Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Charitable Easy Digital Downloads Connect

Charitable Easy Digital Downloads Connect allows you to raise money for causes using Easy Digital Downloads.

Installation

Installing Charitable Easy Digital Downloads Connect is the same as installing any other Charitable extension. If you’re not sure how to do that, we recommend first reading our guide to installing Charitable extensions.

Creating contribution rules

  1. Go to Charitable Campaigns if you are editing an existing campaign, or Charitable > Add Campaign to create a new campaign.
  2. On the campaign editing page, look for the + Add New Contribution Rule button inside the Donation Options tab. Clicking on that will open up a little form where you can enter how much should be contributed (either as a fixed $ amount or a %), which products it applies to, as well as the start and end date for the rule. The end date can be left blank to have it as an open-ended rule.

    Creating a contribution rule with Charitable Easy Digital Downloads Connect
    Creating a contribution rule with Charitable Easy Digital Downloads Connect
  3. Click Save Draft. 
  4. After the page reloads, scroll down to the Donation Options tab. There will be some new settings there since you create a contribution rule. These basically allow you to add a section at the bottom of the campaign page where people can see the products they can purchase to contribute to the campaign.

Showing the contribution note with download purchase buttons

Product contribution note in Checkout theme
Product contribution note in Checkout theme

An optional setting you can enable is to add a note to download purchase buttons that shows how much will be contributed to fundraising campaigns. This is how you set that up:

  1. Go to Charitable > Settings.
  2. Scroll to the bottom of the settings. You will see an option to decide whether you want to show much each download is contributing to the cause. Tick the box to enable it.
  3. Click Save Changes to update your settings.

If you enable that, it adds a little note below the standard EDD purchase button.

A note about gateways

When Charitable Easy Digital Downloads Connect is activated, all donations / contributions are made through the EDD checkout. Charitable can be used without EDD and has its own gateways to support that, but we disable all those when EDD is running to keep everything part of a single checkout experience.

Creating donations in Test Mode

If you have Easy Digital Downloads set to use Test Mode, donations are not automatically created for payments. Donations are only created for live payments.

If you’d like to have donations created for test payments, you can use the following line of code:

add_filter( 'edd_log_test_payment_stats', '__return_true' );
If you’re unsure how to add this code, the easiest option is to use the Code Snippets plugin and add this as a snippet.

Still have questions? We’re here to help!

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ambassadors New

👤 Creator Profiles: Put a Face to Every Peer-to-Peer Campaign

Ambassadors 3.3.0 now provies Creator Profiles — giving your supporters a permanent, shareable public home that turns one-time fundraisers into ongoing relationships.

👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

ambassadors improved New

Moderation and Directory Screens In Ambassadors 3.0

Ambassadors 3.0 has new features: moderation and directory screens… now easily see those who are earning donations on your peer to peer network – including campaign creators that might need to be verified – all in one place. Generate reports, email ambassadors and campaign creators directly and more.

🚀 See when campaign creators and ambassadors have updated their campaigns, what donors/donation they have brought in and more.

🎉 Manually add ambassadors and campaign creators, and approve them in one-click!

Visit this page to learn more.

New Payments

⚡ Unlock India-Based Donations: Meet Charitable’s Native Razorpay Integration

Trying to collect donations in India? Charitable’s native Razorpay integration features:

⚡ Instant UPI Integration: Accept fast, local donations directly inside your form via apps like PhonePe, Google Pay, Paytm, and BHIM without sending donors away from your site.

📲 Auto-Generated Campaign QRs: Instantly render scannable QR codes encoding a UPI deep link directly on your public campaign pages and sidebars for an effortless “scan-to-give” experience.

💰 Dual Local & Global Reach: Headline your campaigns in INR while seamlessly accepting major international currencies like USD, EUR, GBP, and CAD to maximize global support.

🔁 Seamless Recurring Giving: Fully integrates with the Charitable Recurring addon to manage automatic monthly subscriptions directly through Razorpay without extra code.

↩️ Automatic Two-Way Sync: Keep your books perfectly clean with two-way refund syncing—issue a refund inside WordPress or your Razorpay dashboard and both sides update automatically.

🔒 Webhook-Verified Security: Automatically protect your donation records using HMAC-signed webhook verification to ensure every status update represents real money cleared on the rails.

Visit this page to learn more.

Integration New

🎉 New Built-in PushEngage Integration

Struggling with falling email open rates and rising ad costs just to keep your supporters engaged? Charitable’s built-in PushEngage integration features:

🔔 Zero-Fee Direct Messaging: Deliver crisp, instant pop-up notifications straight to your donors’ desktops and mobile devices.

⏱️ Four Smart Automated Triggers: Automatically send updates for immediate donation thank yous, full-list campaign launches, urgent “ending soon” alerts, and goal milestone celebrations.

📈 Group Momentum Broadcasts: Turn private milestones into public wins by automatically broadcasting alerts to your entire subscriber list the moment a campaign hits 50%, 75%, or 100% of its goal.

📊 Automatic Analytics Tracking: Monitor exactly where your incoming notification traffic is coming from with built-in attribution that requires zero complex configuration.

Visit this page to learn more.