Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Popular Resources

Donor Management

Recurring Donations

Peer-to-Peer Fundraising

Updating Charitable

You can update Charitable via your website’s dashboard.

When there are updates for your WordPress site, you will see a little icon in your admin bar indicating how many updates there are.

Click on this icon to go to the Updates pages. You will see a list of updates to be made to your WordPress installation, plugins or themes. If there are updates available for Charitable, you will see it listed on this page. To update plugins, simply check the box next to the plugins you want to update and click on Update Plugins.

Note: Before updating Charitable or any other part of your website, it is always a good idea to back up your site. We use BackupBuddy to take care of this, but there are many other options available via WordPress.org.

Updating via FTP

If you are comfortable with FTP, you may prefer to update Charitable that way.

When there is an update to Charitable, download the latest version from WordPress.org.
Using your FTP program, upload this folder to the /wp-content/plugins/ directory of your WordPress website.

Note: When you update plugins via FTP in this way, it can cause problems when people try to access your website while the files are being uploaded. For this reason, we strongly recommend updating via the WordPress dashboard.

Still have questions? We’re here to help!

Submit a Support Ticket

Last Modified:

July 14, 2024

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If your nonprofit serves international supporters, credit cards aren’t always their preferred way to give. With the release of the Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust most.

What’s New:

🌍 Six New European Payment Methods: Seamlessly accept popular bank-based options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), EPS (Austria), Przelewy24 (Poland), and MyBank (Italy/Portugal).

⚡ Frictionless Donor Experience: No manual card entries required. Donors safely authenticate directly with their own bank in a secure popup for lightning-fast contributions.

⚙️ Automatic Currency Sync: Skip complex configuration. The addon intelligently displays the correct local payment buttons based automatically on your site’s currency (EUR or PLN).

Ready to scale your global reach? Update to Braintree 1.3.0 today!

Urgency is one of the most powerful tools in fundraising! Meet Campaign Countdown—a live, real-time timer built to turn procrastination into immediate generosity.

campaign_countdown_animation

What’s New:

⏱️ Live, Real-Time Urgency: Beautifully track days, hours, minutes, and seconds down to your campaign’s deadline w/ live-updating visual countdowns.

🎨 Tailored to Your Look: Choose between Boxed bordered tiles or a clean, single-line Inline display. Match your theme instantly with font and deep color controls.

🛠️ Place it Anywhere: Drop the countdown anywhere you like using the Campaign Builder field, a dedicated Gutenberg block, or a simple shortcode.

🚨 Smart Expiry Actions: Total control over the end state—choose to automatically replace the timer with a custom message, freeze it at zero, and more.

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

⚡ Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.

Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.