Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How To Connect to Square

Adding Square payments for your donation forms in WordPress is a fairly simple process. Anyone can do it!

As one of the leading payment gateways for small and medium-sized businesses, it makes good sense to use Square to provide a flexible option for your donors to make payments via credit card.

I’ll quickly walk you through the steps to connect your donation forms with Square enabled.

Ready to start collecting payments via Square on your WordPress site? Just follow the steps below!

How to Add Square Payments to WordPress

Square is built into both Charitable Lite and Charitable Pro. The process is the same for both versions of our Charitable plugin.

Note: If you’re using Charitable Lite, the plugin is free to use, so you can launch campaigns and raise funds without any investment. However, for every transaction made using this Square integration, you’ll incur a 3% fee + Square processing fees. This fee is waved if you upgrade to Charitable Pro.

For this tutorial, we assume that you already have the Charitable plugin activated on your WordPress website. In case you haven’t done that yet, head over to the Charitable Plans page. Select your plan and register for an account. Follow our guide here: How to Install Charitable in WordPress »

Step 2: Enable Square Gateway In Payment Settings

We’ve built the Square integration into Charitable’s core. This means you don’t need any addons or extensions to use this.
In your WordPress dashboard, go to Charitable » Settings » Payment Gateways tab.

Here, you’ll see Stripe and Square are ready to use. You can enable/disable each gateway here with just the click of a button.

Square payments enabled

Before you proceed, we strongly recommend turning on Test Mode. This will allow you to configure your gateway and test transactions before you make it live on your site. This is a security measure to ensure no one accidentally sends money while you are still setting up.

Now when a gateway is enabled, you will see a green Gateway Settings button. By clicking on this, you’ll be directed to the page where you can connect your Square account.

Step 3: Connect Square to Your WordPress Site

On the Gateway Settings page, scroll down the payment settings page to the Square section. You’ll see a field labeled Connection Status.

Click the Connect to Square Account button.

Connect to Square payment gateway

This will redirect you to the Square login page. Enter your email address and password, then click on Sign in.

In order to connect Square to Charitable, you need to grant specific permissions to Charitable related to your account. Click on the Allow button to proceed.

You will now be taken back to the Charitable payments settings page. Once the connection settings are configured properly, you’ll see a green checkmark and a ‘Success’ message next to Connection Status.

Square connection status successful

If you’ve added multiple business locations to your Square account, you’ll need to select one of them as your primary location using the Business Location dropdown.

Update business locations in Square

Once done with the connection settings, don’t forget to click on the Save button.

We recommend running a few test transactions to ensure your payments are successful. Once you’re confident, turn off test mode and your website can now receive payments through Square.

Step 4: Set Up Webhooks

We highly recommend you set up webhooks so that your site can receive live feedback from Square. All you have to do is copy the webhook URL into your Square webhook settings, and enable a few events as well. There’s no coding involved.

This will allow Charitable to receive real-time updates when a payment is completed or refunded through Square. With this, your Charitable forms will stay in sync with Square so payment statuses are always up to date.

Enable webhooks details

It takes about 5 to 10 minutes to do this. Follow our guide here: How to Set Up Square Webhooks »

Step 5: Create Your Campaign

With your payment gateway ready, you’re all set to create and launch fundraising campaigns. If you haven’t already, head over to Charitable » Campaigns » Add New.

This will open up a library of templates to choose from. Select the one that suits your cause best.

Template library

Once you select a template, the campaign builder will open. This is a visual builder so you’ll see a preview of your donation form as it would look when it’s live. You can make changes to this preview – there’s no technical knowledge needed.

Charitable drag and drop visual builder

You can customize your campaign by changing the content, images, and fields in the campaign. For more detailed instructions, see our guide on Getting Started with Charitable »

In the Payment settings tab in the far-left menu of the campaign builder, you can see that Square is enabled. You can access the Payment Gateway Settings here in case you need to make any changes.

That’s it. You can save your campaign and publish it to make it live.

Adding Square Payments – FAQs

Here are some of the frequently asked questions about collecting Square payments in WordPress.

Can I use Google Pay and Apple Pay with Square?

Both Google Pay and Apple Pay are supported in Charitable’s Square integration. Each requires you to go through additional steps to use these payment methods.

Are there any security measures in place to protect sensitive customer information when using Square Payments on WordPress?

Charitable is a secure plugin and takes measures to ensure that sensitive customer details remain hidden. The payments you collect via Charitable capture details of the customer’s submission, but it hides their credit card number. That means even you, as a business owner, can’t see sensitive details like card numbers, so you can guarantee customer privacy and security with your Square payment forms created with Charitable.

Can I track and manage my transactions directly from my WordPress dashboard with Square Payments?

Yes, Charitable includes comprehensive payment tracking features, just like making a donation with any other payment method.

Does Charitable support refunding one time payments made by Square?

Yes. You can refund donations from the “edit donation” screen in the “actions” dropdown, and check off “refund directly from gateway”.

Does Charitable support recurring donations with Square?

Yes. You must have the recurring addon installed and activated.

I’ve been using a previous version of the Square addon. How is this addon different?

If you are using a Charitable “legacy” beta Square addon, this addon is currently still supported. Feel free to reach out to support if you want to ask specific questions if you are considering upgrading.

Still have questions? We’re here to help!

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Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.

Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.

Addon Donations Improvement

🎈Recurring Donations 2.0: Smarter Automation, Better Recovery, and More Control

We’ve completely rebuilt our Recurring Donations system to help you grow your reliable income stream while giving you (and your donors) more powerful tools than ever before.

What’s New:

🔒 Recurring-Only Campaigns: You can toggle “Recurring Only” mode in the campaign builder to hide the one-time option entirely, ensuring your supporters stay focused on long-term commitment.

📧 Automatic Payment Recovery: Our new Payment Failed Email fires automatically the moment a subscription fails.

🛠️ Self-Service Donor Control:The new Cancel Subscription Button appears directly in the donor dashboard, allowing supporters to pause or end their recurring gifts on their own terms—reducing your admin burden and payment disputes.

📊 Real-Time Revenue Insights: Track your growth, monitor active subscriptions, and see exactly how much predictable support is coming in each month at a glance.

Our new Recurring Donations addon gives you the professional-grade tools you need to grow your mission.