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SCA-ready online donations with Charitable & Stripe

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Charitable Stripe 1.4 comes out today and implements two new Stripe APIs designed to smoothly handle new Strong Customer Authentication (SCA) rules in Europe.

We strongly recommend updating to the latest version as soon as possible, particularly if you are based in Europe or accept donations from European donors.

How will Strong Customer Authentication affect online donations?

Strong Customer Authentication (SCA) is a new European requirement designed to improve the security of online payments. Where SCA applies, it will require the donor to provide a second form of authentication to confirm their payment.

Currently, most online transactions using Stripe require just a single form of authentication: the card number and CVC verification code. With SCA, an additional form of verification will be required in addition to this.

To provide this additional form of verification, Stripe is introducing support for 3D Secure 2, a revamped version of the original 3D Secure, which you may have used yourself as Visa Secure or Mastercard Identity Check.

3D Secure 2 is better at handling SCA requirements in a consistent way. When SCA is required for a particular donation, the 3D Secure modal will pop up for the donor to complete; their donation will not be processed until they have completed the 3D Secure check.

SCA will be effective from September 14, though it is likely to be gradually introduced as countries within the EU follow a phased introduction.

Let’s see how Charitable’s implementation works

Updating Charitable’s Stripe integration with SCA compatibility required implementing several new aspects of the Stripe payments API. While we’ll try to leave the technical details out of this as much as possible, there were some necessary visual adjustments which mean that the donation experience is a little different.

Welcoming the new Checkout

Stripe has created a revamped Checkout experience, and it’s a significant update. The old Checkout used a modal window, which would pop up as soon as you click to donate; the new Checkout redirects to a Stripe-hosted page where payment is completed and the 3D Secure check is handled, if necessary.

Before and after On the left the old Stripe Checkout modal on the right the new SCA ready hosted Checkout payment page

A slicker, more secure credit card field

For those who aren’t using Checkout, the credit card portion of the donation form will look a little different too.

Charitable now uses a credit card field hosted by Stripe itself (part of its Stripe Elements API), which combines the card number, CVC verification, expiry and, in some cases, the post/zip code fields into a single form field. Benefits of loading the credit card from Stripe’s servers include real-time validation of credit card details, improved security, and easier PCI compliance (since no sensitive data hits your website’s servers).

Spot the difference The old credit card fields left have been replaced by a single CreditDebit Card field providing inline validation and improved security

Under the hood, credit card payments are handled using Stripe’s Payment Intents API, which is an SCA-ready method for accepting payments.

Bonus feature: customize the statement descriptor

SCA-readiness is the focus of this release, but we also sneaked in a bonus feature. You can now customize the statement descriptor from the Stripe settings page in Charitable’s settings area.

Upgrade to SCA-readiness

If you are already using Charitable Stripe, you should see an option to update to the latest version in your WordPress dashboard. Be sure to set your license key if you have not already.

For those who have modified the default plugin behaviour using code, including code snippets provided by us through our support channel, we recommend reading the upgrade notes as some changes may affect you.

author avatar
Eric Daams

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GiveWP Migrations New

White Glove Migration Service for GiveWP

Thinking about switching your fundraising platform from GiveWP to Charitable, but don’t want to risk losing your data or handle a complex technical setup yourself? Charitable’s White Glove Migration Service features:

👥 Flawless Donor Mapping: Safely transfer your entire supporter database with zero data loss.

📊 Complete Financial History: Meticulously preserve every historical transaction for continuous, accurate reporting.

🔄 Seamless Recurring Giving: Safely transfer active sustaining subscriptions without disrupting your incoming revenue or requiring your donors to update their information.

💳 Zero Gateway Disruptions: Keep using Stripe, PayPal, or any other GiveWP-compatible processor you already love.

🚀 Expert Technical Setup: Relax while our team handles the heavy lifting to install and configure your forms—plus, qualifying users get a full year of Charitable Pro completely free.

Visit this page to learn more.

author avatar
Eric Daams
automation Improvement

📢 New Feature Alert: Automation Connect 2.0 Is Here! 🚀

Thinking about connecting your fundraising data to tools like Mailchimp, Slack, or Google Sheets, but don’t want to hire a developer or write custom code? Charitalbe’s new automation addon has:

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🛡️ Reliable Developer Tools: Power your workflows with signed HMAC-SHA256 payloads, complete WordPress filters, and automatic retry logs.

author avatar
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automation Improvement

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Tired of manually copying donation data into accounting sheets or tracking down new donor signups? Put your administrative tasks on autopilot. Charitable is now officially on Zapier, giving you a powerful, no-code way to plug your fundraising directly into the rest of your favorite tools.

Every donation, donor signup, and campaign milestone can now trigger an automated workflow seamlessly.

What’s New:

♾️ Connect to 7,000+ Apps: Bridge your Charitable campaigns with everyday software like Google Sheets, QuickBooks, Slack, Mailchimp, HubSpot, Notion, Airtable, and thousands more.

⚡ 12 Powerful Triggers: Build deep workflows using smart automation triggers covering the entire donation lifecycle—including New Donation, New Donor, Subscription Cancelled, and Campaign Goal Reached.

📋 Pre-Built Action Templates: Get started in three minutes or less with our pre-made template combinations, like automatically logging new donations straight into a Google Sheet or firing custom donor welcome emails through Gmail.

🚫 Zero Code Needed: No complex webhooks or custom PHP scripts required. Just pick your trigger, choose your app, map your fields, and let Zapier handle the heavy lifting.

Ready to save hours of admin time? Grab Charitable Pro with the Automation Connect addon today and launch your first Zap!

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Improvement Payments

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💬 Friendly Error Recovery: No more confusing browser alerts. If a payment is declined, donors see plain-language, inline messages that guide them on how to fix the issue and complete their gift.

Ready for PayPal, modernized? Update to Charitable Pro 1.8.15+ (or Charitable Lite 1.8.11+) and connect your account today!

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campaign_countdown_animation

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⏱️ Live, Real-Time Urgency: Beautifully track days, hours, minutes, and seconds down to your campaign’s deadline w/ live-updating visual countdowns.

🎨 Tailored to Your Look: Choose between Boxed bordered tiles or a clean, single-line Inline display. Match your theme instantly with font and deep color controls.

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