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Charitable 1.6: User Privacy & GDPR, Better Refunds and a New Shortcode

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Charitable 1.6 is available today, with important user privacy & GDPR-related changes among other things. Read on to find out what’s new.

Privacy & GDPR-related changes

The major focus of this release is a set of new privacy features. Driving this focus is the imminent implementation of the GDPR, Europe’s new privacy and data protection regulations. These regulations apply to any organization or business operating in Europe or serving individuals in the European Union, so it has a global impact.

If your organization is based outside of the EU and you’re not sure whether GDPR applies to you, read this to find out more.

Donation form updates: Privacy policy, terms and conditions and donor marketing consent

New section added to the donation form

The donation form has been updated to include a new section that can include your terms and conditions, a note about how personal data is used on your website (including a link to your privacy policy) and a checkbox allowing donors to consent to being contacted in future.

The terms and conditions can be toggled to display within the donation form.

Customizer settings

All of these settings, including the text used and the linked pages for terms and conditions and the privacy policy, are managed via Charitable panel in the WordPress Customizer. They are all disabled by default.

Bonus tip: You can now access Charitable’s Customizer settings directly by clicking on the Customize link in the Charitable dashboard menu.

Integrating with WordPress’ Privacy & Personal Data Tools

WordPress 4.9.6 was released earlier this month and included a few key tools required to help WordPress websites comply with the GDPR and respect their users’ privacy rights. Our team contributed to the WordPress 4.9.6 release and we have been steadily preparing Charitable to integrate with those tools.

The first of those tools was a Privacy Policy page builder. You can use this to build your Privacy Policy, including suggested text added by the plugins you use on your website — including Charitable.

We strongly recommend using this tool to create your website’s Privacy Policy. If you have already created a Privacy Policy you can read more about how Charitable uses data within your website in our docs: Charitable & User Privacy.

Charitable also helps you respond to your users’ requests to access the personal data held on your website by including any data collected by Charitable in the export tool (available at Tools > Export Personal Data in WordPress 4.9.6).

If users request to have their personal data erased, you can also have the data collected by Charitable erased. However, since your country may also have a legal requirement for you to retain some data related to donations for a certain amount of time, Charitable provides you with fine-grained controls over how long data is retained, and which data can be erased earlier. You will find these settings by going to Charitable > Settings > Privacy.

By default, all personal data stored for donations made within the last two years will be retained. Personal data is not automatically removed when the data retention period is passed; it is erased when a user specifically requests to have their data erased.

Other new features

Automatically refund donations in PayPal

Refunds aren’t much fun, and hopefully you don’t need to issue them very often, but with this release we have tried to make it a little less painful to issue refunds for your Charitable donations.

Marking a donation as refunded

You can now mark a donation as Refunded via its details page and have it automatically refunded with PayPal. Just select “Refunded” in the Donation Actions meta box and choose to have it refunded in PayPal immediately; Charitable will take care of the rest.

Display Charitable stats anywhere

One handy little feature we added in Charitable 1.6 is the [charitable_stat] shortcode. This shortcode allows you to display fundraising totals, progress bars, or donation and donor counts. For example, to show how much money your organization has raised and how many donors it has, you could write something like this:

[charitable_stat display=donors] have raised [charitable_stat display=total] to support our work.

Click here for the full guide to using the Charitable Stat shortcode.

Campaigns Export

Charitable has long included a donations export, but we lacked a similar report for campaigns. As of Charitable 1.6, that problem is solved.

Go to Charitable > Campaigns and click on the Export button to download a CSV file with all your campaigns, optionally filtered by date and status.

Updates for Developers

This release adds a few new features and refinements for developers creating fundraising experiences with Charitable.

Register new campaign fields with the Campaign Fields API

Charitable 1.5 introduced the Donation Fields API. In this release, we added a matching Campaign Fields API. This allows you to introduce new settings and fields for campaigns:

function ed_charitable_add_campaign_field() {
    // Define a new field.
    $field = new Charitable_Campaign_Field( 'focus_country', array(
        'label' => __( 'Focus Country', 'your-namespace' ),
        'admin_form' => array(
            'type' => 'select',
            'options' => array(
                'india' => __( 'India', 'your-namespace' ),
                'thailand' => __( 'Thailand', 'your-namespace' ),
                'cambodia' => __( 'Cambodia', 'your-namespace' ),
            ),
        ),
        'show_in_export' => true,
        'email_tag' => array(
        'description' => __( 'The focus country for the campaign' , 'your-namespace' ),
    ) ) );

    // Register the field.
    charitable()->campaign_fields()->register( $field );
}

add_action( 'init', 'ed_charitable_add_campaign_field' );

The value of the field can be retrieved with the Charitable_Campaign::get() method:

$campaign = charitable_get_campaign( 123 );
$campaign->get( 'focus_country' );

Using Ambassadors? Keep an eye out for the next major release to add support for the Campaign Fields API.

