AUTOMATION CONNECT

Connect and integrate with 3000+ apps

Send donation, donor, and campaign events to any platform… with a visual editor, conditional delivery, and asynchronous webhook performance built in.

Now Recently Updated (2.0 Release!)

Connect Charitable to Zapier, Make.com, n8n, HubSpot, Slack, Mailchimp, your own custom endpoint, or any other platform that accepts HTTP webhooks. The 2.0 release is a complete rebuild around a new webhook engine, a tabbed React-based editor, and a delivery model that won’t slow down your donation page.

A visual webhook editor

A redesigned editor with four tabs – BasicConditionsPayload, and Test – replaces the old single-form workflow. Set your delivery URL, choose an event, attach rules, customize what gets sent, and fire a test request, all without leaving the page.

One-click templates for 7 platforms

Start from a pre-configured template instead of a blank slate. Each template fills in the right defaults – event, delivery shape, helpful instructions – for the platform you’re connecting to.

  • Zapier (Webhooks by Zapier – Catch Hook trigger)
  • Make.com (Custom Webhook module)
  • n8n (Webhook node)
  • Pabbly Connect (Webhook trigger)
  • HubSpot (workflow webhook action)
  • Mailchimp (newsletter opt-in pre-filtered)
  • Slack (Incoming Webhook for channel notifications)

Or pick Start from scratch and configure everything yourself.

Conditional delivery

Fire webhooks only when the event matches your rules. The new condition builder supports nested AND/OR groups across donation, recurring donation, and campaign fields, including:

  • Donation total (><=)
  • Campaign or campaign category
  • Payment gateway
  • Donation status
  • Donor country
  • Newsletter opt-in
  • Anonymous donations
  • Test mode
  • Recurring period
  • Campaign creator

Combine rules to build conditions like “big donations from US donors who opted in to the newsletter” without writing a line of code.

Asynchronous delivery

New subscriptions deliver asynchronously by default, using Action Scheduler to dispatch webhooks in the background. Donation pages no longer wait for third-party platforms to respond before completing – the donor sees their thank-you page immediately, and the webhook fires moments later.

Existing 1.x subscriptions keep running in synchronous mode. Switch any one of them to async whenever you’re ready, one subscription at a time.


Customize what gets sent

The new Payload tab lets you choose exactly which fields are included in each webhook request, and in what order. Drop the fields your integration doesn’t need, keep your payloads small, and reorder them to match what your receiving platform expects.

Charitable’s other extensions (Ambassadors, Recurring Donations, Fee Relief, Anonymous Donations, Gift Aid, Newsletter Connect) automatically contribute their own fields, and developers can register custom payload fields.


See exactly what’s happening

Every subscription has its own delivery log showing recent send attempts, HTTP response codes, and success/failure status. When something goes wrong, you can see why – no need to dig through server logs.

The Test tab in the editor sends a sample request to your delivery URL on demand, so you can verify the integration before any real donation triggers it.


Works with your existing extensions

Automation Connect 2.0 plugs into the rest of the Charitable ecosystem the same way it always has. Plugins like AmbassadorsRecurring DonationsFee ReliefAnonymous DonationsGift Aid, and Newsletter Connect add their own fields to outgoing webhooks automatically, with no extra configuration required.


Get started in four steps

  1. Click Add Webhook and pick a template – Zapier, Make.com, n8n, Pabbly Connect, HubSpot, Mailchimp, Slack, or “Start from scratch.”
  2. Paste your platform’s webhook URL into the Delivery URL field on the Basic tab.
  3. (Optional) On the Conditions tab, add rules so the webhook fires only when an event matches.
  4. (Optional) On the Payload tab, choose which fields to include. Click Send Test on the Test tab to verify it works, then save and activate.

That’s it. Your webhook is live.


Frequently asked questions

Do I need a paid Zapier plan to use this?

No. Zapier’s “Catch Hook” trigger is part of the free tier. The same is true for Make.com, n8n, and Pabbly Connect – their free plans include webhook triggers.

Can I retry a failed webhook?

Yes. Open the subscription, view its delivery log, and resend. You can also use the Test tab to fire a fresh request whenever you want.

What happens if my host can’t run async deliveries reliably?

Set the subscription’s delivery mode to Sync in the editor. The webhook will fire immediately on the request that triggered it, the same way 1.x worked.

Will my existing 1.x webhooks still work after upgrading?

Yes. Existing subscriptions are migrated automatically and keep running in legacy synchronous mode. Switch any of them to async whenever you’re ready – one subscription at a time, no all-or-nothing migration.

What Charitable plan do I need?

Charitable Pro plan or higher. Licenses get a 30-day grace period after expiry before delivery stops, so you have time to renew.

Does this work with platforms not in the template list?

Yes. Pick Start from scratch and paste any HTTPS endpoint. Anything that accepts an HTTP POST with a JSON body will work – that includes most modern automation platforms, CRMs, and custom internal services.


Connect Charitable to anything

Whether you’re piping new donations into a CRM, pinging Slack when a peer-to-peer fundraiser hits goal, syncing newsletter opt-ins into Mailchimp, or building a custom internal pipeline, Automation Connect 2.0 gets the data where it needs to go – quickly, reliably, and on your terms.

Get started with Automation Connect

You’ll find everything you need to get started with Automation Connect in our detailed setup guide.

It covers everything you need to know to start creating automated workflows powered by Charitable and your automation platform.

Frequently Asked Questions

See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

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Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

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Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

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Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.

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Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.

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Addon Donations Improvement

🎈Recurring Donations 2.0: Smarter Automation, Better Recovery, and More Control

We’ve completely rebuilt our Recurring Donations system to help you grow your reliable income stream while giving you (and your donors) more powerful tools than ever before.

What’s New:

🔒 Recurring-Only Campaigns: You can toggle “Recurring Only” mode in the campaign builder to hide the one-time option entirely, ensuring your supporters stay focused on long-term commitment.

📧 Automatic Payment Recovery: Our new Payment Failed Email fires automatically the moment a subscription fails.

🛠️ Self-Service Donor Control:The new Cancel Subscription Button appears directly in the donor dashboard, allowing supporters to pause or end their recurring gifts on their own terms—reducing your admin burden and payment disputes.

📊 Real-Time Revenue Insights: Track your growth, monitor active subscriptions, and see exactly how much predictable support is coming in each month at a glance.

Our new Recurring Donations addon gives you the professional-grade tools you need to grow your mission.

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