Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How to Use Social Linking in Your Campaigns

Make it easy for supporters to connect with your organization across all your social media platforms. The Social Links feature lets you add clickable icons to your fundraising campaign, helping you grow your online community and promote your cause with just one click.

This guide will show you how to add social links to your Charitable campaigns so that your donors can access your social media profiles easily.

Before we get started, make sure you have the Charitable plugin installed and activated on your WordPress site. Follow this guide if you haven’t done that yet: How to Install Charitable »

The social links feature is available on both Charitable Lite and Charitable Pro.

In This Guide

First, open Charitable in your WordPress dashboard and create a campaign »

Inside the campaign builder, you’ll see a preview of your campaign on the right, along with a menu of blocks on the left.

Drag and drop the Social Links block to your campaign design where you’d like it to appear.

Social links block

Step 2: Adding the Social URLs

Make sure the Social Links block is selected, and you’ll see the block settings on the right. Here you can enter your profile URL for any of the supported platforms.

Social links settings

When you enter a URL here, the social platform’s icons will automatically be added to your campaign. Each icon will be clickable and will lead to the URL you’ve added.

You can also choose to open these links in a new tab.

Supported platforms include:

  • X (Twitter)
  • Facebook
  • LinkedIn
  • Instagram
  • Pinterest
  • YouTube
  • Threads
  • Bluesky
  • Mastodon

Only the social platforms you add a link for will appear on your campaign page.

Click on the Save changes button at the top right corner of your screen. Now visit your campaign and test out these links.

You may also want to read our guide to installing Charitable extensions.

FAQs on Social Links

What is the Social Links feature?

The Social Links feature lets you easily add your organization’s social media links to your fundraising campaign pages. Supporters can quickly find and follow your profiles, helping you build a stronger online community.

Do I need to install any additional plugins to add social links? 

No! Charitable’s social links feature work right out of the box. No additional plugins required.

Can I add social links to the campaign after it’s published? 

Yes! You can edit your campaigns at any time and add/edit/delete social links. Changes are saved when you click the Save button.

I made changes to the settings, but they’re not showing up. What should I do? 

Always click “Save Changes” after making any modifications. If changes still don’t appear, try clearing your website cache if you’re using a caching plugin.

Can I customize the appearance of my social links? 

Yes. Select the Social Links block inside the campaign builder. Then in the settings menu on the left, open the Advanced tab. Here, you will find options to customize size, font, color, and more.

Do I have to provide a link for every platform?
No, only enter the URLs for the platforms you want to display. Only those icons will be shown on your campaign page.

What’s the difference between Charitable Lite and Pro? 

Charitable Lite is free but includes a 3% transaction fee. Pro plans eliminate this fee and include advanced features like recurring donations, donor management, peer-to-peer fundraising, and more payment gateways.

See Charitable Lite vs Pro »

Where can I get support if I have issues?

  • Free users: Use the WordPress.org support forums
  • Pro users: Contact support directly for priority assistance
  • Documentation: Check the comprehensive documentation library
  • CommunityJoin the newsletter and follow social channels for tips and updates

Are there video tutorials available? 

Yes! Subscribe to the Charitable YouTube channel for step-by-step tutorials and success stories.

Are you in need of support? Have a question? If you are a lite/free user of Charitable, you can reach out to our team on the WordPress.org support forums and our team will respond in a timely fashion. If you have an active license, feel free to reach out us directly for priority support.

Still have questions? We’re here to help!

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ambassadors New

👤 Creator Profiles: Put a Face to Every Peer-to-Peer Campaign

Ambassadors 3.3.0 now provies Creator Profiles — giving your supporters a permanent, shareable public home that turns one-time fundraisers into ongoing relationships.

👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

ambassadors improved New

Moderation and Directory Screens In Ambassadors 3.0

Ambassadors 3.0 has new features: moderation and directory screens… now easily see those who are earning donations on your peer to peer network – including campaign creators that might need to be verified – all in one place. Generate reports, email ambassadors and campaign creators directly and more.

🚀 See when campaign creators and ambassadors have updated their campaigns, what donors/donation they have brought in and more.

🎉 Manually add ambassadors and campaign creators, and approve them in one-click!

Visit this page to learn more.

New Payments

⚡ Unlock India-Based Donations: Meet Charitable’s Native Razorpay Integration

Trying to collect donations in India? Charitable’s native Razorpay integration features:

⚡ Instant UPI Integration: Accept fast, local donations directly inside your form via apps like PhonePe, Google Pay, Paytm, and BHIM without sending donors away from your site.

📲 Auto-Generated Campaign QRs: Instantly render scannable QR codes encoding a UPI deep link directly on your public campaign pages and sidebars for an effortless “scan-to-give” experience.

💰 Dual Local & Global Reach: Headline your campaigns in INR while seamlessly accepting major international currencies like USD, EUR, GBP, and CAD to maximize global support.

🔁 Seamless Recurring Giving: Fully integrates with the Charitable Recurring addon to manage automatic monthly subscriptions directly through Razorpay without extra code.

↩️ Automatic Two-Way Sync: Keep your books perfectly clean with two-way refund syncing—issue a refund inside WordPress or your Razorpay dashboard and both sides update automatically.

🔒 Webhook-Verified Security: Automatically protect your donation records using HMAC-signed webhook verification to ensure every status update represents real money cleared on the rails.

Visit this page to learn more.

Integration New

🎉 New Built-in PushEngage Integration

Struggling with falling email open rates and rising ad costs just to keep your supporters engaged? Charitable’s built-in PushEngage integration features:

🔔 Zero-Fee Direct Messaging: Deliver crisp, instant pop-up notifications straight to your donors’ desktops and mobile devices.

⏱️ Four Smart Automated Triggers: Automatically send updates for immediate donation thank yous, full-list campaign launches, urgent “ending soon” alerts, and goal milestone celebrations.

📈 Group Momentum Broadcasts: Turn private milestones into public wins by automatically broadcasting alerts to your entire subscriber list the moment a campaign hits 50%, 75%, or 100% of its goal.

📊 Automatic Analytics Tracking: Monitor exactly where your incoming notification traffic is coming from with built-in attribution that requires zero complex configuration.

Visit this page to learn more.