Easily modify donation fields

Adding fields was already easy enough with the Donation Fields API. Changing the fields’ donation form settings was a little harder than it needed to be. You can now modify any existing donation or campaign field with the Donation Fields API. For example, to change the label of the State field to say Province instead, you can simply do this:

function ed_charitable_change_state_field_label() {
    // Get the field through the API.
    $field = charitable()->donation_fields()->get_field( 'state' );

    // Update the 'label' setting of the 'donation_form' argument.
    $field->set( 'donation_form', 'label', 'Province' );
}

add_action( 'init', 'ed_charitable_change_state_field_label' );

Upgrade Today

If you haven’t already, update Charitable via your dashboard today, and tell us what you think.

Thank you to everyone in the Charitable community who provided the feedback and feature requests that led to the changes in Charitable 1.6. User feedback has consistently played a huge part in helping us decide what to focus on in Charitable’s development, and this release has been no different.

We would love to hear your thoughts in the comments below!

author avatar
Eric Daams

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Improvement Payments

💰 Accept Recurring Donations with Windcave and Charitable

A donor sets their gift up once on Windcave’s secure payment page, and Charitable bills every renewal after that on schedule. Why this is important:

🏦 Organizations banked in New Zealand or Australia: monthly giving on the gateway your bank already set you up with, with no second processor to onboard.
⛪ Churches taking regular tithes and offerings: congregants set their own schedule once, which is the simplest way to launch recurring church giving without a separate platform.
🌏 Groups with donors in several currencies: Windcave handles more than 20, so a supporter can give in the currency they actually hold.
📅 Operating funds rather than one-time campaigns: switch on Recurring Only mode and the one-off option disappears, so every gift to that campaign is a subscription.
🧾 Teams with no developer on staff: 3 sets of credentials pasted into a settings page, and no code anywhere.

Check out our announcement here.

author avatar
Eric Daams
automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

author avatar
Eric Daams
Integration updated

📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

The moment a supporter makes a gift is when they are most engaged. With the new Brevo integration for Charitable, you can automatically turn those one-time donors into long-term subscribers without touching a single spreadsheet.

Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!

author avatar
Eric Daams
recurring donations updated

💳 Introducing Card Updates: Fix Expired Cards Without Losing Subscriptions!

newExpired or updated credit cards are one of the biggest silent leaks in recurring fundraising. With Card Updates in the Recurring Donations extension, donors can now refresh their payment details directly—keeping their subscription, schedule, and giving history completely intact.

No canceled plans, no lost history, and zero administrative headache for your team.

What’s New:

⚡ 30-Second Self-Service: Donors get a dedicated “Update Card” button in their dashboard that opens Stripe’s secure, PCI-compliant Customer Portal to update card details instantly.

🔒 Scoped & Safe Access: Scoped exclusively to card updates by default, donors can’t accidentally cancel or alter their plans from inside the portal, keeping your webhooks and data in sync.

🤝 Admin-Assisted Support: Helping a donor on the phone? Open their secure Stripe portal in one click from your admin screen or generate a single-use update link to email them.

📋 Automatic Audit Trail: Every payment method update is recorded automatically with a timestamp in both system-wide logs and the individual donor’s profile.

Ready to protect your recurring revenue? Get the Plus or Pro plan and update Recurring Donations to 2.3.0+ and enable “Update Payment Method” under your Settings today!

author avatar
Eric Daams
Integration page builder

Divi Fans Rejoice! Native Divi 5 Campaign Progress Bar Module!

With our new native Divi 5 module, you can anchor your microsites with real-time fundraising stats directly on the visual canvas. Here’s how it works, and why it’s worth turning on today.

Create campaign updates that are VISUAL AND LIVE. You can also:

📊 Campaign Progress Bar: Drop a live progress bar into any Divi 5 layout and show goal progress in real time.

🎨 Deep styling controls: Easily customize the bar and track color, height, and radius to match your brand perfectly.

👁️ Visual Builder ready: Configure and preview everything directly on the Divi canvas as a first-class module.

🔁 Identical rendering: The same exact engine powers this module, meaning consistent design without legacy shims.

✅ Faster launches: Never leave the Divi 5 interface to configure shortcodes or guess how your goal labels will look.

Learn more here.

author avatar
Eric Daams