support Ticket
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Integration page builder

Divi Fans Rejoice! Native Divi 5 Campaign Progress Bar Module!

With our new native Divi 5 module, you can anchor your microsites with real-time fundraising stats directly on the visual canvas. Here’s how it works, and why it’s worth turning on today.

Create campaign updates that are VISUAL AND LIVE. You can also:

📊 Campaign Progress Bar: Drop a live progress bar into any Divi 5 layout and show goal progress in real time.

🎨 Deep styling controls: Easily customize the bar and track color, height, and radius to match your brand perfectly.

👁️ Visual Builder ready: Configure and preview everything directly on the Divi canvas as a first-class module.

🔁 Identical rendering: The same exact engine powers this module, meaning consistent design without legacy shims.

✅ Faster launches: Never leave the Divi 5 interface to configure shortcodes or guess how your goal labels will look.

Learn more here.

Integration page builder

👉🏻 New in Charitable: Native Elementor Widgets for Seamless Campaign Building

With native Elementor widgets, you design donation campaigns right alongside the rest of your page without touching code. Here’s how it works, and why it’s worth turning on today.

Create fundraising pages that are VISUAL, NATIVE, AND SHORTCODE-FREE. You can also:

⚡ Mini Donation: Add a compact, high-converting donation widget with preset amounts and full color control.

⏳ Campaign Countdown: Build urgency for a deadline-driven appeal, complete with optional confetti when the goal is hit.

📣 Donation Feed: Prove momentum by showing visitors the social proof of real people giving right now.

🏆 Donor Leaderboard: Celebrate top supporters with gold, silver, and bronze styling to spark friendly giving.

🖼️ Campaign Showcase: Feature multiple campaigns in a landing page grid or carousel, with search, filters, and badges.

Learn more here.

Addon New

🗒️ Custom Receipts… New Addon!

With Custom Receipts, you decide which page your donors see, on every campaign. Here’s how it works, and why it’s worth turning on today.

Left side shows a donation receipt with donation number, date, total, and payment method for a gift to Anywhere, titled 'One Family Gets Clean Water For A Week.'

Create receipts that are CUSTOM TO THE DONOR OR CAMPAIGN. You can also:

📅 Year-end appeal: Reinforce the goal and invite donors to share while momentum is high.

🎗️ Memorial or tribute campaign: Give a gentle, respectful thank-you that fits the moment.

💎 Major gifts: Show a special message only to donors who give above a threshold.

🔁 Recurring growth: Invite one-time donors to become monthly supporters right on the receipt.

🌍 Global campaigns: Surface a country-specific note, like a Gift Aid reminder, only where it applies.

Learn more here.

New templates

🤩 New Beacon Campaign Templates w/ “Hero” Block!

With the new Beacon Campaign Templates for Charitable Pro, you can launch a stunning, full-width fundraising page that instantly captures visitor attention above the fold.

Fundraising page header for Save Maple Grove Park with a donation widget and a small square photo of a sunlit tree thumbnail on the left.

🔦 Above-the-Fold Impact: Lead with a full-width hero image, your logo, and your goal with a donation widget locked right on top of the banner so your ask and momentum register instantly without scrolling.

📐 Two Flexible Layouts: Choose between a structured two-column layout for side-by-side storytelling and supporting details, or a clean one-column view designed for uninterrupted long-form narratives.

⚡ All-in-One Hero Field: Powered by the new Campaign Hero field, bringing background media, live progress bars, custom donation amounts, and recurring giving tabs together into a single cohesive block that can be dropped into any layout.

🎨 Automatic Theme Matching: The hero banner and donation widget automatically inherit your campaign theme’s button and accent colors, ensuring your entire presentation stays beautifully on-brand without touching a line of CSS.

Learn more here.

donation form Feature New

📝 Donation Form Block: Embed a Working Donation Form Anywhere

With the new Donation Form Block for Charitable Pro, you can drop a fully working donation form directly onto any page or post in the WordPress block editor. No redirects, no page reloads, and zero friction between reading your story and making a contribution.

📝 Drop Forms Anywhere: Place a working form directly onto your homepage, inside a story-driven blog post, on a dedicated landing page, or within a campaign announcement.

🎯 Dynamic Campaign Binding: Easily choose a specific campaign from the block sidebar or set it to automatically bind to whichever campaign is currently being viewed.

📐 Full vs. Minimal Form Views: Switch between a full layout or a compact minimal view to perfectly fit sidebars, narrow columns, or wide landing pages.

🎨 Scoped No-Code Styling: Customize typography, container spacing, border radius, amount buttons, and accent colors independently for every form instance without touching a line of CSS.

Learn more here.

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