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How We Improved Our Easy Digital Downloads Integration

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Version 1.1.0 of Easy Digital Downloads Connect comes out today, with a few key bug fixes and some new features. If you use it, read on to find out what’s new.

How our Easy Digital Downloads integration works

Before I go into what’s new in this release, it’s worth taking a step back to understand how EDD Connect actually works.

With EDD Connect running, every donation to your Charitable campaigns is made through EDD’s checkout process. Under the hood, Charitable automatically creates a corresponding donation record for every payment in Easy Digital Downloads that includes a donation.

Besides being able to make regular donations to your campaigns, you can also create contribution rules. This way, you can automatically generate a donation to a Charitable campaign when someone purchases a download on your site.

For example, you might create a contribution rule that says that for every purchase of Product X in the month of March, 100% of that purchase is contributed to your fundraising campaign. Watch this video to see this in action.

The new donation syncing tool, and why it was needed

Late last week, we discovered a critical bug that resulted in Charitable creating incorrect donations for certain payments. This only affected payments where multiple variations of the same product were purchased.

Returning to our example, if somebody purchased variations 1 and 3 of Product X, both of which cost $10, only one of those variations was included when generating the donation. The resulting donation would be for $10 — instead of the $20 it should have been.

Version 1.1.0 fixes that bug. We also added a new syncing tool that will allow you to correct any donations that were created incorrectly.

The resync tool in Charitable Easy Digital Downloads ConnectEven if you aren’t affected by this bug, the ability to re-sync a donation could be useful for you in certain circumstances. Here are a couple ways you might use it:

  • If you add or remove downloads from a particular payment, you can sync the donation to make sure it is updated.
  • If you made a mistake in your contribution rule, you can update the contribution rule and then re-sync any affected donations.

Since most people won’t need this tool, we have left it disabled by default. If you would like to start using it, go to Charitable Settings Extensions and enable it. After doing that, you can sync individual donations on their details page, or bulk update donations via the main donations page at Charitable Donations.

Providing greater clarity about the source of a donation

We have also made it much easier to see how a donation is connected to its corresponding payment.

A screenshot showing a donation details page in Charitable, with line items showing how they connect to the Easy Digital Downloads payment.

Every line item that came from a download purchase now shows which download it came from. We also added a link in the donation details to the payment record, to make it easier to compare the two.

We also extended this to the Campaign Purchases export which is available from Downloads > Reports > Export. This report now provides a finer-grained view of each campaign donation and how it relates to the Easy Digital Downloads payment, including the quantity, price and variation of the item purchased.

There is one caveat with these improvements: It will only affect new donations, as older donations weren’t stored with the level of detail needed. But if you’d like your old donations to also show this level of detail, there’s an easy fix: use the re-sync tool!


If you have any questions about how this update affects you, please feel free to leave your comments/questions here or get in touch via our support form.

author avatar
Eric Daams

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Improvement Payments

💳 New Braintree Features For Your European Donors

If your nonprofit serves international supporters, credit cards aren’t always their preferred way to give. With the release of the Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust most.

What’s New:

🌍 Six New European Payment Methods: Seamlessly accept popular bank-based options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), EPS (Austria), Przelewy24 (Poland), and MyBank (Italy/Portugal).

⚡ Frictionless Donor Experience: No manual card entries required. Donors safely authenticate directly with their own bank in a secure popup for lightning-fast contributions.

⚙️ Automatic Currency Sync: Skip complex configuration. The addon intelligently displays the correct local payment buttons based automatically on your site’s currency (EUR or PLN).

Ready to scale your global reach? Update to Braintree 1.3.0 today!

author avatar
Eric Daams
Campaigns New

⏳ Campaign Countdown: Drive Urgency and Lift Donations

Urgency is one of the most powerful tools in fundraising! Meet Campaign Countdown—a live, real-time timer built to turn procrastination into immediate generosity.

campaign_countdown_animation

What’s New:

⏱️ Live, Real-Time Urgency: Beautifully track days, hours, minutes, and seconds down to your campaign’s deadline w/ live-updating visual countdowns.

🎨 Tailored to Your Look: Choose between Boxed bordered tiles or a clean, single-line Inline display. Match your theme instantly with font and deep color controls.

🛠️ Place it Anywhere: Drop the countdown anywhere you like using the Campaign Builder field, a dedicated Gutenberg block, or a simple shortcode.

🚨 Smart Expiry Actions: Total control over the end state—choose to automatically replace the timer with a custom message, freeze it at zero, and more.

author avatar
Eric Daams
Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

author avatar
Eric Daams
Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

author avatar
Eric Daams
Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.

author avatar
Eric Daams